I purchased the Beat your Brain course. It's great for cognitive stimulation and it's fun. The support team is always available, answering very fast and solving my doubts. Thank you Pauline for you... See more
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THIEFS, LIARS AND IGNORERS OF ANY COMMUNICATION. These guys will deceive you into a $1 trial and never allow you to cancel nor answer any questions once you cancel. they will keep attempting to re... See more
Company replied
Theft and a scam. You buy a cheap course then they debit a further amount without warning or permission of $79 and then ignore your emails and don't issue a refund. Had to contact my banks fraud... See more
Company replied
I've been led into believing that I was purchasing a single $1.99 video course and suddenly I've been charged $79 (!) for some monthly subscription, that I had no intention of ever subscribing to.... See more
Company replied
Subscription Fraud, be aware!
I've been led into believing that I was purchasing a single $1.99 video course and suddenly I've been charged $79 (!) for some monthly subscription, that I had no intention of ever subscribing to.
I have already sent a request for a refund and I will wait for 48 hours for their reply, but this reeks of fraud and I don't have much faith, that I will receive a refund.
If I'll be proven wrong, I will update this review, but otherwise I have formed a Whatsapp community for others who feel they've been defrauded, to file a class action lawsuit, as this is the most effective practice to get justice.
January 4, 2024
Unprompted review
Reply from Fullofmind
Hi Levan!
We are sorry you were unaware of your subscription.
Our system shows that when you purchased the course, you also opted in for a trial subscription by checking the box during the purchase process. As stated in our terms, this trial automatically transitions to a monthly subscription at the end of the period.
Your data was successfully received, and your refund was completed on January 6th.
Also, I'd like to let you know that we've updated our website interface to make the payment and subscription terms even more transparent. We want our users to fully understand and enjoy their subscriptions without any surprises.
Thank you for informing us about this. I appreciate your feedback and hope you have a great learning experience with the course you originally bought!
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
this is a scam
this is a scam. they will sell you a very cheap course. but without your express consent they will sign you up for a 70 dollar subscription that will be charged after one week.
i used a virtual cc so they failed to charge me.
January 4, 2024
Unprompted review
Reply from Fullofmind
Hi Octavio,
We are sorry you've run into such a situation.
Most commonly, when you purchased the course, you also opted in for a trial subscription by checking the box during the purchase process. As stated in our terms, this trial automatically transitions to a monthly subscription at the end of the period.
Sadly, you didn’t notice your trial and this led to the fact that the trial period turned from an opportunity to watch all the courses on our platform and visit live events into something else.
I'd like to let you know that we've updated our website interface to make the payment and subscription terms even more transparent. We want our users to fully understand and enjoy their subscriptions without any surprises.
Anyway wishing you a great day!
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
In the end of it all
What made my experience great is being able to randomly create with out self judgement or any plans in mind. I didn't even realized that I used five sheets of paper and not four as instructioned. The activity captivated me so much that I didn't realize I used five sheets until after
January 4, 2024
Unprompted review
Reply from Fullofmind
Hi Shemila,
Thank you very much for your feedback.
It's very nice to see that people come back with positive feedback, which means our efforts to create useful content are paying off.
I understand that you learned a lot of useful things for yourself.
I wish you a pleasant study and a nice day!
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
THIS IS A SCAM
THIS IS A SCAM! Beware!
I purchased a low level ONE-TIME short course from this company and shortly after was charged a $79US per MONTH(!) subscription fee. At no point did I give permission for this transaction and at no point did I "activate this subscription myself". They do not respond to emails and no refund has been forthcoming. I have filed a fraud report with my bank. It's a total SCAM. Beware!
January 4, 2024
Unprompted review
Reply from Fullofmind
Hi Teresa,
We are sorry you're not happy with the service!
I see that there are no requests In our messaging system from you either by email, WhatsApp, or Instagram.
Please write to us again, we will make a refund for you swiftly!
To initiate the refund, please either send us a message on WhatsApp at https://wtsp.cc/19295616550, or email us at hello@fullofmind.com using the email address you used to purchase the course.
Most commonly, when you purchased the course, you also opted in for a trial subscription by checking the box during the purchase process. As stated in our terms, this trial automatically transitions to a monthly subscription at the end of the period.
I'd like to let you know that we've updated our website interface to make the payment and subscription terms even more transparent. We want our users to fully understand and enjoy their subscriptions without any surprises.
Anyway wishing you a great day!
