Fuel Doctor Reviews 

341
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, professional, and knowledgeable when handling stressful misfuelling incidents. The technicians arrive remarkably fast, working tirelessly to drain tanks and get vehicles safely back on the road in minimal time. Some people were satisfied with the great value, transparent pricing, and wonderful communication provided throughout the entire assistance process. Consumers consistently highlight how valuable this support is, successfully saving motorists from expensive dealership repair bills and overwhelming anxiety. Reviewers note that the clear explanations given at every step provide absolute assurance and confidence in the expert service.

What people talk about most

Staff

People report positive experiences with staff, highlighting that technicians are friendly, professional, and... See more

Service

Reviewers highlight positive aspects of service, praising the fast response times and expert technicians who... See more

Price

Clients share satisfaction on price, noting it was very reasonable and well-priced. Consumers appreciate that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called out the Fuel Doctor on Sunday 20th September after wrongly fuelling my Motorbike,the technician that arrived for me was Joe Worths,he arrived at 8.30 pm&worked tirelessly on my bike until1am,... See more

Rated 5 out of 5 stars

After misfueling in Anniesland, Glasgow, one phone call to Fuel Doctor started the process to resolve the problem. Jim (Glasgow area) arrived at the time expected and reassured me he could drain the t... See more

Rated 5 out of 5 stars

Huge thanks to Jim for coming to my aid so quickly after I inadvertently put petrol into my diesel Mitsubishi outlander . Jim arrived and got to work on my car and had it up and running in no time... See more

Rated 5 out of 5 stars

The partner accidentally put the wrong fuel in my car whilst we were on holiday, but Clive at the fuel doctor( Buckfastleigh) turned a stressful situation into one thar he easily resolved for us. He w... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Put the wrong fuel in your car? Petrol in diesel or diesel in petrol we provide a 24 hour mobile fuel drain call 0333 444 9000 1 hour call out, all major cards taken


Contact info

4.8

Excellent

TrustScore 5 out of 5

341 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(341)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, came out quickly within 40 minutes! Got the job done and the car drives like a dream. Thank you to Adrian who was fantastic.

December 22, 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful driving by one of your vans on…

Dreadful driving by one of your vans on southbound M40 yesterday north of Banbury, swerved at high speed into a non existent gap at high speed in front of my car, causing me to take evasive action at 80mph. Total idiot.

December 22, 2024
Unprompted review
Rated 5 out of 5 stars

Serious Blonde Moment

I put nearly a full tank of unleaded into my diesel car without realising.
I called just after 7am 29/12/24.
The switchboard safe were great and assured me that they were to help but would be 1 hour and 30 minutes, no bad I was at a garage with a Costa machine.
Jim Cullen called and said how long he would be, he was really helpful and a godsend to see this morning, if you do do the same would highly recommend as I was about to phone the AA and was told they charge double.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Jim to the Rescue

Jim came out to recuse me in Stirling last night. I put unleaded fuel in my diesel car after a 12 hour shift, had no idea what to do but one call and he told me not to start the car. Said he’d be there in 30 minutes and he was. Sorted the car, was helpful and kind and not judgmental at all. I have his card. Hopefully I’ll never have to use his services again but if I ever do I’ll definitely be calling him and recommending to anyone who finds themselves in a similar unfortunate predicament. Thanks Jim for saving my engine and helping me get home safely.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

I mistakenly filled up my van with fuel instead of diesel.

I had a bad day, so I was carried away and i filled up my van with fuel instead of diesel.
I called Fuel Doctor for help and I was contacted by Jim for resolution.
Jim is such a friendly person with a word of encouragement assuring me that the van will work even with opening any fuel line.
Thanks for you help Jim, I do appreciate.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

My wife put petrol in her diesel Nissan…

My wife put petrol in her diesel Nissan Juke and we were left without our family car on the road.
Luckily the RAC sent Fuel Doctor and Mike Martin (South Birmingham Tec.) came to our rescue.
He was polite, professional and kept us informed throughout the process. Great guy, great firm.
Thank you Fuel Doctor.

November 24, 2024
Unprompted review
Rated 5 out of 5 stars

Had to call the fuel doctor yesterday

Had to call the fuel doctor yesterday, Adrian (Norwich) arrived , he was professional , polite & explained every step. He could not have done anymore. I also had a follow up call from them , most impressed with the service I received, would certainly recommend the fuel doctor

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Adrian - Top lad.

Adrian , the tech from Crawley was superb. He called me within 20 mins of me calling the helpline , gave me an ETA and kept me updated , as he was some way away when tasked. He drained the tank , refilled with the correct fuel and had me running again within 2 hours of me making the call. I cannot fault him or the service. It made a stressful experience a lot more bearable. Price was good - £180 all in , including fresh fuel to get me going. About £100 cheaper than the AA ! Many thanks

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Adrian Norwich

I filled my diesel Megane coupe with unleaded petrol. Called Fuel Doctor (Norwich). The technician Adrian was extremely professional and knowledgeable. Thanks Adrian you did a fantastic job getting my car roadworthy. David Norwich

November 10, 2024
Unprompted review
Rated 5 out of 5 stars

Jim Cullen is an absolute legend

Jim Cullen is an absolute legend. He arrived in Edinburgh within an hour of our call, bringing such professionalism and reassurance. My partner was really flustered, but Jim’s calm demeanor made all the difference. He quickly resolved our issue—removing diesel from our petrol car that had broken down on the roadside—with zero fuss. If you see this, Jim, thank you again! You truly saved us a lot of stress. Genuinely a great guy who knows his stuff!

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

I managed to make the mistake of…

I managed to make the mistake of putting 15 quid of high octane fuel in my diesel mercedes citan. It's fair to say this was very stressful. After being recommended by a local garage I called fuel doctor and had the pleasure of meeting Jim C. He came first thing in the morning and cleaned out the engine removing all the petrol which I mistakenly added. He got the van running in no time at all and can't thank him enough. Would highly recommend Jim
Cheers

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Gary from nuneaton responded to me very…

Gary from nuneaton responded to me very foolishly putting diesel in a petrol car, he was very friendly and knowledgeable. He informed me of the process whilst he was doing his work and put me straight at ease. Gary is a credit to your company! Very efficient and did the job superbly. I hope never to have to use the service again lol but would 100% go with fuel doctor again worst case scenario.

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

I foolishly put diesel in my petrol…

I foolishly put diesel in my petrol car. Yesterday I phoned Fuel Doctor at 5.30pm. Within 10 minutes of that call Jim Cullen telephoned to arrange to do the necessary to correct my mistake. My car was in a garage that closed at 6pm so he arranged to deal with it this morning.
Jim phoned me at 11am the following morning to advise job done. I am very relieved and happy my error was corrected so quickly and efficiently. I would recommend him to anyone who makes a fuel error.

October 17, 2024
Unprompted review
Rated 1 out of 5 stars

Awful service!! Job not completed

Had a so called technician show up I believe was drunk! Strong smell of alcohol. He tried to drain my vehicle after showing up 2 hours late he proceeded to drain and flush the adblue out of my vehicle. He couldn’t get it started so I phoned the rac which came out promptly and told me adblue was still in the system so I’m back to square one! After reading that it can not be sorted after 3 days my vehicle is now in main dealer costing me thousands please don’t use this company!!!!!

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt, friendly service

Had a great experience after a costly mistake.
Jason came from Bristol well within the time estimated and was so friendly and knowledgeable.
Promptly fixed the problem and definitely went over and above.
Greatly recommend.

October 13, 2024
Unprompted review

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