Ft Group Reviews 

100
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Where do I start? This company and their staff are complete con people ...look up FT Trader on Companies House on the Gov.co.uk site. The Directors live in Derby, UK and have an awful history. They e... See more

Company replied

Rated 1 out of 5 stars

Since Dec 19, 2023 the fraud/ scam was reported on the Trust Pilot platform. The response from the FT-group on this platform seems to be auto generated. They keep making EMPTY FALSE promises of cond... See more

Company replied

Rated 5 out of 5 stars

FT-Group is a fantastic trading platform. a busy marketplace where people trade money for digital money. Although it costs a bit more to do business here, they promise to make everything right. I wis... See more

Company replied

Rated 5 out of 5 stars

The entire platform is put together so well. Now that i have increased in knowledge i realise it has all the tools necessary embedded. I find the pies very useful after demo-ing in the pratice account... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Step into the world of FT Group, where we firmly assert that the voyage to financial success should commence today, not tomorrow. In a dynamic landscape saturated with opportunities spanning stocks, commodities, cryptocurrencies, and forex, FT Group emerges as your reliable companion on this thrilling journey toward financial prosperity. At FT Group, we understand the significance of seizing opportunities in real time and taking proactive steps towards securing your financial future. Experience the difference with FT Group as we guide you through the intricate realm of financial markets, providing expert insights and personalized strategies to maximize your returns. Whether you're navigating the complexities of stocks, delving into the world of commodities, exploring the potential of cryptocurrencies, or engaging in forex trading, FT Group is your steadfast partner. Trust FT Group to empower you with the knowledge and tools needed to make informed decisions and transform your financial aspirations into reality. Welcome to FT Group, where your financial success story begins today.


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2.8

Average

TrustScore 3 out of 5

100 reviews

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2.8

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(100)

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Rated 5 out of 5 stars

Whatever one may say

Whatever one may say, ft-group platform is the best choice from the platforms they offer. If you're newbie or Pro and looking for a way to step up your game, This broker is highly Recommended.

August 20, 2023
Ft Group logo

Reply from Ft Group

Hello Greta,

We're delighted that you had a great experience with us!

Your positive feedback is a testament to our team's hard work and dedication. We look forward to serving you again in the future.

Best regards,

Rated 4 out of 5 stars

If you're looking for a safe and secure…

If you're looking for a safe and secure trading environment, then FTGroup is the perfect place to start exploring.

January 10, 2024
Ft Group logo

Reply from Ft Group

Hello Tarja,

We're overjoyed to receive your positive feedback! Our team strives to provide exceptional service, and it's rewarding to know that we hit the mark.

We appreciate your support.

Best regards,

Rated 5 out of 5 stars

No requotes and slippages

No requotes and slippages; no hidden fees; rapid order execution; robust reputation. I'm sure that FTGroup is the best and relibale broker have ever used in my history of broker, especially knowing how long they have been providing services on the market.

February 7, 2024
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Reply from Ft Group

Dear Magnus,

Thank you so much for your positive feedback! We're thrilled to hear that you've had such a great experience with FTGroup. Providing excellent service and reliability is our top priority, and we're glad to know that we've met your expectations. If you ever need assistance or have any questions, please don't hesitate to reach out to us.

Best regards,

Rated 5 out of 5 stars

Excellent Service

Great Service. FT-Group delivers excellent service across the board, ensuring users receive prompt assistance and support to address any issues or concerns they may encounter.

June 22, 2023
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Reply from Ft Group

Dear Emily,

Thank you for taking the time to share your positive experience with FT-Group on Trustpilot! We're delighted to hear that you found our service to be excellent. Providing prompt assistance and support is our top priority, and we're thrilled that we could meet your expectations.

If you ever have any further questions or concerns, please don't hesitate to reach out. We're here to help!

Best regards,

Rated 1 out of 5 stars

The Financial Conduct Authority (FCA)…

The Financial Conduct Authority (FCA) issued a scam warning for this company in March 2024 with the instructions 'You should avoid dealing with this firm'. You can find the link at the top of this Trustpilot page. Unfortunately, this was after I had made an investment. I have been trying to withdraw my funds with no success. I have also tried to contact the advisor who was assigned to me via email, text and phone call with no reply. The contact link on their web site does not work and they do not provide a phone number or mailing address. I have re-read the original news article that directed me to their web site and it turns out to be completely fake. DO NOT invest in this business.

UPDATE - They have since contacted Trustpilot asking me to remove the name of the advisor who was assigned to me. It speaks volumes that they haven't disputed any of the points in my review.

