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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick responses. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and a user-friendly dashboard. However, some people were dissatisfied with the payment process, citing issues such as delayed payouts and unexpected account closures. Concerns were also raised regarding certain company policies or processes related to payouts.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers report positive experiences, receiving... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the support team for being patient,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, responsiveness, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the smooth and friendly service,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the intuitive... See more

Based on these reviews

Rated 4 out of 5 stars

I've received a couple of payouts from FTUK without any issues. They provide some interesting challenge accounts, for very reasonable prices. Their dashboard is good, stats are updated quickly and s... See more

Company replied

Rated 5 out of 5 stars

Having worked with many prop firms in the sector, I found FTUK to stand out from the crowd. Their mode of operation is top-notch, the scaling program is the best in the industry, and the funded st... See more

Company replied

Rated 5 out of 5 stars

I've tested several prop trading companies, and this one is definitely one of the best I know! All the rules are clearly and understandably explained, without any made-up rules. What I rea... See more

Company replied


Company details

  1. Education Center

Written by the company

FTUK offers prop trading accounts for forex & futures markets. Traders can access instant funding, one step & two step evaluations with simple rules and fast payouts. We provide funding up to $6,400,000. Plus, you can keep up to 80% of the profits.


Contact info

3.8

Great

TrustScore 4 out of 5

608 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

FIRST PAYOUT DONE

Finally i got my first payout from FTUK, Thank you verry much Ftuk Team.

I was made 3 account and
1st 50k account i got breached my self
2nd 100k i made profit and there was rules brake and FTUK team was connected and explained everything in proper way and i made profit and finally i got payout today.

very nice customer service and payout rules

you are a good in trade you can trust
Ones again Thank you FTUK...........

February 19, 2026
Unprompted review
FTUK logo

Reply from FTUK

Dear Firos,

Thankyou for the review, and great to hear you received your payout.

Good luck with your trading moving forward.

Kind Regards,

FTUK Support Team

Rated 1 out of 5 stars

Ridiculous

Not going to use it again rules are too strict tho I passed the challenge of making £6000 profit for the 100k account at some point I had a live position open when I was in profit £5000 at £105000 that position went to -2000 which was under my daily drawdown and under my daily loss as I was £5000 in profit anyway that position didn’t close was left open and it went to positive balance from £103000 to £106000 as I passed the challenge and waiting for my live account credentials I have received an email saying I have breached the 2 percent rule of negative love balance nonsense I had with these 8 accounts some of them passed some of them failed but I have never received a payout as it’s always some nonsense reason for them not to pay me. Do not waste your money and time it’s a scam. Do yourselves a favour and go with big established companies have a Google search pick the biggest one with the longest history of being on the market and go with that

February 18, 2026
Unprompted review
FTUK logo

Reply from FTUK

We're concerned you felt the need to post your review John and we'd like to understand more about what appears to have happened with your trading account(s).

If there have been any technical errors then please be assured they will be address immediately as we put a lot of emphasis on trading platform execution.

However, if these are trader errors we'd also be willing to work with you to help you understand what seems to have gone wrong.

It's not been possible to identify you on our system so we have reached out to you privately here on Trustpilot and if you could send back your contact details the team will be in touch.

Kind regards,

FTUK Support

Rated 1 out of 5 stars

Account Terminated Before Payout

Account Terminated Before Payout – Extremely Disappointing Experience ...... I had an instant funded account with FTUK and built the account up to approximately $14,500 in profit, with a $12,000 balance. My account was disabled just $300 before reaching the payout threshold.

After passing their interview process, instead of processing the payout, I was informed that my account was under review. Shortly after, the account was terminated under “Multiple Location Activity.”

I have never intentionally traded from multiple countries, nor have I used any VPS service. The issue appears to relate to an IP classification matter, yet no detailed technical evidence was provided beyond general statements.

What concerns me most is the timing — the termination occurred immediately before payout eligibility, and my follow-up emails requesting clarification and escalation were ignored.

I am extremely disappointed with how this was handled. Transparency, clear evidence, and proper communication are essential in this industry, especially when significant profits are involved.

I hope the company reconsiders how these situations are managed in the future.

February 6, 2026
Unprompted review
FTUK logo

Reply from FTUK

Dear Ahmed,

Thank you for taking the time to share your feedback.

We understand that having an account terminated is frustrating, particularly when approaching a payout threshold. However, we must clarify that this decision was not related to profitability or timing.

This account had previously received multiple successful payouts, which further demonstrates that FTUK processes withdrawals in accordance with our program rules when all requirements are met.

