Fuelq Reviews 22

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Amazing customer service best I have ever experienced instantly through to a human who actually cares and wants to help. Fuel card is amazing couldn’t recommend getting one more

Rated 5 out of 5 stars

Brilliant company to deal with. British customer service which is second to none, any teething issues i have had FQ have sorted them over the phone in matter of minutes. One of only a few compa... See more

Company replied

Rated 2 out of 5 stars

Signed up beginning of December, direct debit came out 12th, card dispatched 14th!!!. Now 1st Jan and still no card yet and out of pocket. If arrives next week will hopefully see the card is useful

Rated 5 out of 5 stars

Fantastic service from BBS and Joe in particular! With the cost of living and fuel being so expensive I’m delighted that I’m looking at saving c.30p per litre on diesel thanks to BBS. They hav... See more

Company replied


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service from Joe at BBS fuels

I spoke with Joe from BBS fuels he is very friendly and easy to talk too. We discussed my weekly / monthly fuel consumption and then he informed me of what each card offered and which one he recommended, this allowed me to make a clear and informed decision. I have now been using the card for almost 1 month and can already see a clear saving, since the initial application Joe has contacted me to make sure I'm happy with my choice and that I understand how all the apps work.

Over all im very impressed with the level of friendly professional service and continued support I would recommend to everyone to give BBS fuels and Joe a call if you cover a lot of miles.

April 19, 2023
Unprompted review
Fuelq logo

Reply from Fuelq

Thank you for the lovely feedback, we will pass on your kind words to Joe. Enjoy your savings!

Rated 5 out of 5 stars

Fantastic service from BBS and Joe in particular!

Fantastic service from BBS and Joe in particular!
With the cost of living and fuel being so expensive I’m delighted that I’m looking at saving c.30p per litre on diesel thanks to BBS.

They have an extensive network of fuel options to cater for the likes of Shell etc.

Joe was really easy to deal with and always came back to me quickly.

It goes without saying I’ve recommended to family & friends.

April 19, 2023
Unprompted review
Fuelq logo

Reply from Fuelq

Thank you for your kind review! We will also pass across your kind comments to Joe.
We are on a mission to save everybody money on their Diesel and glad we could help you!

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