April 18, 2024
Unprompted review
Rated 1 out of 5 stars

I also strongly believe that Ft-group…

I also strongly believe that Ft-group is a scam. Why can't I get in touch with this people even though it says it has an ´´24/5´´ support. Can´t withdraw my money. I am commenting for someone else so don´t say that my account can´t be found in the database, because it isn't. Please drop an email-adress or phone number so that I could have a proper contact with you.

April 6, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM 100%

This company is a SCAM 100%, don't believe anything they say. In December I was contacted by one of their agent and asked me to deposit £215 minimum payment to invest. I watched my account grow to £24,000 by the begining of February.

I was contacted mid February and advised that if I wanted to continue trading I would need to deposit £6,000 to increase my account to £30,000 which give me a tax free status. I told Evelyn Anders (probably fake name) that I did not have that money. She offered to provide a loan to cover the amount which I declined.

A few weeks later Frank Heitmann (probably fake) said he will close my account as requested. He remote on my labtop and did the tranfer to my OKX account. He wanted to remote on my mobile which was declined due to sensitive information. Then I received an email from OKX which state that my account has a limit of £1,000 and I would have to deposite £9,600 to get to £24,000 nrelease. I told him I did not have this amount to deposit and he offered to get a loan to cover the amount and when I get the £24,000 + £9,600 I can repay the loan.

I told him no way and I never hear from them again although I tried to make several contact. I knew this company was a big SCAM hence why I did not to up any of their offers. 100% a SCAM AND THEY GEY ZERO STAR.

February 29, 2024
Unprompted review
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Reply from Ft Group

Hello Hainsley,

We value feedback from our customers and we're sorry to hear about your experience. However, we couldn't locate your account in our system based on the name provided.

To assist you further and resolve any issues you may have encountered, could you please provide us with additional details such as your full name used for registration on our platform, email or account number? This will enable us to investigate the matter thoroughly and work towards a satisfactory resolution.

We are committed to ensuring the best possible service for our customers, and we appreciate your cooperation in helping us address your concerns.

Best regards

Rated 1 out of 5 stars

What a terrible experience this has been.

What a terrible experience this has been for me, awful people to deal with. This is a total Scam !!! I thought its was good initially but that was only while I was investing money, when I changed my mind about investing another £2500 they were ringing me and shouting and abusive Verbally. I asked them to close my account because of this and send me my money. They said that the had done this and then said that Blockchain had stopped it !! What a joke, never again. Do not use this company !!!!!

March 4, 2024
Unprompted review
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Reply from Ft Group

Dear Customer,

We appreciate your feedback and take any concerns seriously. We would like to investigate this matter further to address your issues. Kindly provide us with your order details and any additional information. Our team is committed to resolving this promptly.

Best regards,

Rated 1 out of 5 stars

SCAM do not use they will rape you of…

SCAM do not use they will rape you of your honest money I have nothing positive to say about this complete group of scammers they will use honest companies and clone there names and process to look like your dealing with legitimate company’s but check the email address it’s sent from it’s them scamming you how this keeps happening I don’t know come on people put a stop to these low life’s I’m sure you still have all details of the people you have robbed money off

March 1, 2024
Unprompted review
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Reply from Ft Group

Hi Robert,

Thank you for bringing this to our attention. We take such claims seriously and would like to investigate further. Could you please provide specific details such as transaction dates, company names involved, and any relevant information? Your cooperation will assist us in taking appropriate action.

Best regards,

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs - total scam. Where do I start!

- Requested account to be closed and money transferred. Nothing has happened, There is no reason for a delay. Broker still keeps contacting me and leaving messages to continue and so they have taken no notice of instruction and certainly no action.

- Don't give them your number. They will harrass you. I went through a particularly stressful time recently. I let them know and they still kept calling. Which by the way is a different number every time.

- Send me emails from a weird domain. When you try to respond the messages bounce back so they can continue to stalk you. In addition they ignore emails to the FT Group email address which do not bounce back.

- They will also endlessly chase you via What's App messaging.

- Tried the contact form on the main website and no surprise you cannot contact them as it does not work.

If I could give a zero I would.

Please do not publish your standard customer service response as you obviously have not actioned anything following past comments - which by the way do not even provide a customer service contact point to sort things out further. Please just process my account closure and funds transfer.

February 19, 2024
Unprompted review
Ft Group logo

Reply from Ft Group

Hello Arlette,

We appreciate your feedback. However, we couldn't locate your account in our database. Your experience is concerning, and we want to investigate further. Please provide additional details so we can assist you promptly.