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
This is a scan guys
This is a scan guys. Jesus, I bought a one dollar course and there was no disclaimer that I was subscribing for a full subscription. I am from Brazil and US dollar worth 5 times the currency here, so for me it was a R$400,00 loss which is a lot of money for me. I'm really disappointed and feeling robbed
January 3, 2024
Unprompted review
Reply from Fullofmind
Hi Vitor,
We are sorry such a situation has happened to you.
Our system shows that when you purchased the course, you also opted in for a trial subscription by checking the box during the purchase process. As stated in our terms, this trial automatically transitions to a monthly subscription at the end of the period.
To cancel your subscription please message us on WhatsApp – https://wtsp.cc/19295616550
OR email us (hello@fullofmind.com) from the email address that you purchased the course with and I'll make sure your subscription is canceled.
We always do refunds for unexpected withdrawals and want our users to have only the best and most useful interactions with our platform.
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
Absolutely phenomenal facilitator
January 3, 2024
Unprompted review
Reply from Fullofmind
Hi Obianuju,
Thank you very much for your praise. We will definitely pass it on to the author!
We try to create the best courses for our customers on our platform.
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
scam
I bought one course for $1.9
A week later they charged me $79 for all course subscription.
December 25, 2023
Unprompted review
Reply from Fullofmind
Hi Asila,
I'm sorry you didn't like your subscription.
I see you requested a refund on January 2. Your refund was completed on January 3rd.
We always do refunds for unexpected withdrawals and want our users to have only the best and most useful interactions with our platform.
I'd like to let you know that we've updated our website interface to make the payment and subscription terms even more transparent. We want our customers to fully understand and enjoy access to over 100 courses and live events that come with a subscription.
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
Dodgy business model
I bought a short course for $1.90, basically just a few videos that seem interesting and useful enough for the price.
What pissed me off though, is when you buy any course, they automatically sign you up for a free trial for a week, then they will charge $79 a month after the first week! I realised and cancelled right away, but there is no way this can be legal. I am sure many people simply think they are buying a cheap course only to notice money disappearing from their account a week later.
Because of how sneaky the process was, I wouldn't trust this company. I'll enjoy my $1.90 video, but I wont be using them again.
January 2, 2024
Unprompted review
Reply from Fullofmind
Hi Carly,
I'm sorry to hear that the terms of our trial subscription came as a surprise to you. We strive for transparency and regret any confusion caused.
Our system shows that when you purchased the course, you also opted in for a trial subscription by checking the box during the purchase process. This trial automatically transitions to a monthly subscription at the end of the period, as stated in our terms.
Please know you can always contact us at any point to cancel your subscription and request a refund if a payment has been made. Your satisfaction and understanding of our services are very important to us.
We have already updated our website in such a way that the conditions and benefits of the trial become even clearer to our customers.
Please visit our website (fullofmind.com) and check it.
If you have any further concerns or need assistance, please don't hesitate to contact us.
Message us on WhatsApp at https://wtsp.cc/19295616550, or email us again at hello@fullofmind.com using the email address you used to purchase the course.
Best regards,
Lina Kohl
Customer Support Lead, Fullofmind
Stay far away from these guys!
They didn't send me login details and then charged my card for 79 dollars. I could not even login! I demand a full refund! I'm amazed that Instagram allows this type of fraud to take place!
January 2, 2024
Unprompted review
Reply from Fullofmind
Hi Richard,
We are sorry that this situation happened.
Most likely, the email with your username and password fell into your Spam, Social, and Junk folder.
I see that the Support Manager responded to you within 30 minutes of your first request.
Also, your refund was successfully carried out on January 3, that is, the next day after your request for a refund.
Our system shows that when you purchased the course, you also opted in for a trial subscription by checking the box during the purchase process. As stated in our terms, this trial automatically transitions to a monthly subscription at the end of the period. This is the reason why you were charged $79.
Please know you can always contact us at any point to cancel your subscription and request a refund if a payment has been made. Your satisfaction and understanding of our services are very important to us.
We have already updated our website in such a way that the conditions and benefits of the trial become even clearer to our customers.
Please visit our website (fullofmind.com) and check it.
If you have any further concerns or need assistance, please don't hesitate to contact us again.
Message us on WhatsApp at https://wtsp.cc/19295616550, or email us again at hello@fullofmind.com using the email address you used to purchase the course.
