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Flagship One, Inc. Reviews 13,611

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TrustScore 5 out of 5

4.9

Auto Parts Store
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Review summary

Created with AI, based on recent reviews

Looking at 4,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and excellent communication, ensuring a pleasant experience from start to finish. Many highlight the top-notch customer service, noting that representatives are responsive, knowledgeable, and go above and beyond to assist with orders and product inquiries. People are very satisfied with the products, often describing them as plug-and-play and working perfectly upon installation, which resolves their vehicle issues effectively. However, some customers experienced delayed shipping, though they appreciated the explanations provided by the staff. A few other people also felt that they received the wrong product, requiring immediate correction.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as top-notch and great.... See more

Service

Consumers find service to be positive, with many reviewers describing it as amazing, top-notch, and... See more

Order

Reviewers highlight positive aspects of order, often praising the easy and smooth ordering process, with some... See more

Product

Customers are highly satisfied with the products, especially vehicle computers and modules, often describing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adrian R. Helped me find an ecu for a vehicle we were looking for. His customer service and great communication with any updates on delivery status was what made this whole experience pleasant. M... See more

Rated 5 out of 5 stars

I want to thank Riza D. For her awesome customer service and Flagship one technical personal for the help to find the ECM and programing . for the vehicle I was looking . Awesome work.

Rated 5 out of 5 stars

Katrina C was great she kept me updated all through the process through email . Even called me once the pcm shipped . Definitely gonna be a repeat customer

Rated 5 out of 5 stars

Easy ordering process. Website said 5 to 7 business days. JEPHTE B had my ECM programmed, shipped and arrived at my door in 2 DAYS. Outstanding!

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

Flagship One, Inc. is the world's top supplier of Engine Computers & PCM, ECM, ECU, TCM, ICM, BCM Control Modules. We are the most Trusted and reliable source when it comes to VIN-Programmed Engine Control Modules, Electronic Control Modules, Powertrain Control Modules. With over 120,000 units In Stock we guarantee that you will receive the part that you need. All of our products are thoroughly Tested and Programmed in house by our team of Engine Computer specialists, and bear the exclusive Flagship One FREE Lifetime Warranty. All units come Flashed with the latest OEM Software. Give Us a Call at 516-766-2223, or visit our website to get your module Today!

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Rated 4 out of 5 stars

2005 Dodge Ram Truck 5.7L PCM

2005 Dodge Ram Truck 5.7L PCM
When I needed a replacement PCM for my vehicle, no hesitation ordering from Flagship One. They had helped me with my 2009 Dodge Avenger.

When I ordered my PCM, it did take a little longer than expected. Aniq A. let me know that Flagship One was undergoing QA process upgrade and my units would be slightly delayed. Yes. I wanted my replacement ASAP, also want to ensure it's going to work as expected.

Once installed, with the latest version of the manufactures updates, worked better than expected.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Clark J

Clark J. was an awesome assist. He found the part we needed and professionally took care of us. We've dealt with FS1 for several years now and A+ service. The two times we had an issue, it was promptly taken care of.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Franz M

Franz M. Helped me with my problem with the upmost professionalism. He was very nice and helpful.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Late evening order for an ECU

I placed an order for an ECU going on my 2007 Cadillac CTS, it was almost 8pm but I was still able to confirm I had the right part via chat with Clark J. He sent me an invoice and answered all my questions! Very helpful!

May 21, 2026
Unprompted review

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