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Fuego Reviews 1,259

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,087 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and design, finding the shoes comfortable, stylish, and effective for various dance styles and surfaces. Many appreciate the prompt delivery service and the overall positive user experience when ordering. However, some customers experienced issues with the sizing of the shoes, noting that they can run narrow or not fit as expected, leading to returns or exchanges. A few also mentioned slower delivery times in some instances, and a small number of people found the shoes lacked sufficient support or were not precise enough for their dancing needs.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the comfort, style, and versatility of the... See more

Quality

Reviewers highlight positive aspects of quality. Customers praise the shoes for being well-made, sturdy, and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and... See more

User experience

Reviewers express high satisfaction with the user experience. Customers praise the comfort, flexibility, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been looking for a pair of dancing shoes that will be compatible with all kinds of flooring and this is the one. Regular dancing shoes are kind of fragile when used in the parking lot, this one... See more

Company replied

Rated 5 out of 5 stars

I appreciated the heads up about the new rose gold split soles so I could order early. The arrived promptly and love them! The material will be much easier to keep clean than the canvas ones (which I... See more

Company replied

Rated 5 out of 5 stars

I ordered my first pair and loved them from the start, well built quality shoes. I almost immediately ordered two more pair (high and low-tops) because I knew I'd not only wear them for exercise danc... See more

Company replied

Rated 4 out of 5 stars

Experience and customer service was as expected pretty quickly to resolve my exchange. However the mail delivery time on both occasions were slow (takes long to receive product). As for the shoes it... See more

Company replied


Company details

  1. Shoe Store

Written by the company

Fuego is a global dance-inspired footwear brand with patented dance sneakers worn in 120 countries around the world. Fuego has collaborated with global dance icons including Derek Hough, Jade Chynoweth, and Daniel y Desirée.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Quick and good

March 17, 2026
Fuego logo

Reply from Fuego

Hi Sylviane!

Thanks for your review. Wishing you plenty of great dances ahead in your Fuegos!

— The Fuego Team

Rated 4 out of 5 stars

Box damaged rest ok.

Box damaged rest ok.
Made an unbox video as described but Fuego didn't care. It was on my Insta Story last Friday. Its disappointing but the shoes are great finally a really nice purple.

March 17, 2026
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Reply from Fuego

Hi Babba,

Thank you for your feedback, and we’re glad to hear you’re enjoying the shoes and the color.

We’re sorry to hear about the condition of the box and any concern around the Unbox to Unlock Program. Our team has reached out to connect with you and review your submission so we can assist further and make sure everything is properly addressed.

We appreciate you bringing this to our attention and look forward to resolving this with you.

— The Fuego Team

Rated 5 out of 5 stars

I have four pair of Fuego’s

I have four pair of Fuego’s, I have always had excellent service when ordering my shoes, I have had to return one pair and the return/exchange was very easy. As I do a lot of dancing, I would not wear anything but my Fuego shoes.

March 16, 2026
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Reply from Fuego

Hi Teresa,

We’re thrilled to hear you trust Fuego shoes for all your dancing and that your return experience was smooth. We look forward to keeping your feet happy on the dance floor!

— The Fuego Team

Rated 4 out of 5 stars

I bought the Fuego shoes as practice…

I bought the Fuego shoes as practice shoes for ballroom. They are comfortable and give support, but if I'm not careful, the rubber sole gets stuck on the floor.

March 16, 2026
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Reply from Fuego

Hi R,

Thank you for sharing your experience. We’re glad to hear the shoes feel comfortable and supportive for your ballroom practice.

Our outsole is designed with a specialized compound and pivot points to balance grip and glide across different surfaces, but different floor types can affect how it feels.

If you need any help getting the most out of your shoes, feel free to reach out to our team at any time. Wishing you more controlled and enjoyable movement every time you dance!

— The Fuego Team

Rated 5 out of 5 stars

True to size did not work for me but in…

True to size did not work for me but in Fuegos defense I am an 8 1/2-9, and told to wear a 9. They don’t fit! My heel slid in and out with my right foot

I exchanged and had my 8 1/2’s within a week.

One thing I could say tho, I’m surprised that for the money spent on these there is not a slit in the tongue to put the laces through in order to hold the tongue in place…!
We’re dancing in these and spinning and the tongue continuously slides to the side

If that was fixed these would be perfect!

March 9, 2026
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Reply from Fuego

Hi Deeann,

We’re glad your exchange went smoothly. We appreciate your suggestion about the tongue design, we’ll share it with our team for future improvements. Thank you for choosing Fuego and for sharing your experience!

— The Fuego Team

Rated 4 out of 5 stars

Solid shoe

I kinda feel like I’m wearing bowling shoes; They are a little clunky and wide at the toe. They are beautiful and I’m sure I’ll break them in soon but the first dance with them was definitely not my best.

March 16, 2026
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Reply from Fuego

Hi K,

Thanks for sharing your experience. We understand that the first wear can feel different, especially if you’re adjusting to a new pair. Many dancers find the fit becomes more natural after a short break-in period

Let us know if you need further help with this pair. Wishing you smoother and more comfortable dances ahead!

— The Fuego Team

Rated 1 out of 5 stars

it's been 3 weeks and I haven't got my…

it's been 3 weeks and I haven't got my package

March 16, 2026
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Reply from Fuego

Hi Freddy,

Thank you for your feedback, and we understand how exciting it is to receive your new pair of Fuegos. Based on the tracking history, there was an unexpected issue on the carrier’s end shortly after the package was handed over, which caused the delay. While we always aim for timely delivery, shipping timelines are ultimately managed by the carrier and can sometimes fall outside expected windows.