Best regards,
Lina Kohl
Customer Support Lead, Fullofmind
TOTAL SCAM
TOTAL SCAM , they took my money and never sent me the access to the class, I sent them an email and also tried to contact them on their support whatsapp and they never aswered, They are thiefs and I really wish they receive their karma so bad that they really regret it. You s*ck Full of mind.
December 31, 2023
Unprompted review
Reply from Fullofmind
Hi Aerlyn,
We are sorry you're not happy with the service.
Please check your Spam, Junk, and Social folders. Your Login and Password email may have arrived there.
The stated response time is 24 hours. Our managers are working and responding to requests.
I have sent another request for your data via Trustpilot to send you access details again.
Please don't worry, there is an extra workload on holidays. Our managers will reply you asap.
I wish you a wonderful week!
Best regards,
Lina Kohl
Customer Support Lead of Fullofmind
The same as on other reviews
The same as on other reviews: I was charged a full subscription grę, event tough I was not committing to it.
The site lures people with extremely łow prices for single courses. After they grt the credit Card details their use IT for full subscription. Customer Service does bot respond, it's a scam!
December 29, 2023
Unprompted review
Reply from Fullofmind
Hi Marcin,
Thank you for writing to us about your situation.
The waiting time for processing your request may be longer due to holidays.
Our system indicates that you also selected a trial subscription when you purchased the course. The trial subscription has expired and therefore a month's subscription payment has been made.
If you want to deactivate it or if you have any additional requests, please wait for our support team's response - we will help you asap.
Our Support Team can be reached via email at hello@fullofmind.com or WhatsApp at https://wtsp.cc/19295616550.
Have a wonderful week.
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
I just wanted to buy a course but I was…
I just wanted to buy a course but I was automatically signes up for a free trial that I now cant seem to cancel.
This is a scam for sure.
December 28, 2023
Unprompted review
Reply from Fullofmind
Hi Anna,
We are sorry that the situation has turned out this way.
The system indicates that you activated your trial on your own, which turned into a monthly subscription.
Please contact our support department and we will help you to further deactivate your subscription.
Our Support Team can be reached via email at hello@fullofmind.com or WhatsApp at https://wtsp.cc/19295616550.
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
Really excellent customer service
Really excellent customer service. They have WhatsApp chat support which is quick and effective. I like the variety of courses they provide on feminine energy and Tantra, highly recommended!
December 28, 2023
Unprompted review
Reply from Fullofmind
Hi Sarvenaz!
Thank you so much for your warm words. It is true that we try to process our customers' requests as quickly and as efficiently as possible!
Please keep an eye on our website, we have new courses coming out every week!
Wishing you a wonderful 2024!
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
Charged for a purchase I never made
On December 19, 2023, I purchased a course for less than 2 USD. Yesterday, Dec 27, 8 days later, my debit card was charged US$ 79 for a purchase/subscription I never made. I imediately replied to their email, requesting a full refund and cancellation of whatever this was and so far I received no reply. I just wrote a detailed whatsapp message and I'm waiting for the reply and immediate refund.
December 27, 2023
Unprompted review
Reply from Fullofmind
Hi Karin,
We are sorry you're not happy with the service.
Most commonly you bought a course and also picked a trial subscription on your own, so that's why the auto-payment for the subscription has been made.
We're ready to issue you a refund! We'll be waiting for your message.
Our Support Team can be reached via email at hello@fullofmind.com or WhatsApp at https://wtsp.cc/19295616550.
We have already improved the purchasing experience on the courses' pages, please take a look at our website – fullofmind.com. We want our customers to clearly understand pricing and enjoy their courses, instead of doubting, because we care about our customers.
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
Tried to steal money from my card
I bought two courses at 1.99 euro each. I didn't have any problem with that but a few days latter I was charged on my card without any notice around 73 euro. What the hell??? Thank goodness my bank realised that it was a scam and stopped my transaction. I had to block my card and I will never ever again buy from them!! Shame on you Fullofmind!
December 26, 2023
Unprompted review
Reply from Fullofmind
Hi Liana,
We are sorry you were unaware of your subscription.
I'm sorry to hear that you didn't want your subscription, but a payment occurred. Please note that you have purchased the course and also added the trial period at the purchase stage (checkbox on the course purchase page). Your trial period has expired and automatic payment for your subscription has taken place.
If you have any further concerns or need assistance, please don't hesitate to contact us.
Our Support Team can be reached via email at hello@fullofmind.com or WhatsApp at https://wtsp.cc/19295616550.
