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Fujidirekte Reviews 41

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TrustScore 2.5 out of 5

2.5

Photo Printing Service
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Company details

  1. Photo Printing Service

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2.5

Poor

TrustScore 2.5 out of 5

41 reviews

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Rated 1 out of 5 stars

I am so so disappointed at fujifilm denmark

I am so so disappointed at poor customer service of fujifilm with horrible, awful support!!!!!! 

First I call after 2days of not hearing from them after registrationof order, they say it will be shipped any moment. The day after I did not get any update I sent an email. Got no answer, I call they don't pick up. I called again they say there is a problem with discount code, which is not my problem the website has to handle it!! And they are fully responsible to let me know if there is a problem! The customer service told me that I'll hear by end of working hour yesterday, I did not recive any answer!!!! Also they still didn't send me the order.

They are so rude and act like it is my problem not that they messed up!!!!

I have canceled my order.
So bad. I'm not even sure I'll get my money back.

August 8, 2025
Unprompted review
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