Best,

Rated 1 out of 5 stars

I believe this to be a scam

After been given Elizabeth as an advisor, she rang serval times , built up a relationship! Told me about her son !! And mother who lived local to her . Want me to set up bank accounts with chase, kracken and another company . All the time the money invested was going up , she assured me she was not a scammer and stupidly I trusted her , even thought I had doubts. The last call I had with her she wanted me to set up a wallet! But wanted access to my phone , when I said no , her attitude changed massively. I have tried to get in contact never replies, asked for my money back nothing ! My account has stopped growing now so , I am sure it was not a proper account they were making it look a good investment.

When I started the investment I confirmed with her it would be easy to get the money out . She said no problem. I am very new to this crypto investing so had a lack of understanding, just wanted to invest some money for grandchildren in the future .

Just be very careful if you still want to invest with these people .

It’s not the money , it’s the principle. Don’t know how these people can do this sort of thing , there families must be so proud .

reply to ft group from there e mail which leaves no contact info ! The lady who set the account up was Hailey Baker for the ft group, my account manager Elizabeth king !!

143 you have now told my bank your not a scam ! If that’s the case why has my investment!! Not moved in 3 weeks and can I have the money you owe me , being your totally honest!!!

March 6, 2024
Unprompted review
Ft Group logo

Reply from Ft Group

Dear Andy,

We appreciate your feedback. However, we couldn't locate your account in our database. Your experience is concerning, and we want to investigate further. Please provide additional details so we can assist you promptly.

Best,

Rated 1 out of 5 stars

Blockchain is the scam!!

Well, according to FT-Group I had £10,000 in OKX awaiting collection. Go to OKX to release funds and I get "To prove liquidity you have to deposit 50% of the amount, then we will release your funds and return the 50%." I did this and sure enough the full £15,000 was released. Only to be stopped by Blockchain. Blockchain algorithm is saying - once again "deposit 50% of your £15,000 to prove liquidity." There it awaits my deposit. I never even wanted to trade bitcoin!! The problem for FT-Group is that they rely on small investors and no small investor is going to have the finance to jump through all the hoops! Having spoken with my FT-Group adviser we are becoming convinced that the obstacles to withdrawal are put in place by UK Financial Services - nobody else has to pay 50% up front! Well the response from FT-Group is a fat lot of good. Who exactly do I supply my details to?!

February 28, 2024
Unprompted review
Ft Group logo

Reply from Ft Group

Hi Nicholas,

We appreciate your feedback. However, we couldn't locate your account in our database. Your experience is concerning, and we want to investigate further. Please provide additional details so we can assist you promptly.

Best,

Rated 1 out of 5 stars

Yep it's scam

Yep it's scam, cowboys, with a slick trading user interface, when you try to withdraw which you only do into crypto, it says your transaction has been successful, but nothing happens! There is £2500 sitting in the account, no one answer the phone! The messaging system doesn't work! Just a big lie, thieves really! I will find every website that discussed them to warn off anyone fooled by their insolent scam! I dealt with Adam some dodgy Swedish guy, red flags all over it!
They are using a deep fake of Rishi Sunak on Instagram calling it quantum AI! Very sad to see these people just stealing. I will continue reporting on this experience until a) my money is giving to me and I'm proved wrong or b) they are shut down. Criminals they should be charged a locked up, utterly disgusting!

January 10, 2024
Unprompted review
Ft Group logo

Reply from Ft Group

Dear Christopher,

We appreciate your feedback. However, we couldn't locate your account in our database. Your experience is concerning, and we want to investigate further. Please provide additional details so we can assist you promptly.

Best,

Rated 1 out of 5 stars

total ripoff a bunch of con artists they will take all of your money keep away

first of all I was trying to invest in another trading group but some how this ft group jumped in there and I was lead to believe this was the AI company I was to invest in though it wasn't. They then asked to share the controls of my computer to show me how to trade online , like a fool I allowed them access.
I invested £140 and it went to an ft group account which I could see on line . The money started growing every few days . after a few weeks I asked to get some money out but it was tricky as they only pay in crypto currency's , so I had to open up a crypto account and set up a wallet to recieve the crypto currency . I asked for £50 back and it finally arrived after having to talk to my advisor Adam to release the money . since then I have have heard nothing the money is still in the account I have requsted it back but there is no response except an automatically generated email from them say the request is noted but it never gets released to my wallet . This company is a scam , rip off con trick they are fishing for large amounts of money and when they find it in your account they will take it from you . do not trust them it is one big con , I was lucky to get £50 back

February 29, 2024
Unprompted review
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Reply from Ft Group

Hello,

We appreciate your feedback and take any concerns seriously. We would like to investigate this matter further to address your issues. Kindly provide us with your order details and any additional information. Our team is committed to resolving this promptly.

