In checking my bank details , I noted that £ had been taken out my account by FShipp. No idea who that was and why ? Still don’t know who or what company trapped me into this but seems it could ha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I unknowingly signed up for a subscription with FSHipp.com and didn’t know until I saw £69 taken from my bank account. I googled it and saw that this is a common occurrence and that a call or email co... See more
I had no idea I had been signed up for this service when making a purchase so was surprised to see two subscription payments leave my bank account. I used the contact option to talk to their... See more
I was offered a refund on my shipping. I didn't realise that involved signing up, which I didn't bargain for. I ordered my goods for the first time, and Im awaiting delivery, so cannot comment on the... See more
Company details
Written by the company
Get free shipping on any online order with FShipp! Tired of paying shipping fees on online orders? Get free shipping and start saving money on all online orders, from your favorite shops, thanks to FShipp! Valid for all UK Postcodes
Contact info
United Kingdom
- +442045793323
- help@fshipp.com
- fshipp.com
3.9
Great
829 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Strange service appeared to work but…
Strange service appeared to work but not a lot of info
March 15, 2026
Unprompted review
Ordering was easy
Ordering was easy. Just literally placed my order, but nothing further to add. Just waiting for my goods to arrive safely & to be happy with my purchase.
March 15, 2026
Unprompted review
Nancy was amazing
Nancy was amazing. She kept in contact with me and resolved the issue promptly.
March 13, 2026
Unprompted review
Didn’t specify payment plan clearly
Didn’t specify payment plan clearly , miss selling
March 11, 2026
Unprompted review
Reply from Fshipp
Hi
We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.
Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.
Kind regards,
Team Fshipp
Scammers ….
Scammers ….
Inadvertently clicked to get my postage refunded off snap fish I didn’t realise it was a pop up and set up shipping recurring subscription.
Reported it to my bank to cancel recurring subscription and trying to reclaim initial 19.90 back.
March 11, 2026
Unprompted review
Reply from Fshipp
Hi
We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.
Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.
Kind regards,
Team Fshipp
Im not quite sure what ive signed up…
Im not quite sure what ive signed up for. I thought it was just for free delivery. But im worried ive signed up for other things that might cost me. It wasnt very clear
March 11, 2026
Unprompted review
Reply from Fshipp
Hi
We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.
Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.
Kind regards,
Team Fshipp
Resolved my issue swiftly and very…
Resolved my issue swiftly and very professionally. Very friendly too.
March 6, 2026
Unprompted review
Nancy O from Fshipp…
I had an issue and Nancy O from Fshipp really helped me with her excellent service from start to finish. She was friendly, professional, and very efficient. Everything was explained clearly and handled smoothly. I’d happily recommend them to anyone looking for reliable and high-quality service.
March 7, 2026
Unprompted review
Great fast easy to use simple to upload…
Great fast easy to use simple to upload pictures and good value
March 8, 2026
Unprompted review
Reply from Fshipp
Hi
We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.
Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.
Kind regards,
Team Fshipp
Quick and easy too do.
March 7, 2026
Unprompted review
How did I sign up to this?
March 6, 2026
Unprompted review
Refunded my shipping
Refunded my shipping. Very pleased with the service.
March 5, 2026
Unprompted review
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