We can confirm your order was delivered on March 31, 2026. If you need any further assistance, please don’t hesitate to reach out. We appreciate your patience and hope you enjoy your Fuegos.

— The Fuego Team

Rated 5 out of 5 stars

nice dance shoes

the shoe fits. I wear it.

March 9, 2026
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Reply from Fuego

Hi Elmer!

We’re so glad your Fuegos fit well. Enjoy every spin and step in your Fuegos!

— The Fuego Team

Rated 5 out of 5 stars

Derek Hough shoes

The delivery time was slow. It took well over a week and a half to receive the shoes. The Derek Hough shoes are not very good. I am really disappointed in them. They do not fit like multiple previous purchases of shoes that I have bought from Fuego. However, Fuego customer service did follow up with me and I greatly appreciated their efforts to correct the situation.

March 7, 2026
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Reply from Fuego

Hi Roy,

We understand how exciting it could be waiting for your new pair of Fuegos to arrive. For international orders, delivery can take a bit longer as shipments go through customs, which can extend beyond the standard timeframe. We appreciate your patience during the shipping process.

We also understand your concern about the fit. While our shoes are true to size, different styles can feel slightly different depending on design and materials. We’ve reached out to offer support and help find the best solution for you. We appreciate the opportunity to make this right and hope to get you back to dancing comfortably soon.

— The Fuego Team

Rated 5 out of 5 stars

I love having dark purple dance shoes…

I was so glad when they launched dark purple because I said I would get Fuego's when they turn dark purple. I changed the laces to a lavender lace so there's contrast. they're very squishy and I danced 3 hours and then they felt great. it's my first time getting real dance shoes- so far so good.

March 16, 2026
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Reply from Fuego

Hi Anne,

Thank you for sharing this! We’re so glad the Purple Low-top was worth the wait and that you’ve made them your own with the lace swap. It’s also great to hear they stayed comfortable through your first long session with dance shoes. Wishing you many more hours of dancing ahead!

— The Fuego Team

Rated 4 out of 5 stars

I love my new dance shoes

I love my new dance shoes! I gave a 4/5 because there is a “break in” period, so be prepared for spending some time wearing the shoes before you can really dance in them. The full leather shoe is also hot, so if that’s a problem for you, you might want to choose something more breathable.

March 9, 2026
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Reply from Fuego

Hi Donna,

While many dancers find our sneakers ready for the floor right away, we appreciate you highlighting that a short adjustment period helped you get fully comfortable. We also hear you on the breathability. Our vegan leather styles feature above-the-sole ventilation to help keep feet cool, but we also encourage exploring our other styles made with different materials to find the most comfortable option for your needs.

We appreciate your feedback and hope you continue to enjoy your Fuegos!

— The Fuego Team

Rated 2 out of 5 stars

Too complicated to return

Too complicated to return. You can make it a lot easier. If you need a model check out the way Amazon does it.

March 9, 2026
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Reply from Fuego

Hi John,

We appreciate you taking the time to share this, and we’re sorry the process felt more complicated than it should be. Our goal is to offer a straightforward return and exchange experience, and many customers are able to complete it with ease. Our team have reached out to further assist with your concern. Kindly check your inbox and get back to us at your convenience.

— The Fuego Team

Rated 5 out of 5 stars

Good shoes

Good shoes, good quality, I have ordered more than 3 times here and I love it!

February 24, 2026
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Reply from Fuego

Hi Cecilie!

We’re thrilled to hear you keep coming back and love your Fuego shoes. Thank you for your continued support!

— The Fuego Team

Rated 5 out of 5 stars

Easy

Easy. Quick shipping. Great product.

March 8, 2026
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Reply from Fuego

Hi Alisha!

Thanks for sharing your experience and for choosing Fuego to be part of your dance journey!

— The Fuego Team

Rated 5 out of 5 stars

Who Needs Boots?

As a line dancer, I’m obsessed with my Fuegos! They make turns so smooth and controlled, and I feel way more confident on the floor. They’re lightweight, supportive, and don’t stick like regular shoes. Total must-have for anyone who dances regularly! The soles are amazing for turns and spins, especially on different floor types, and I’ve noticed way less strain on my knees compared to regular sneakers and even boots. Plus, they’re super stylish, so I don’t feel like I’m sacrificing looks for function. If you dance frequently or even just socially, Fuegos are 100% worth the investment!

March 8, 2026
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Reply from Fuego

Hi Amanda!

Thank you for sharing your experience! It’s wonderful to hear how much of a difference they’re making on the dance floor. We’re glad they’re delivering the control, comfort, and versatility you need across different surfaces while keeping you feeling confident and supported. Enjoy every step in your Fuegos!

— The Fuego Team

Rated 5 out of 5 stars

Less friction

Great shoes! Less friction in spins!

March 5, 2026
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Reply from Fuego

Hi Benjamin!

We appreciate you sharing this! Wishing you more effortless movement and great dances in your new pair!

— The Fuego Team

Rated 5 out of 5 stars

Excellent fit

Excellent fit, lightweight feel, supportive for a novice dancer

March 8, 2026
Fuego logo

Reply from Fuego

Hi Jen!

We’re glad the shoes are comfortable and supportive as you start your dance journey. Enjoy rocking your Fuegos!

— The Fuego Team

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