Full Circle Funerals - Altrincham Reviews 35

TrustScore 5 out of 5

4.8

23 Ashley Road, Altrincham, WA14 2DP Manchester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

During one of the most awful times of our lives we were given full circle and Jeremy’s name to help us. I am so happy we were. He made the whole process so much easier from start to finish. When you j... See more

Rated 5 out of 5 stars

An intimidating prospect to arrange my lovely Mum’s funeral, we really wanted to celebrate the memories rather than mourn the passing. I felt I had gravitated towards Jez and Sara at Full Circle... See more

Company replied

Rated 5 out of 5 stars

My family selected Full Circle Funerals after meeting Jez in the premises in Altrincham. Throughout all our dealings with Jez and Sara, we've been impressed with how professional and thoughtful they w... See more

Rated 5 out of 5 stars

We as a family were so lucky to find Jeremy and Sara. How they helped us with the death of our wonderful mum and wife was just perfect. They were there from day 1 anytime and made the whole traumati... See more


Company details

  1. Funeral Director
  2. Funeral Home

Written by the company

A small group of independent Funeral Directors who offer choice and flexibility and will always be transparent about price. Funerals, your way.


Contact info

  • 23 Ashley Road, Altrincham, WA14 2DP, Manchester, United Kingdom

  • 0161 928 6080

4.8

Excellent

TrustScore 5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

During one of the most awful times of our lives we were given full circle and Jeremy’s name to help us. I am so happy we were. He made the whole process so much easier from start to finish. When you just don’t know what to do at such a terrible time it was comforting to know that Jeremy was there to advise and take care of everything. He was always on the end of the phone or an email to guide us and make sure that everything went just as we wanted it. He organised everything needed even doing a drive past Altrincham Football club for us before the funeral, which was my dad‘s last wish. I really couldn’t recommend Jeremy and his company enough.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Just Perfect

We as a family were so lucky to find Jeremy and Sara. How they helped us with the death of our wonderful mum and wife was just perfect. They were there from day 1 anytime and made the whole traumatic time so peaceful and calm. They way they looked after mum too was such a comfort to us all. They worked with us with the most beautiful service at St Vincent's Church and afterwards to. Thank you so much Jeremy & Sara, your kindness, empathy and help will never be forgotten. Hugh, Kate, Sarah & Anna in memory of Carmel Williams.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Huge thank you to Jeremy and all the team

We are so pleased we found Jeremy and Sara at Full Circle Altrincham.

From the moment we first contacted Jeremy on the day Mum died and throughout our time working together, we really appreciated his thoughtfulness and reassuring, steadfast support. Though we chiefly dealt with Jeremy, it was clear that he and Sara truly care about what they do and the families they support. They took great care of Mum.

Jeremy sensitively guided us through all the potential options available and had great local knowledge. His help enabled us to create the funeral and celebration of her life that we wanted. Jeremy went above and beyond to ensure we could create a day that was wholly tailored to Mum, while ensuring we fulfilled all the practicalities.

We were very much struck by the fact that when we spoke with all of the other parties involved with the funeral process, they clearly had a great deal of respect and trust for Jeremy and the Full Circle team. From experience we can say that it is well deserved.

On the day of the funeral itself, Jeremy and all of the team took such good care of us that we were able just to focus on saying our goodbyes and celebrating Mum’s life with family and friends. Such a blessing.

A huge thanks to Jeremy and all of the team. It meant so much to have that dependable support during the difficult period of losing a loved one.