Following a detailed compliance review, the account was found to have been accessed from multiple geographic locations on the same trading day. Under our program rules, accounts must be operated consistently from a single declared location, and any conflicting access patterns are treated as a serious breach of the agreement.

We provided the relevant connection records directly and conducted a comprehensive internal review before confirming the final decision. While we appreciate the later explanation regarding a possible background VPN connection, maintaining account environment integrity remains the trader’s responsibility under the terms accepted at registration.

FTUK enforces its rules consistently across all accounts, regardless of profit size, and we remain committed to fair and transparent treatment for all participants.

Regards,

FTUK Risk Team

Rated 5 out of 5 stars

Good start

Good start with FTUK on my first week. So far so good, smooth execution, active support on the website as well as discord.

February 16, 2026
Unprompted review
FTUK logo

Reply from FTUK

Dear Nyasha,

Thanks for taking the time to leave us a review and great to see you've had a good start with us at FTUK.

TwoStep Programs can take a while sometimes but please remember there is no rush. Take your time with the trades and we are looking forward to celebrating your first payout with you.

Kind Regards,

FTUK Support Team

Rated 5 out of 5 stars

FTUK are a brilliant Prop Firm to work…

FTUK are a brilliant Prop Firm to work with. They offer a great range of challenges for both Forex and Futures. Their rules are very clear and easy to follow. Customer support is brilliant as they are always a chat or email away. I really like their bespoke Futures platform which has secured me some good profits. I plan to use them for the foreseeable future. Thanks FTUK for your amazing support towards my trading journey.

February 13, 2026
Unprompted review
FTUK logo

Reply from FTUK

Thanks very much for the review - it's great to know you're happy with the trading accounts and the service from the team, I know they appreciate the positive feedback.

Really pleased to hear you're also happy with our custom built Futures trading platform, a serious amount of development went into that last summer. Futures is very much as different beast than the forex and CFD markets. However, it sounds like you've found out the opportunities for profits and payouts are just as valid, no matter which route you take with us!

Great to hear your story and thanks for being part of FTUK.

Good luck with your trading into the Spring.

Best

FTUK Support Team

Rated 5 out of 5 stars

My second January competition prize…

My second January competition prize money 😜🫵 now it's your turn
I'm very happy to ftuk team and support i but 10k two step challenge with ftuk and they send me remaining money to my rise work

I trusted my self i put my full potential to pass the 10k account and proof to myself I can win competition I will also win evaluation account

(Ftuk team support i try 15 to 20 team my KYC verification rejecting again and again so i contacted ftuk support u just want to wait patiently and ftuk support team reply with always good results my KYC problem solved under 48 hours so always ask to support if you feel any problem they solved it' in your favour)

February 5, 2026
Unprompted review
FTUK logo

Reply from FTUK

Dear Mohit,
Thanks for leaving the 5 star review, and congratulations on your trading contest win.

We are starting to see some great potential in you and it's good to have you as part of the FTUK community.

Good luck with the 10k Two Step, take is nice and steady - it was hard earned and we want to see you make that first genuine payout.

Kind Regards,

FTUK Support Team

Rated 5 out of 5 stars

I like the company how all works

I like the company how all works. Good customer service is responding quickly, good AI service build into the website so you get your answers fast, the dashboard looks very nice and its updated all the time, main thing for me is/was there is no hidden rules its all clear from the beginning so you know what you are facing before you start the challenge. I cant say much about payouts as Im working currently towards my first one but Im pretty sure shouldnt be an issue as all going smoothly. Im recommending FTUK as they have all kinds of challenges and clear rules. Thank you I finally found you😊

February 11, 2026
Unprompted review
FTUK logo

Reply from FTUK

Dear Dany,

Thank you for the fantastic review - we really appreciate you taking the time to share your experience.

We’re pleased to hear that you’ve found the dashboard, support team helpful. We’ve put a lot of effort into making the entire process clear and straightforward from day one.

You’re absolutely right - there are no hidden rules. We make a conscious effort to document everything clearly in our FAQs and program details so traders know exactly what they’re working with before they begin. Transparency is extremely important to us.

Best of luck as you work towards your first payout, we look forward to supporting you along the way.

Thank you again for the recommendation 😊

Kind regards,
FTUK Support Team

Rated 1 out of 5 stars

Unfair Hidden Rules STAY AWAY

I passed their 2 Step Challenge and was supposed to get funded but today I got an email saying I breached their hidden 30 second rule despite buying the NEWS ADDON with my account?! Stay FAR away from them too many hidden rules including a hidden 10 day consistency rule once you do get funded.