Best regards,

Rated 1 out of 5 stars

Run away fast! Scam company

Run away fast! They take money from vulnerable people! It is a scam company. You have been warned! ( multiple times seeing the reviews below!) Actually I want my money back!

Reply to ft-group.co:
Thanks for taking the time to respond. Although we both know there is no order number and no telephone number to contact you. So can you ask Stephen Davidson ( if it is his real name ahah) to refund money to Christophe ( my brother). Let’s see what you can do!

February 26, 2024
Unprompted review
Ft Group logo

Reply from Ft Group

Dear Maya,

We appreciate your feedback and take any concerns seriously. We would like to investigate this matter further to address your issues. Kindly provide us with your order details and any additional information. Our team is committed to resolving this promptly.

Best regards,

Rated 1 out of 5 stars

FT-group : thieves investigating thieves

Since Dec 19, 2023 the fraud/ scam was reported on the Trust Pilot platform. The response from the FT-group on this platform seems to be auto generated. They keep making EMPTY FALSE promises of conducting investigations. After all, can a group of THIEVES/ SCAMMERS investigate themselves? I guess not. I rest my case.

December 19, 2023
Unprompted review
Ft Group logo

Reply from Ft Group

Dear Des,

We appreciate your feedback. However, we couldn't locate your account in our database. Your experience is concerning, and we want to investigate further. Please provide additional details so we can assist you promptly.

Best,

Rated 1 out of 5 stars

Trust

Hi, as per your instructions I post my account details below,

My account name is- Mizanur Rahman

AC no- is my email, how can I give you more information can you please contact me on my number-07828016771

February 26, 2024
Unprompted review
Ft Group logo

Reply from Ft Group

Dear Mizanur,

We appreciate your feedback. However, we couldn't locate your account in our database. Your experience is concerning, and we want to investigate further. Please provide additional details so we can assist you promptly.

Best,

Rated 1 out of 5 stars

Horrible con people

Where do I start? This company and their staff are complete con people ...look up FT Trader on Companies House on the Gov.co.uk site. The Directors live in Derby, UK and have an awful history. They employ staff who have no morals like themselves... Shannon who I dealt with, actually told me the Directors were considering giving me my money back!!! I am a widow of a Metropolitan police officer who served for 33 years and had amazing contacts. These people will be shut down, but unfortunately prayed on weak people like myself.

February 26, 2024
Unprompted review
Ft Group logo

Reply from Ft Group

Dear Nicole,

Thank you for reaching out with your concerns. We take all feedback seriously, and we're committed to addressing any issues promptly.

However, we were unable to locate your specific account details based on the information provided. To assist you further, could you please share additional details such as your order number or any specific interactions with our team?

Rest assured, we are dedicated to investigating the matter thoroughly and ensuring a fair resolution. Your cooperation is valuable in helping us address this issue promptly.

Looking forward to your additional information.

Best regards,

Rated 1 out of 5 stars

I have read the 1 star reviews and…

I have read the 1 star reviews and became very wary. However, my advisor has been making good profit and assisted me with withdrawal. Money came through within an hour. Further update. I initially gave them a 5 star rating. The advisor made incredible profits and decided to withdraw £4500, of the profits to a kraken account. The money went missing and kraken closed my account.
Can't get the money as they control it. Don't know where the £4.5k has gone. Will phone the UK fraud action line as this appears to be money laundering

February 23, 2024
Unprompted review
Ft Group logo

Reply from Ft Group

Dear Robert,

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that your advisor has been instrumental in helping you achieve good profits and facilitating a smooth withdrawal process. We're committed to providing excellent service, and it's always rewarding to receive such positive feedback.

If you have any further questions or if there's anything else we can assist you with, please feel free to reach out.

Best regards,

Rated 5 out of 5 stars

Amazing company

Amazing company! Great profits. I like it very much, recommended!!!

February 23, 2024
Unprompted review
Ft Group logo

Reply from Ft Group

Hi James,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you find our company amazing and are pleased with the great profits. Your recommendation means a lot to us.

If you ever have any questions or need assistance, feel free to reach out. We appreciate your support!

Best regards,

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