We cannot recommend Jeremy, Sara and team highly enough.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

As a family we can’t thank full circle…

As a family we can’t thank full circle enough for their care and attention for my mums funeral. They took the pressure off us with their professionalism and attention to detail . I would highly recommend them to any one . Thank you so much you were amazing.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect, the ideal tribute

The calmness, understanding, patience, adaptability and support we received from Full Circle (Altrincham branch) from our first meeting was faultless, and I love that their premises feels bright, calm and not funereal. It made me feel more relaxed, soothed and less like crying. Mum’s funeral on the 31st January 2025 was truly wonderful— perfect, the ideal tribute to our Mum. We’ve received so many compliments. Bizarrely, I wish I could do the day again. It felt so cathartic to focus on Mum and all the joy she brought into our lives, as well as to be with family and hear stories from them and so many of her friends. I never dreamed I’d feel like this, so thank you to Jeremy, Sara and the Full Circle Team. We’d 100% recommend your services.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

We made the right choice

When we were going through the worst time of our lives Jeremy gave us the reassurance that we were in safe hands. He was really understanding and explained everything to us. He went above and beyond.

November 11, 2024
Full Circle Funerals - Altrincham logo

Reply from Full Circle Funerals - Altrincham

Thank you Tracy for taking the time to write a review of our support. It means a lot to hear you felt in safe hands at such a difficult time, and felt we gave you the time and space to make decisions and build a funeral that was right for you. Thank you, and we are here anytime you may need any further form of support, Jeremy and Sara.

Rated 5 out of 5 stars

Full Circle made a tricky time all the…

Full Circle made a tricky time all the more bearable, due to their bespoke, sensitive, transparent practices. From the first conversation I knew we could trust them to look after our mum Sue, and they offered lots of helpful additional support, and really thought outside the box in terms of the funeral we wanted. I wouldn’t hesitate to recommend them. We were in Liverpool, so not at all local to them, but we knew we wanted a modern, ethical, trustworthy funeral directors, and they went above & beyond.

October 29, 2024
Rated 5 out of 5 stars

Senstive, responsive and modern

Jeremy and Sara were perfect from our first meeting to the bereavement support they advised on after our mother's funeral. Sensitive and respectful throughout, we really appreciated the suggestions they made regarding arrangements and they were attentive to all our requests. They were very responsive on any query we had. Full Circle Altrincham's support felt more holistic than I have previously experienced, with a modern approach. This is reflected in the atmosphere of their location in Altrincham where the decor is modern, calming and welcoming.

May 22, 2024
Full Circle Funerals - Altrincham logo

Reply from Full Circle Funerals - Altrincham

Thank you SA for such a lovely review. We’re so glad to read that our support was helpful and you felt it was delivered in a sensitive and respectful way. Its so important to us that we’re also responsive and there for you when you need us, making a challenging time easier. It was our privilege to support you and all the family. Thank you for choosing us to fulfil such a very important role, helping to arrange your mother’s funeral. Jeremy and Sara.

Rated 5 out of 5 stars

Full Circle Funerals - Altrincham

From the first initial meeting to the day of the funeral, Jez and Sara, listened and offered help, in the most compassionate and kind way.

May 16, 2024
Full Circle Funerals - Altrincham logo

Reply from Full Circle Funerals - Altrincham

Thank you Alison for your very kind words. We’re really pleased we were able to support you in a way that you found to be helpful and compassionate. It means a lot to us to receive your lovely feedback. Thank you for taking the time to write and submit it. Sara & Jez x

Rated 5 out of 5 stars

A very special place, pure kindness.

A very special place. Their kindness throughout is genuine. From the first phone call to way beyond what is required, they are there for you. Everything is dealt with professionally and sincerely. Nothing is too much trouble. Their guidance is invaluable at such a difficult time. Our family are all so very grateful, thank you

May 28, 2024
Full Circle Funerals - Altrincham logo

Reply from Full Circle Funerals - Altrincham

Adele, we’re really touched by your lovely feedback. We’re so glad you feel we’ve supported you in a special and invaluable way. Thank you for taking the time to write and let other families know how you found our support. Sara and Jez x

Rated 5 out of 5 stars

Absolutely superb from start to finish

Absolutely superb from start to finish. Very understanding of the grief process and how to prepare for a funeral. I have no hesitation in recommending FCF Altrincham to anyone