We have already improved the purchasing experience on the courses' pages, please take a look at our website – fullofmind.com. We want our customers to clearly understand pricing and enjoy their courses, instead of doubting, because we care about our customers.
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
A company that takes money without permission
Warning: This is clearly a company that takes money illegally after a small initial purchase. It cannot be a mistake that I too bought a $1.99 product, was charged $79 for a "subscription to everything" I never made and now I'm on the receiving end of delaying tactics:
- requirement to fill in a form as if they didn't have the details in the automated online shop settings
- asking me to waiting for up to 14 days
- saying "if you haven't received your money, contact us again" (and other reviewers DIDN'T get refunded in that period).
Avoid: a product that looks helpful but deceitful people behind it, such a shame.
I've encountered this "business model" before: they delay refunding with various excuses and added required steps until the deadline for recovering a refund via your own bank chargeback service passes.
This company even suggests in the email you don't use bank chargeback, because it could take 60 days.
Better 60 days than delays, wasting your time on emailing them and never seeing your money anyway.
December 26, 2023
Unprompted review
Reply from Fullofmind
Hi there,
We are sorry that your previous experience was not bright.
I'm sorry to hear that you didn't want your subscription, but a payment occurred. Please note that you have purchased the course and also added the trial period at the purchase stage (checkbox on the course purchase page). Your trial period has expired and automatic payment for your subscription has taken place.
We indeed ask customers to fill out a Google Form. This procedure is necessary to confirm which account the customer is referring to for a refund.
If you have not received a refund yet, please contact our Support Team and we will make a refund for you.
Our Support Team can be reached via email at hello@fullofmind.com or WhatsApp at https://wtsp.cc/19295616550.
We have already improved the purchasing experience on the courses' pages, please take a look at our website – fullofmind.com. We want our customers to clearly understand pricing and enjoy their courses, instead of doubting, because we care about our customers.
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
Emailed 3 times to get them to return…
Emailed 3 times to get them to return the money they took off my bank account, but no response back. They took 2 amounts out instead of one ... then I got a warning they had tried again unsuccessfully.
I can't even access the course I paid for now. It's a pity coz I had wanted more of their courses but too weary now.
June 25, 2023
Unprompted review
Reply from Fullofmind
Hi Nicolete,
I really can’t find any appeals on your behalf on our email, WhatsApp or Instagram.
I have disabled your subscription, there will be no more attempts to charge your account.
In this case, please try to contact us via WhatsApp (https://wtsp.cc/19295616550) so that we can send you access to your course.
In the meantime, please check your email in your Spam, Junk, and Social folders for an email with Login and Password so that you can log into your personal account and view your course.
I will be waiting for your request if you have not yet received your Login and Password.
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
It was truly unique as the portfolio of…
It was truly unique as the portfolio of courses was quiet unique in itself. This looks in itself not possible at first instance but challenging our brain really helps in exploring options within our personality. Good job by the trainers.
December 26, 2023
Unprompted review
Reply from Fullofmind
Hi Sandeep,
Thanks for your feedback!
It's great to hear that you found the courses unique and challenging. I'll pass on your comments to our mentors.
We're trying our best to make our courses the most helpful.
Wishing you a great day!
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
Same story
Same story. Bought course for 1.9$. After found they subscribed me for their fraudlent subscription for 79$. They use Stripe to be able to remember your card and to be able to steal your money later. Scammers.
December 25, 2023
Unprompted review
Reply from Fullofmind
Hi there!
We are sorry that the circumstances of your purchase turned out this way.
Most commonly when you purchased the course, you also opted in for a trial subscription by checking the box during the purchase process. As stated in our terms, this trial automatically transitions to a monthly subscription at the end of the period.
We always issue refunds for all unwanted payments.
To initiate the refund, please either send us a message on WhatsApp at https://wtsp.cc/19295616550, or email us again at hello@fullofmind.com using the email address you used to purchase the course.
We have already updated our website in such a way that the conditions and benefits of the trial become even clearer to our customers.
Please visit our website (fullofmind.com) and check it.
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
Awesome exercises for left and right brain
Awesome exercises for left and right brain. well explained and demonstrated
December 26, 2023
Unprompted review
Reply from Fullofmind
Hi Binal,
Thank you for your positive feedback!
We are pleased to see that our customers are satisfied with their courses.
Please keep an eye on our website, we have new courses coming out every week!
Wishing you a wonderful 2024!
Best regards,
Lina Kohl
Customer Support Lead at Fullofmind
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