Fruitandveg2u Reviews 

58
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I ordered 2 boxes of Mangoes from these people on next day delivery and received nothing in the first week, so i emailed them and they didnt reply and have not refunded any money either. Don't buy fro... See more

Rated 5 out of 5 stars

Brilliant service provided keeping us update with delivery status via text message. Package came through was delivered next day with fruit and vegetables still fresh and wrapped up. Website is c... See more

Rated 5 out of 5 stars

Ordered a family veg/salad box and a luxury fruit box, for the amount and the quality of the goods received the prices were very reasonable. The delivery driver let us know when he arrived and even... See more

Rated 1 out of 5 stars

As i mentioned earlier i bought mangoes from here and in a box of twelve 7 are already spoilt and paid 28£ for that. After sending ao many mails to customer service no reply apart fron one initia... See more

Company replied

Company details

  1. Fruit and Vegetable Store

Information provided by various external sources

We are a family run business supplying fresh produce across the UK and internationally for over 45 years. In the light of the COVID-19 pandemic, access to shops and supermarkets has become more difficult. Social distancing and the Government’s guidelines of staying at home to contain the spread of the virus means we have extended our services to ensure homes, communities and businesses in England have access to safe fresh produce at affordable prices. We have a wide range of product packages to suit the needs and requirements of all. Orders can be placed on: www.fruitandveg2u.co.uk We can be contacted on: Sales@fruitandveg2u.co.uk


Contact info

3.4

Average

TrustScore 3.5 out of 5

58 reviews

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3.4

All reviews

(58)

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Rated 5 out of 5 stars

Best oranges ever!!

Best oranges ever!!! 100% recommend getting these! Just ordered our 3rd box and can’t get over them. Delivery is so precise and comes next day without fail. Amazing service and will continue to use.

May 15, 2020
Unprompted review
Rated 1 out of 5 stars

As i mentioned earlier i bought mangoes…

As i mentioned earlier i bought mangoes from here and in a box of twelve 7 are already spoilt and paid 28£ for that.

After sending ao many mails to customer service no reply apart fron one initial reply. No sign of getting refund or exchange in any way
Th is is such a disappointment. Please avoid buying from here.

May 9, 2020
Unprompted review
Fruitandveg2u logo

Reply from Fruitandveg2u

Hi Swetha

We can understand your disappointment in the internal quality of fruit received, and we have tried our best to resolve with you, but unfortunately you keep avoiding providing the requested information.

I can confirm a total of 3 e-mails have been sent to you on 7th May, so we do not understand why you would say you have only had 1 reply. You have even replied to these. We very simply asked you to confirm, once you are ready, how many pieces were bad out of the box of 12, as you had stated in your message you had only cut 6 fruits.

Your e-mail of today was received at 12:22, and you have posted this new review less than 20 minutes later - this is hardly a reasonable time frame to expect a response.

To clarify, we have now refunded you, even though you have not followed the Claims procedure outlined on our website, or provided all the information and photographs requested by e-mail.

Kind Regards

Fruit & Veg 2U

Rated 5 out of 5 stars

Superb!!

Very Happy with my order..smooth delivery and excellent product even in this lockdown..Loved the mangoes!! 👏🏼

May 7, 2020
Unprompted review
Rated 5 out of 5 stars

My company ordered more than 800 boxes…

My company ordered more than 800 boxes of the luxury fruit box for key workers who have been working selflessly during these testing times! Its been a pleasure to deal with this company and they have helped us make many people very happy! Until the next time!

May 1, 2020
Unprompted review
Rated 5 out of 5 stars

Great quality fruit and veg

Great quality fruit and veg. The mangoes are superb. Everything is packed in a cardboard box. Good customer service- I asked for a substitution for one item and that was honoured. Only improvement would be if I could pick my own fruit and veg types+ quantities.

April 23, 2020
Unprompted review
Rated 5 out of 5 stars

Fruit Box

First fruit box delivery Tuesday, great selection, well packed and quick delivery. I will definitely be ordering again. Thank you x

April 23, 2020
Unprompted review
Rated 2 out of 5 stars

Disappointed & Not worth of Money !!

Recently, I have ordered 2 boxes of mangoes. It's not as expected and magoes were already spoiled inside.

Very disappointed & Not worth of money !!

Thanks,

April 22, 2020
Unprompted review
Fruitandveg2u logo

Reply from Fruitandveg2u

Hi, we apologise about this! We have not heard from you since your order on 13/04/20, this is a problem we are happy to rectify (as mentioned in our refunds policy on our website). Please email us pictures and we will re-send two fresh boxes!

Rated 5 out of 5 stars

Had a fruit and a veg box

Had a fruit and a veg box. Superb quality. The variety in both will mean that we will not find them boring. Thank you so much for excellent service at t his difficult time. This would have cost much more from supermarket.

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service veg/salad box

Excellent service thank you so much.
I received my veg/salad box today.
Delivery was super quick, produce was packed well and is lovely and fresh.
Definitely will be ordering again, great value for money.
Thank you once again.

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

First time order

First time order. I had the exotic fruit package. It was very fast delivery. It was packaged great. Will definitely be ordering again. Definitely worth what you pay.

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you!

Next day delivery of amazing quality fresh fruits and vegetables.. what more could you want?

Thank you for making life easy fruitandveg2u!

April 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent 👏👍

Excellent service and the fruit and vegetables were very fresh and tasted lovely, super quick delivery too. I would definitely recommend them.

April 20, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Ordered family veg box - came the next day. Very pleased with both quantity and quality, will be ordering again.

April 20, 2020
Unprompted review
Rated 5 out of 5 stars

Top Quality

Ordered a family veg/salad box and a luxury fruit box, for the amount and the quality of the goods received the prices were very reasonable. The delivery driver let us know when he arrived and even brought the boxes upstairs for us (we live above a shop and are on isolation) then phoned again to make sure we had got the goods,
Excellent service all round

April 18, 2020
Unprompted review

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