The shopping experience was pretty smooth. The price was better than any other site for the same title. I think I know why. The quality of the paper and the print job seem cheap. It felt like a budget... See more
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Company details
- #7 of 15 best companies in Online Marketplace
- #3 of 4 best companies in Media Company
Written by the company
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo Global Marketplace
Written by the company
- Global shopping made local for you!
- Available in 32 countries, Fruugo enables you to discover and shop over 8.5m products from hundreds of retailers across the world.
- Shop in your language & currency
- Fruugo supports 17 languages and 22 currencies across our 32 country marketplaces.
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugo.ca
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Easy to order
Easy to order, great communication regarding delivery and tracking was very helpful.
I would recommend this company.
Speedy Response
I had never used this site before and the transaction went through smoothly and the order actually arrived earlier than forecasted.
Superb experience
Superb experience. My order status was updated by email, constantly keeping me in the loop as to the stage of delivery. The order was delivered sooner than expected. Product was also very competitively priced. I'll most certainly place an order again.
my order was prompt no hassle and plus…
my order was prompt no hassle and plus it came early
I ordered 2 items:1 good 1 underwhelming
Given I work in security & am hyper-vigilant about I personal data I NOT only read the privacy policy for FRUUGO I went into corporate ownership & jurisdictions where my data would be held & under what regulatory criterion is thereby utilized....YOU WIN....CANANDIAN is adequate & close to top tier or I would NEVER have purchased anything from your site HOWEVER despite the Canadian connection BOTH items came from MAINLAND CHINA which I tend to avoid if ANY other options are presented
I ordered 2 items:
the 1st item (USB heated 1/2 gloves) was delivered before the notations suggested but was not up to expectations and seemed overpriced for the quality received
the 2nd item (USB NAIL MANICURE SET) was delivered on time & is AMAZING in the comprehensive # of attachments....can be used with & without cord attached....nice well constructed main component....
BTW this bottom DISCLAIMER is GOLD!
"By submitting this review, you confirm it’s based on a genuine experience and you haven’t received an incentive to write it."
Easy to order
Easy to order, tracking was accurate and the product was exactly as ordered and even get here earlier than expected
Great Value
Bought a small shower widget that was gonna cost 100 bucks from the EU. Ended up finding on Fruugo for 30. Awesome deal. Took a while to get here but we'll worth the wait.
The item was exactly as described and…
The item was exactly as described and arrived on time, a simple and good experience.
I'm really happy with the fast service…
I'm really happy with the fast service and professional way my order was handled. I'll definitely order Fruugo again. Thank you.
Item arrived before estimated delivery…
Item arrived before estimated delivery date. Also very satisfied with product. All in all a very positive business transaction. Thanks. Tony
Received excellent prompt delivery of my order of vitamins.
Received excellent prompt delivery of my order.
May use AI-assist with repliesRead more
we have not received the ordedr
This order was placed on Jan 2 2026 for weeks all it said was getting ready to ship....then it had shipped ...no delivery notice....then Feb 2 said delivered Jan 21 2025....which it was not....this was a gift for my grandson....he waited every day for it...so trust me it was not delivered...i want my money back it has never arrived...horrible tracking and no customer service.

Reply from Fruugo Canada (CA) - fruugo.ca
My first experience with fruugo.
I wanted to order with Amazon since I didn't know about fruugo,when I tried to put an order fruugo popped up instead of Amazon, I was a little hesitant since I had never heard about it,well I decided to give it a try. I did not regret using it because my package arrived 1 day earlier and all the fears faded away.
We bought a Glucose Monitor
We bought a Glucose Monitor, with oxygen and heart rate reading. We were looking for a for a Glucose sensor.
one of the 2 batteries were dead.
Its first reading were .9 to .4, I should be dead! cleaned with alcohol still read under 1. Three hours later it read 4.2. 2 hours later it read .9 again. I complained, they froze my account. Not the way to do business !!

Reply from Fruugo Canada (CA) - fruugo.ca
Item was as described
Item was as described. I received tracking information, but I was worried when my package was denied from the country of origin because I never received new tracking information. But, the package showed up on the expected date anyway.
Old Bastards Bourbon Challenge Coin
I ordered the Old Bastards Bourbon Challenge Coin after seeing them on an ad. The ad showed the coin as though they were stamped or etched into an actual coin face. When I receive them, they appear that their coin blanks with stickers put on. They are also shipped in plastic covers to protect them, but the plastic on one of the coins had cracked and rubbed on the coin wrecking the face. This product looks nothing like the ad that I saw, and had purchased them as a present, which I will not be giving due to the poor quality.

Reply from Fruugo Canada (CA) - fruugo.ca
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