February 9, 2026
Unprompted review
FTUK logo

Reply from FTUK

Dear Lamonte,

We’re sorry to see your review and understand how disappointing this situation must be. We’ve reached out to you here on Trustpilot so our support team can get in touch and review this with you directly.

At FTUK, we aim to keep trading rules to a minimum, but we do consistently enforce the ones we believe are important in maintaining fair and professional trading standards across all accounts.

There are no hidden rules. All trading conditions are clearly documented in our FAQ section. In particular, the permitted number of trades closed within 30 seconds is outlined in the Account Breaches section and is publicly available here:
https://faq.ftuk.com/en/articles/12339790-what-are-account-breaches

Once we have your details, our support team will be happy to walk through the breach and answer any questions you may have.

Kind regards,
FTUK Support

Rated 1 out of 5 stars

Hidden system called Payout Locker

They have a Payout Locker system that makes it difficult to withdraw profits of funded account.

You must have 10 trading days with at least 0.5% profit.

After a payout, the maximum draw-down changes, so you need to leave a sufficient profit buffer.

This goes far beyond filtering out gamblers and is unreasonably restrictive.

I wouldn’t recommend this prop firm unless you’re a high win-rate scalper.

December 31, 2025
Unprompted review
FTUK logo

Reply from FTUK

Thank you for taking the time to share your feedback. We’re sorry to see a one-star review, particularly as several points raised are factually inaccurate and may mislead other readers.

Like all proprietary trading firms, FTUK employs structured risk management mechanisms to ensure long-term sustainability for both traders and the firm.

The Payout Locker does not prevent traders from withdrawing profits. Traders are able to withdraw their earned profits in full. The Payout Locker is only applied after a payout has been made and does not restrict access to profits that have already been earned.

Its purpose is to limit 'post-payout downside risk', discouraging excessive leverage and gambling behaviour after profits have been secured. This protects both the trader’s equity curve and the firm from unnecessary exposure following a successful withdrawal. This is a standard and transparent risk control, not a withdrawal restriction.

The claim that this is a “hidden system” is also incorrect. FTUK has consistently ensured that all trading rules and mechanisms are clearly documented and publicly available. The Payout Locker is fully explained in our FAQ section, including the rationale behind its use.

A detailed explanation can be found here:
https://faq.ftuk.com/en/articles/12339847-what-is-the-payout-locker

Finally, FTUK offers multiple funding models designed for different experience levels and trading styles. Traders who do not wish to operate under this specific risk management mechanism can choose an alternative account type. Notably, the Payout Locker does not apply to our flagship Instant Funding Program.

We encourage prospective traders to review our rules carefully and select the account structure that best suits their approach to risk.

Regards,
FTUK Risk Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

I've tested several prop trading…

I've tested several prop trading companies, and this one is definitely one of the best I know!

All the rules are clearly and understandably explained, without any made-up rules.

What I really appreciate here is the support. The support team is very fast, always helpful, and courteous.

The scaling plan is also worth mentioning. Here, you can finally build something substantial, the way it should be done.

Five stars aren't nearly enough!

January 26, 2026
Unprompted review
FTUK logo

Reply from FTUK

Hi Tim,

Thanks for taking the time to put together such a great review, it really means a lot to us.

We especially appreciate your comments given your experience across multiple prop firms and the fact you’ve successfully received several payouts with us. That kind of long-term feedback carries real weight.

We’ve worked hard to make our rules clear, fair, and transparent, with no hidden or “made-up” conditions, so it’s great to hear that this has stood out to you. Just as importantly, our support team takes real pride in being responsive, helpful, and respectful - because when traders need support, they need confidence that someone is genuinely there to help.

We’re also glad you value the scaling plan. Our goal has always been to give good traders the opportunity to build something meaningful and sustainable over time, exactly as it should be.

Thank you again for your trust and continued commitment to FTUK, we’re proud to have you trading with us.

FTUK Support Team

Rated 5 out of 5 stars

Prompt responses and quick resolution…

Prompt responses and quick resolution to all issues raised. A pleasant experience for me each time.

January 26, 2026
Unprompted review
FTUK logo

Reply from FTUK

Dear Consumer6,

Thank you for taking the time to leave such a great review — we really appreciate it.

We put a huge amount of effort into our customer support. What truly matters is having fast, reliable support when you need help, and knowing there’s a real team there to back you up.

Our support team works hard to respond quickly and resolve issues efficiently, and it’s great to hear that this has consistently been your experience. At FTUK, we’re always here to support our traders at every level.