April 15, 2024
Full Circle Funerals - Altrincham logo

Reply from Full Circle Funerals - Altrincham

Thank you Jo, Jackie and Andrew for taking the time to write a review so other families can read about your experience. It was our honour to support you all and help to guide you through the arranging process. We’re here any time if you need us in terms of bereavement signposting or simply for a chat. Sara & Jez x

Rated 5 out of 5 stars

Wonderful service at a very sad and difficult time

Jez and Sara were wonderful at every step of the way, making the whole process around our mother's funeral remarkably stress-free despite it being potentially one of life's most stressful and sad events. They took care of everything and ensured it all ran smoothly, and I was quickly able to trust them completely. Their responsiveness was particularly impressive and helpful. Every query was answered immediately. Nothing seemed to be too much trouble. The supporting providers they suggested, like flower arrangement, choice of crematorium, celebrant, etc, were all an excellent complement to our vision for the funeral service. Thanks to their care and professionalism it was as perfect as we could have imagined. The whole family will be always grateful for their part in giving mum the send off she deserved.

March 28, 2024
Unprompted review
Full Circle Funerals - Altrincham logo

Reply from Full Circle Funerals - Altrincham

Thank you Linda and we really appreciate your review and the fact you’ve posted it on a number of platforms. It really helps other individuals and families understand which funeral director is best placed to support them and gives them an idea of the support that we offer. You are very kind in taking the time to do this. It was our honour to be able to help and make things a little easier for you in planning your Mum’s funeral. We’re here any time now or in the future if you’d like any further support in terms of bereavement signposting or simply to pop in for a cup of tea. Jez & Sara x

Rated 5 out of 5 stars

Competent and efficient.

There was a limited time window in which to arrange the funeral. Despite the challenges, Jez comfortably and professionally organised everything to our total satisfaction.

January 3, 2024
Full Circle Funerals - Altrincham logo

Reply from Full Circle Funerals - Altrincham

Thank you Peter for writing a review, we really appreciate you taking the time to do this. We’re really pleased to read how satisfied you were with our support and the fact we were able to arrange the funeral within the timeframe that was right for you. If there is anything we can do to support you further by way of bereavement signposting, please just ask, we are here anytime. Jez.

Rated 5 out of 5 stars

The Sherwood family

My family were supported by the Altrincham branch and I must the couple duo did a marvelous job. Their venue is beautifully presented calming and tranquil for families to attend to see their loved ones. The Altrincham branch assisted in searching venues for the wake, names of local professional services were also searched out by the Altrincham branch. I would highly recommend the Altrincham branch.

They are a lovely couple, compassionate, caring, supportive and very professional

January 22, 2024
Full Circle Funerals - Altrincham logo

Reply from Full Circle Funerals - Altrincham

Thank you to you all for leaving this lovely review, for your kind words and taking the time to write it, we really appreciate it. We’re glad we were able to support you in a way that you found to be compassionate, caring and professional and you found our service to be a calm and tranquil space. It was our honour to be able to support you and if there is anything more we can do in terms of bereavement signposting, please don’t hesitate to contact us now or at any point in the future, Sara & Jez.

Rated 5 out of 5 stars

Lovely local company

A lovely local company who were professional and kind throughout with a welcoming office conveniently located in Altrincham, very near Sainsburys where you can park.

November 27, 2023
Rated 5 out of 5 stars

Treated with amazing care and consideration

‘Full Circle Funerals were recommended to us by our friend and celebrant Petra Rigby.

From the outset Sara and Jez treated us with amazing care and consideration, directing us through unchartered territory, advising us, making suggestions & recommendations and ensuring we completed the necessary documentation with ease - while we created the exact funeral we wanted to celebrate the life of my son’s father.

The support we received before, during and after the funeral enabled us to navigate through some tricky waters whilst safe in the knowledge that my son’s best interests were being be served and that we could totally rely on their professionalism at all times.

We are very grateful to Jez and Sara for helping us through an extremely upsetting and stressful time and we can honestly say that we were sad to have to say goodbye to them.’

July 12, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look