Fuel Doctor Reviews 

341
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, professional, and knowledgeable when handling stressful misfuelling incidents. The technicians arrive remarkably fast, working tirelessly to drain tanks and get vehicles safely back on the road in minimal time. Some people were satisfied with the great value, transparent pricing, and wonderful communication provided throughout the entire assistance process. Consumers consistently highlight how valuable this support is, successfully saving motorists from expensive dealership repair bills and overwhelming anxiety. Reviewers note that the clear explanations given at every step provide absolute assurance and confidence in the expert service.

What people talk about most

Staff

People report positive experiences with staff, highlighting that technicians are friendly, professional, and... See more

Service

Reviewers highlight positive aspects of service, praising the fast response times and expert technicians who... See more

Price

Clients share satisfaction on price, noting it was very reasonable and well-priced. Consumers appreciate that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called out the Fuel Doctor on Sunday 20th September after wrongly fuelling my Motorbike,the technician that arrived for me was Joe Worths,he arrived at 8.30 pm&worked tirelessly on my bike until1am,... See more

Rated 5 out of 5 stars

After misfueling in Anniesland, Glasgow, one phone call to Fuel Doctor started the process to resolve the problem. Jim (Glasgow area) arrived at the time expected and reassured me he could drain the t... See more

Rated 5 out of 5 stars

Huge thanks to Jim for coming to my aid so quickly after I inadvertently put petrol into my diesel Mitsubishi outlander . Jim arrived and got to work on my car and had it up and running in no time... See more

Rated 5 out of 5 stars

The partner accidentally put the wrong fuel in my car whilst we were on holiday, but Clive at the fuel doctor( Buckfastleigh) turned a stressful situation into one thar he easily resolved for us. He w... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Put the wrong fuel in your car? Petrol in diesel or diesel in petrol we provide a 24 hour mobile fuel drain call 0333 444 9000 1 hour call out, all major cards taken


Contact info

4.8

Excellent

TrustScore 5 out of 5

341 reviews

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No recent history of asking for reviews

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4.8

All reviews

(341)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Hero

Rang and spoke to the office who were so lovely and helpful. Andy arrived within around 30 minutes, was brilliant, knew exactly what to do, was methodical, got us back on the road in no time #hero Enjoyed the lesson on fuel and what happens to the drained fuel. Mistakes happen but when people like that are on hand it makes a stressful situation certainly more bearable even in the rain! Thanks to the Fuel Doctor team!

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Gary a trusty skilled professional and nice person

Gary phoned earlier to inform of ETA he was very punctual, it took 1/2 hrs to complete the job, very professional,efficient, explaining the work in progress and fixing the issue he was polite and friendly I was very happy and being reassured of the work he did, very satisfied Thanks Gary thumb up From Mario

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

First class service from James - Thanks

I was totally happy with my experience with James in Yorkshire. He arrived on time in an immaculately clean van and uniform. He was extremely pleasant, professional and competent and resolved my unfortunate issues without fuss or any damage to my vehicle. James was a great ambassador for his employer too. Overall a first class experience in very challenging circumstances for me and at a very competitive price too.

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

Destroyed my Catalytic Converter

Well, the operative turned up 3 hours late smelling strong of weed.
But he was sure handed and confident, so I watched him work for half and hour of draining my car of the diesel i'd put in it.
However we couldn't get it to start and neither could the RAC the next day.
Upon taking the Car, (toyota aygo) to the garage, they told me it still had diesel in it and that the Catalytic converter had been shattered.
Cost to me, £1800. When i rang fuel doctor and asked for some compensation, they had a clown ring me and deny any responsibility.

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company.

Lovely technician turned up after 3 hours. But only did half the job. Just sucked out the fuel from the inlet, didn’t flush entire system.
Assured me engine will start, it didn’t.
Ignored my phone calls.

Car currently at the garage still not sorted.

June 3, 2024
Rated 5 out of 5 stars

Gary was my knight in shining armour …

Gary was my knight in shining armour ok it was a white van but hey due to my lack of concentration he was quickly on the case and sorted out my dellema without any sarcasm etc for my stupidity I was quickly on my way to work with the correct fuel thank heavens this service is available i would definitely recommend fueldoctoruk.co.uk to any that need them

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Gary from Nuneaton

Gary from Nuneaton
Amazing service and half the price we had been quoted first.
We made the call and Gary was with us with in 30 minutes stressing we wouldn't get the car started again he managed to get it back up and running.
Would highly reccomend to anyone who has issues regarding their fuel thank you Gary.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

The best company for this service

I phoned this company after being quoted over the odds elsewhere and they were so much more affordable. The people on the phone were so helpful and understanding.

The man who came out to remove the petrol was prompt, knowledgeable and got me going with minimal delay and damage to my wallet.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

After thinking my new car was faulty…

After thinking my new car was faulty after it conked out at a junction. A call out to the RAC to be told I've put the wrong fuel in. Jim from Edinburgh came to sort it and I'm glad to say the car it back to running like a dream. I will not make that mistake again. Thanks Jim

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Gary from Nuneaton

Gary from Nuneaton, did a fantastic job at saving my car on the roadside and was extremely friendly, chatty and polite. He was great company to have while I was stuck in Earl Shilton.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

I accidentally put the wrong fuel in my…

I accidentally put the wrong fuel in my car and fuel doctor came to my rescue. A lovely man by the name of Gary came to drain my fuel tank. He was really reassuring and very polite and helpful. Gary fixed my car and had me back on the Road Within 15 minutes maximum. I would definitely recommend

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Jim from Scotland

Jim from Scotland. What a guy. Absolutely amazing helping me when I was stuck in Perth Morrisons, on 27th of April. So lovely and talked me through the whole experience and made me feel so at ease. Jim, you’re an angel in a fuel doctor uniform. Thank you.

April 27, 2024
Unprompted review

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