Financial Solutions Reviews 49

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Friendly and very helpful would recommend when getting a mortgage or getting a new deal stephen is really helpful and knows his job many thanks

Rated 5 out of 5 stars

Oliver was absolutely brilliant. All communications clear and straightforward. Superb. Oliver guided us through the entire process, always being contactable. He was super helpful in showing us mor... See more

Rated 5 out of 5 stars

Amazing experience with Financial Solutions. Our mortgage advisor Oliver was so helpful and made buying our first house a lot less stressful. Oliver helped in anyway he could and answered all question... See more

Rated 5 out of 5 stars

Myself and my partner were a little nervous starting the process being first time buyers. Oliver helped answer all questions and explained everything so clearly. We couldn’t be more grateful for his h... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Insurance Broker

Written by the company

Mortgage and Protection Advisers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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Rated 5 out of 5 stars

Excellent

Really impressed with the service I received. Oliver was very thorough with his advice and communication was first rate at every stage of the process. Prompt and easy to understand. I would definitely recommend to others.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Impeccable service…

Oliver has been brilliant from introduction to completion. He’s organised our mortgage, kept us up to date throughout the process and organised our life insurance and home insurance in line with our needs. He’s made everything so easy.

I was tentative about using a mortgage advisor where I pay the fee, rather than the bank, however it has been the best decision. As I was then considered the client, Oliver was acting within my interests rather than the banks, trying to get me the best deal and taking my personal circumstances into consideration.

Overall, exceptionally pleased with the service and I would certainly use them again in the future.

Thank you Oliver!

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and supportive

Completed the purchase of a property with a mortgage arranged by financial Solutions last week and I couldn’t rate them more highly.
Oliver was my advisor, and right from the beginning he was courteous and professional. After the initial consultation, he followed up with a detailed email with a run-down of my options, including all the numbers, which I found useful as as reference point. He continued to provide me with options catered to my needs as the process moved along, which really helped me make the right decisions.
Communication was excellent - Oliver answered any queries promptly and clearly either over the phone or by email, and he was supportive throughout.
I have no hesitation in recommending Financial Solutions when it comes to arranging a mortgage.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent mortgage adviser

I would like to express my sincere thanks to Oliver. Outstanding service.

Oliver was incredibly helpful, pleasant, responsive, kept me regularly updated and supported me on the best mortgage offer out there. He kept his cool, calm and patience during a very long and difficult house purchase - it took so long even the initial mortgage offer expired!

If you are lucky enough to have Oliver as your mortgage adviser, then you are in very capable hands.

Thank you Oliver. I am happy to provide references if you need them.

Stuart

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish!

I would 100% recommend using Financial Solutions. We were fortunate to have Stephen Tyrer to assist with our mortgage and he has been truly amazing. From our first initial call right through to us getting the keys to our new home, the communication was great and always received a quick response on any queries and kept up to date at all times. Stephen went above and beyond to assist us and I cannot thank him enough. It was a smooth process throughout and that couldn’t have been done without Stephen! Thanks once again :)

June 22, 2023
Unprompted review
Rated 5 out of 5 stars

A quality financial services provider

Financial Solutions NW Ltd have made the process of arranging a mortgage simple and stress free.

Stephen has been incredibly helpful throughout the whole process - in a matter of days he secured a mortgage for me at a very competitive rate, with a large, trusted provider. Stephen also spent time to talk me through the mortgage offer to ensure I was comfortable with the terms before I accepted the mortgage.

The personal and professional service provided by Stephen has put me - a first time buyer - at ease, and has made the financial aspect of the house buying process as stress free as possible.

April 14, 2023
Unprompted review
Rated 1 out of 5 stars

UNHAPPY CAMPER

I was told that my credit card debt would be eliminated but that was far from the truth. My debt was 5600 before FS got involved. It is now 9600 after several months of late charge fees & the 2400 that FS took from my card. Shame on them. And they said it would not affect my credit score. They now tell me that my credit card company, Discover, will accept 6434 which I can pay off monthly with no more interest. I have no choice but to accept these terms but if FS had never called my this balance would be around 3500. So I am not a happy camper.

November 17, 2022
Unprompted review
Financial Solutions logo

Reply from Financial Solutions

Hi Wayne

Sorry to hear about your situation but you are not a Client of ours, you Also seemed to be based in the US where we don’t operate, you look like you have the wrong Financial Services company due to your description it seems a debt management company is who you are trying to review, we are Mortgage Advisors

Please can you remove the review

Thanks

Rated 5 out of 5 stars

Financial Solutions NW Ltd

Oliver Webster, of Financial Solutions NW, has been an incredible source of support during the process of finding and applying for the most suitable mortgage. His patience and expert advice allowed us to progress with our plans with relative ease.

The additional financial advice and recommendations have helped to ensure sensible decision-making and Oliver has supported throughout the entire process as an advocate, critical friend and informed advisor.

Oliver is very quick to respond to questions and correspondence, and has a particular skill for explaining some of the more complex processes very clearly. His ongoing support has proved to be of immense value through a kind, friendly, attentive, present and supportive approach that supports clients throughout.

I cannot recommend Financial Solutions NW's services highly enough. Thank you for all your help!

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Recent remortgage

I’m easily confused by the mortgage system I work in a different field and Stephen Tyrer makes the whole process quick and easy can’t thank him enough would highly recommend

January 14, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and knowledgeable service

Friendly and knowledgeable service. Stephen has been happy to answer numerous questions via email and was also patient and calm when in face to face appointments.
I would happily use their service over and over and would recommend them to anyone.

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

Helped us to buy our first home

We can't thank Stephen enough for helping me and my partner to buy our first home. As a contractor my application for a mortgage was much more complicated, but Stephen gave us his expert advice and made sure we could get the best mortgage deal possible, which was even better than we had hoped for. As first time buyers we were new to the process, so we really appreciated that he was really patient and open

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great, friendly service

Oliver did a great job securing my mortgage with the minimum of fuss. Great advice given and good, prompt communication throughout. Would definitely recommend

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you for all the effort

Thank you for all the effort. We managed to make our dream come true with your help Stephan Tyrer. We strongly recommend your services for buying a property!!!!!Thank you for your hard work!!!!!!

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

Can't thank Oliver enough for my first-time buyer mortgage (whilst being self-employed!)

Oliver worked some magic. I'm self-employed and have always heard and knew how hard / complex it could be getting a mortgage.

Oliver was able to get me AIP which was a lot higher than another broker I initially went too.

Oliver re-assured from me from the start, walked me through the process and was very very patient when it came to the paperwork especially around HMRC, my accountant and myself always be a little anxious about getting accepting or not!

In the end he was able to get me a VERY reasonable mortgage, without any massive issues and the fact it all went through quick!

I can't recommend and thank Oliver enough. Thank-you!!

February 3, 2022
Unprompted review

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