Thanks again for your feedback and continued support.

FTUK Team

Rated 5 out of 5 stars

They answer pretty fast and with good…

They answer pretty fast and with good specifications all my questions!!

January 24, 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello Diego,

Thanks for the great review and we're glad you got fast replies to your questions. We've put a lot of work into ensuring that our customer services are top notch so it's great feedback.

Good luck with your trading moving forward.

Kind regards,

FTUK Support Team

Rated 5 out of 5 stars

Umar was Fantastic

Umar was Fantastic. There's a few times when I really needed a quick response and I was a bit stuck and he came back to me and took time to answer all my questions and reassured me. The support team are always at hand and respond quickly to all types of queries in depth. You feel like you have their full support all the time.

January 22, 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello Sarah,

Thank you so much for the 5-star review! We will make sure to pass your kind words directly to Umar. He will be thrilled to hear that his assistance made such a positive difference for you.

At FTUK, we know that trading can be stressful, so we strive to ensure every trader feels fully supported and reassured, no matter the query.

We are delighted to have you with us.

Kind regards,

FTUK Support Team

Rated 1 out of 5 stars

Lightning Challenge is a Scam

The lightning challenge is a means to extort from traders, i did meet the profit target twice and i was told about the consistency rule which was not displayed on the information page for the challenge. I am really disappointed with FTUK.

January 21, 2026
Unprompted review
FTUK logo

Reply from FTUK

Dear Customer,

Thanks for taking the time to leave a review and we are genuinely concerned our new Lightning Challenge didn't meet your expectations.

Regarding the consistency scoring for the program, it is clearly detailed in the FAQs section for that program: https://faq.ftuk.com/en/articles/13251699-what-is-the-lightning-challenge

Many of our clients have found consistency scoring to be beneficial to their trader development, however we also understand not everyone wants to operate an account with this form of risk management attached. So we do offer a range of other accounts that don't have consistency scoring which we'd be happy to explain to you in more detail.

It's not been possible to locate your details on our system so we have reached out to you privately here on Trustpilot. If you can supply your contact details the support team will be in touch with you as soon as is possible.

Kind regards

FTUK

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Dicoby Taylor

Great customer service and transparency, was able to get a payout with little difficulty. Rules are clear

January 7, 2026
Unprompted review
FTUK logo

Reply from FTUK

Dear Dicoby,

Great to get such positive feedback from you and congratulations on the payout.

Thank you for trusting the system and having faith in FTUK.

We wish you the very best for your trading this year.

Kind regards,
FTUK

Rated 5 out of 5 stars

Big shout out to you guys with your…

Big shout out to you guys with your speedy and effective support team, my queries have been answered in a timely manner.

December 22, 2025
Unprompted review
FTUK logo

Reply from FTUK

Dear Fabs,

Thank you so much for your kind words! We really appreciate you taking the time to share your experience.

Our support team works hard to provide fast and effective assistance, so it’s great to hear that your queries were handled in a timely manner. Your feedback truly motivates us to keep delivering the best service possible.

Kind regards,
FTUK

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company
I recently received my second payout !!!
Honestly the best prop firms I’ve ever dealt with.
If you follow the rules you will get paid .

Payouts are always on time via RISE, no weird conditions or delays.

Also is friendly and actually very helpful discord support service, thanks RZ: MOD !!!

For me the whole experience with this company are just perfect , I can recommend FTUK for 100%

Looking forward to continuing my trading journey with them.

December 1, 2025
Unprompted review
FTUK logo

Reply from FTUK

Dear Cristina,

Thank you for your review. We’re delighted to hear that you’ve received your second pay-out and that everything was processed smoothly and on time via RiseWorks.

It’s especially great to know that our rules, transparency, and support have helped make your journey a positive one. Your kind words about our Discord community and RZ: MOD will definitely be passed along to the team.

We’re proud to support dedicated traders like yourself, and we’re grateful for your trust and recommendation. We wish you continued success.

Kind regards,
FTUK

Rated 5 out of 5 stars

One of the Best!

Very professional prop firm, good spread and excellent customer service. I recommend it, Already got 2 payout!

December 18, 2025
Unprompted review
FTUK logo

Reply from FTUK

Dear Kevin,

Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you’ve found our spreads competitive and our support team helpful. Congratulations on your two pay-outs, that’s a great achievement!

We truly appreciate your recommendation and your trust in us. We look forward to continuing to support your trading journey and wish you many more successful trades ahead.

Kind regards,
FTUK

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