Full Body Australia Reviews 129

TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

CALM DOWN PEOPLE! we are in the middle of a pandemic... everything has been affected and or slowed down, including mail... Yes, i too, waited almost 3 weeks and sent a couple of emails asking POLIT... See more

Rated 5 out of 5 stars

I've had a lot of hormonal issues since going off the pill, after two decades, and as a result my oil glands went into overdrive. This product has helped clear my congested pores to maintain breakouts... See more

Rated 1 out of 5 stars

I purchased an a IPL hair removal item from this company 6 months ago. Within 6 or so uses the product failed. They replaced it with a another that didn’t work, I sent several emails to the company ad... See more

Rated 3 out of 5 stars

I placed an order approximately a month ago with fullbody for the first time. I received a confirmation after the order was placed, though still didn't receive a tracking number one week later. After... See more

Company details

  1. Beauty Supply Store

Information provided by various external sources

Welcome to Full Body Australia! At Full Body Australia we purpose to offer our customers with the maximum quality of products while delivering the best customer experience. Because we know it all starts with you. Our mission is to enhance your confidence - confidence in your skin & in yourself. Our products will supply you with simple to use, professional skincare. Give your skin the professional touch for a bright look and see the difference! The customer experience is our major priority, hence we hope you will enjoy your Full Body Australia products as well as we take pleasure in making them available to you. Full Body Australia primarily focuses on women's beauty and body care products, mainly include skin care products, makeup tools, hair care products and body care products. Our products are for every part of your body and help you find what works. Facing and sensing your best is a journey with many destinations. We are not only products seller, but also we mind people, the planet and the process of growth. We look for the best ways to match up your outward appearance to your inner beauty. We provide the most successful and fancy beauty products for you, we adhere the concept that "everyone can enjoy fully elegance.” To view our renge, go to: https://www.fullbody.com.au


Contact info

2.7

Poor

TrustScore 2.5 out of 5

129 reviews

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Rated 1 out of 5 stars

Scam or not??

I want to buy a couple of the products from here, mainly the EMS back device....im reading so much on diffsrent websites about this website being a scam?? Im too scared to buy but all the websites im trying to find this EMD device say the websites are a scam but some people habe left reviews saying theyve received their item...im really conflicted :/

July 21, 2020
Unprompted review
Full Body Australia logo

Reply from Full Body Australia

Hi Alice,

Hope you are well. We are not spam. We are just doing our best in Covid-19.

Coronavirus impacts to delivery services.
We’re experiencing delivery delays at the moment, due to limited flights, social distancing requirements, and increased parcel volumes.

If you have any further questions, please do not hesitate to contact us.

Kind regards,
The Full Body Team

Rated 4 out of 5 stars

Update from previous post

Update from previous post: the company doesn't send update on shipment so you're confused whether they're a scam. They don't answer emails. After 3 weeks my led mask arrived, beautifully wrap in a box. They delivered and is not a scam. They are just not good at customer service.

July 15, 2020
Unprompted review
Rated 1 out of 5 stars

DISGRACEFUL

My daughter bought from this site and accidentally put one letter wrong on her email. I emailed them immediately to make them aware. No response to my now 5 emails. She can’t get a tracking number Or confirmation and is very upset. I understand the wait factor amidst the current crisis but surely a reply wouldn’t kill them Shame on this company.

July 9, 2020
Unprompted review
Rated 1 out of 5 stars

Received my back brace way to small…

Received my back brace way to small they don’t answer there phone so there service is very poor and I sent it back with no refund will not use them again. Even one star is to high.

June 30, 2020
Unprompted review
Rated 3 out of 5 stars

CALM DOWN PEOPLE

CALM DOWN PEOPLE! we are in the middle of a pandemic... everything has been affected and or slowed down, including mail...
Yes, i too, waited almost 3 weeks and sent a couple of emails asking POLITELY for an update, without a response, but i imagine much of the distribution is automated.
I waited patiently and the goods arrived as promised.
My suggestion to others is to maybe give them a little nudge, but go easy on labelling companies as scammers. You wouldn't like your reputation and hard work rubbished by demanding little buggers!

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

Stay away!

Only shipped after I emailed them 1 week after payment confirmation. (never replied to my email)
Website states it will ship within 48 hours. Very disappointed and hoping it actually arrives.

June 22, 2020
Unprompted review
Rated 1 out of 5 stars

Shittest shop in the world

Shop needs shutting down the thieves are all a SCAM!!!!

Gave correct address for item to be delivered to and they have sent it to some unknown address
I Have proof from my order confirmation with the right address also to show ...

PISSED OF MOSTLY AT THE FACT THAT THEY HAVE VERY POOR COMMUNICATION SKILLS
WHY IS IT SO HARD TO RESPOND TO PEOPLES EMAILS IN REGARDS TO ITEMS NOT BEING RECIEVED OH THATS RIGHT BECAUSE YOUR A SCAMMING SITE NOT A SHOP!!!!!

June 19, 2020
Unprompted review
Full Body Australia logo

Reply from Full Body Australia

Hi Dear Customer,

Hope you are well. We are not spam. We are just doing our best in Covid-19.

