Fruugo Sverige (SE) - fruugo.se Reviews 27,377

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 4 out of 5 stars

My first Fruugo purchase went very smoothly and arrived quicker than I anticipated compared with other services I have used. Tracking also worked better than some though handover to last mile servic... See more

Rated 5 out of 5 stars

Ordered the wrong component (so much options on the web) Returning it but stuck at customs Need a contact number and person for my returns to clear customs

Rated 4 out of 5 stars

Varan kom fram i sinom tid early bird skulle leverera till dörr, men hängdes med krok vid min postbox, där vem som helst kunna ta varan annars helt OK

Rated 4 out of 5 stars

Fruugo seems to be a good re-seller company. Unfortunately my product arrived damaged and could not be used. I reported this and was immediately fully refunded with no questions asked. This can always... See more

Company details

  1. Online Marketplace

Written by the company

Fruugo simplifies buying products from around the world. Our mission is to provide great choice and the freedom to shop safely wherever you are, from wherever you want, through one global marketplace.


Contact info

  • Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom

  • fruugo.se

4.3

Excellent

TrustScore 4.5 out of 5

27K reviews

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Asks customers to review

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Rated 1 out of 5 stars

Not trustworthy

Not trustworthy. Bought a serum - compared with the original product I already had this was water. And not the original product in the bottle. Never again.

March 5, 2026
Unprompted review
Fruugo Sverige (SE) - fruugo.se logo

Reply from Fruugo Sverige (SE) - fruugo.se

Hello,

Thank you for your recent review.

I am sorry to hear that you have not yet received your correct order.

A member of our Customer Care Team will be in contact with you regarding this.

Kind regards,

Fruugo Customer Care

Rated 5 out of 5 stars

Great

Great! So happy with products and the results that they give.

March 7, 2026

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