Coronavirus impacts to delivery services.
We’re experiencing delivery delays at the moment, due to limited flights, social distancing requirements, and increased parcel volumes.

If you have any further questions, please do not hesitate to contact us.

Kind regards,
The Full Body Team

Rated 1 out of 5 stars

SCAM - DO NOT SHOP HERE!

SCAM! Only giving 1 star as it wouldn't let me give none.
Paid for my item, confirmation email received that same day. Three weeks later and no further contact, this company have ignored all my subsequent emails.
I've submitted a complaint through PayPal which I will escalate to a claim within the next week. Hopefully I can get a refund as there is nothing more frustrating than a thief taking your hard-earned money.
I am normally very diligent before making online purchases, this company caught me on a quick impulse buy - a mistake I will not be making again anytime soon!

June 18, 2020
Unprompted review
Rated 1 out of 5 stars

Purchased an item

Purchased an item, I got a confirmation email saying they had taken my money and nothing since , I have sent many emails and messaged them on Facebook and no response, they have my money and my item. I wish I had checked the reviews first . This company is a SCAM!... THIEVES!
Do not buy from this awful company. So many of us are out of pocket !

June 17, 2020
Unprompted review
Rated 1 out of 5 stars

My experience

My experience ? Horrible! This is warning for all of you. This site is a scam. I paid for the product I purchased and received a confirmation order and still haven’t received a tracking code from them. It has been a week now.

This company sounds very dodgy and please never buy anything from this company. Warnings ! Warnings! Warnings ! I sent them email multiple times but they never even respond to my email. I demand my money back but they ignored my emails!

Scam! Scam! Scam

June 16, 2020
Unprompted review
Full Body Australia logo

Reply from Full Body Australia

Hi Elizabeth,

Hope you are well. One of or customer service team members has contacted you via email regarding your order.

Please note that it might take some time for us to get back to our customer with a human response.

Your satisfaction matters the most for us.

Please, if there is anything we can help you with, please do not hesitate to contact us.

The Full Body Team

Rated 1 out of 5 stars

This company is a scam

This company is a scam - I purchased a product over 2 months ago now. I have followed them up multiple times without anyway response.

STAY AWAY

June 16, 2020
Unprompted review
Full Body Australia logo

Reply from Full Body Australia

Hi Garry,

I hope you are well. It seems your order has been delivered recently. Unfortunately, we were experiencing delivery delays due to limited flights, social distancing requirements, and increased parcel volumes.

We are incredibly sorry for any inconvenience caused; we are always here to provide you the best service as much as possible.

If there is anything we can help you with, please do not hesitate to contact us.
I hope you are happy with your product. Hope to hear from you soon.

The Full Body Team

Rated 1 out of 5 stars

This place is horrible

This place is horrible. i purchased something almost 3 weeks ago now.
i received my confirmation and paid, however still no tracking and emails go unread. i do a lot of online shopping this is by far the worst online store.

June 12, 2020
Unprompted review
Rated 1 out of 5 stars

Do not recommend!

Do not recommend!! Over a month waiting for a product and have not received anything! I have sent multiple emails with no response. I have them sent an email through messenger with a response saying that I should email them. I would if it would work!!! They then say that it will take a few days for a response!! I have no response. I was an idiot who just paid with their bank details and not with PayPal or anything! I will probably never see that money again. DO NOT SHOP HERE!

June 9, 2020
Unprompted review
Rated 3 out of 5 stars

After l purcased some items from this…

After l purcased some items from this side l received an confirmation email but nothing else.
It is the first time l am shopping from this side and got really worried after l read some bad reviews that this side is Spam .l spend $247.05 .
Then After 1 week l received my tracking code and after 3 days l received my order.
We got to have pations l guess during this pandemic time.Its not a SPAM.
Thank you

June 3, 2020
Unprompted review
Rated 3 out of 5 stars

I placed an order approximately a month…

I placed an order approximately a month ago with fullbody for the first time. I received a confirmation after the order was placed, though still didn't receive a tracking number one week later. After reading the reviews I got worried and sent them an email. I got sent a tracking number one week later. Today i got my parcel delivered! So relieved. So far so good. There is no communication from this company but I got my Rf & EMS facial device and thats all that matters. Patience is needed but during this pandemic I'm okay waiting a month.

May 27, 2020
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery and reliable shipping! Especially I am very grateful to you for product reliability and instant communication. Thank you so much for your all of supports! Everyone can comfortably benefit from this website.

May 27, 2020
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! Paid and never get my product! No response to any email! No phone number to be contact. Take my money and gone!

May 27, 2020
Unprompted review
Rated 1 out of 5 stars

Full body.com.au.worst company ever

Full body.com.au. would have to be the worst experience ever. Zero customer support, NO response to emails, have sent 7 in total ?? & no ph number for contact, very convenient for them, can just ignore everyone’s emails. Been waiting over 2mths for my item. They have purely stolen my money, now ignoring me totally. I have started a legal process they will not get away with this & have put in a complaint with Afterpay this will be investigated

May 26, 2020
Unprompted review

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