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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, citing significant delays and a lack of transparency regarding when funds would be disbursed. Customers frequently reported issues with the service, including accounts being blocked or leverage being reduced for unclear reasons, often after passing initial phases or requesting payouts. The customer service was widely criticized for being unresponsive, providing templated answers, and failing to address specific concerns, leading to prolonged waiting times for resolutions. Some people also felt that the product itself was problematic, with rules being inconsistently applied or changed, and a general sense that the company was finding excuses to avoid payouts. Reviewers often mentioned that the company's response times were exceptionally slow, particularly concerning payment inquiries and account reviews, with some waiting months for updates or resolutions.

What people talk about most

Payment

Customers had negative experiences with payment. Reviewers consistently report significant delays, with many... See more

Service

Clients share negative opinions on service, with many reporting an awful overall experience. Reviewers... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers describe support as... See more

Response time

Consumers find response times to be consistently negative. Many reviewers report unresponsiveness from... See more

Product

Users describe ambiguous interactions with the product. Some customers found it a good option for practice,... See more

Based on these reviews

Rated 2 out of 5 stars

This company is suitable mainly for practice rather than real profit-making. I used their affordable services to gain experience in managing larger capital and to learn how to handle the emotions th... See more

Rated 1 out of 5 stars

Underwater rules, payouts delays, rude customer support if it comes to payout delays questions. All that Dima CEO says about his product is a lie, and if you point on his lies you just get banned, be... See more

Company replied

Rated 1 out of 5 stars

I experienced a suspicious price spike on XAU/USD during the rollover period (00:00 UTC+2) on Fundead Masters' platform, which triggered my stop-loss and caused a loss. This spike, nearly 1%, did not... See more

Company replied

Rated 1 out of 5 stars

The company is most likely experiencing problems with lack of liquidity. As a consequence, there are unbelievable delays in payments. No one has received payment for over 80 days yet. At the same t... See more


Company details

  1. Alternative Financial Service
  2. Educational Institution

Written by the company

Creating world leading service for prop traders.


Contact info

1.9

Poor

TrustScore 2 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

SCAM COMPANY

They refuse payouts to many traders, simply blocking accounts under made-up reasons when they realize a trader is unprofitable for them! This prop firm won’t let you make money in any way. You’ll just waste your time and money!

March 29, 2025
Unprompted review
Rated 1 out of 5 stars

fraud deception

A terrible company that offers…
A terrible company that offers discounts almost every day to lure in and deceive customers. Hidden rules—if you ask support about them, they deny everything. To get the real details, you have to dig even deeper and request the risk department's email, where, if you're lucky, you'll get a response within a week, but usually, it takes up to two weeks. The rules are absolutely awful, cutting 100% of traders' profits—not just on live accounts but also on challenges. They refuse to make any concessions; it's clear that the company operates against its clients, despite the CEO promising something completely different.

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and helpful support

Fast and helpful support, thanks Pavel for helping me with my problem. Please fix payout delay waited for my payout for 2 weeks. Hope they fix this

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE DONT BUY IT!!

Change rules every day, my account has been blocked, because I violated the rule which was added a few days ago, but the position was 1.5 months back. LMAO FULL SCAM. UPD: I didn't have any message about changing your rules, so please stop writing THE FAKES))) SCAM COMPANY

March 26, 2025
Unprompted review
Fundeadmasters logo

Reply from Fundeadmasters

We don't change rules everyday. Also we're always notify our users when any of the rules been changed\added.
We're kindly asking you to stop misinformation customers, thank you have a nice day.

Rated 1 out of 5 stars

A deceptive company that constantly…

A deceptive company that constantly lures customers in with discounts, only to trap them with hidden and unfair rules. If you ask support about them, they’ll deny everything, forcing you to dig deeper and contact the risk department—where getting a reply can take anywhere from a week to two. Their policies are outrageous, cutting 100% of traders’ profits not only on live accounts but even during challenges. On top of that, they delay payouts for weeks and often refuse withdrawals for ridiculous reasons. It’s clear that this company operates against its clients, despite the CEO making empty promises to the contrary.

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

A prop firm I wouldn’t recommend to…

A prop firm I wouldn’t recommend to anyone!

They change the rules on the fly, always in their favor. Even the CEO admitted that they are barely breaking even and will try to fix it at the expense of traders by tightening the rules.

They refuse payouts to many traders, simply blocking accounts under made-up reasons when they realize a trader is unprofitable for them!

They ran a smear campaign against Pips, yet they themselves are nowhere near deserving the status of a prop firm. They also block accounts for negative reviews in Discord or even without reason, especially if you make +5% to your deposit in a single trade.

As for my experience, my first payout took 27 days. The second one? The second payout was denied! Meanwhile, their CEO openly states that he doesn’t care about your payout issues because he doesn’t have such problems himself. Is that normal?

I’m not even mentioning the rules—because even if you follow them, there’s only a 50% chance they’ll actually pay you.

Verdict: This prop firm won’t let you make money in any way. You’ll just waste your time and money!

(I have no doubt they offer something in return for positive reviews.)

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely unreliable

Just what the title says—an extremely unreliable prop firm.

They delay payouts by a month(!) and change the rules without even notifying traders via email. There are hidden rules.

It was okay at first, but now it's complete garbage. They lack money and aren’t even profitable themselves. So they started adding more rules and loopholes. Some of the rules are unclear and can be interpreted in a way that benefits them, meaning they will deny your payout and throw you back to phase 1 of the challenge.

Looking through their Discord, I’ve seen people getting payouts in the early days of this prop firm. The same people are now being denied payouts for an "all or nothing" trading style. And it’s always the same excuse for other denied traders too.

Even their CEO admitted they are trying to "get their math on their side" and that "we're almost at zero." This means they’re implementing new rules to make more traders lose their accounts. Because that’s how they make money—by making people fail their challenges and live accounts. And rest assured, they’ll do everything they can to make you lose yours.

At this point, I don’t see any reason to even take a challenge here. They aren’t on the same level as other prop firms. Spare yourself some time and money, and choose any other platform. Anything is better than this.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Awful prop-firm

Awful prop-firm.
When this prop-firm just opened, it was one of the best on the whole market. Now, after huge amounts of declined payouts, new rules which are made to decline ANY payout, banning users for bad reviews, delaying payouts for 2+ weeks, everyday discounts and these are only tiny part of problems. If you would like to buy account in prop-firm, please find a more trusted firm for that, like ftmo.

March 16, 2025
Unprompted review
Rated 1 out of 5 stars

The worst prop firm

Terrible prop company.
I do not recommend people to get accounts here.

Following advice, I got two accounts here and brought them to live status.

I took my first live account to a 16% profit and requested a payout.
At the same time, I was doing another challenge.
Here’s what happened:

I opened a trade on the challenge account and closed it with a profit.
A minute later, I opened a trade on my live account.
The fact is, at no point did I have two trades open simultaneously.

However, the company claimed this was copy trading and that I should have waited 30 minutes between trades (they later removed this rule).

That’s how I lost my first payout of $10,000.

Today, my second payout was denied.
The rules stated that I could use up to 50% of my margin.
I used 40-45%, staying within the limit.
Yet, my payout was denied because they said I was trading aggressively.

I expected to receive my payout and then get a warning or a reduction in my leverage.

March 16, 2025
Unprompted review
Fundeadmasters logo

Reply from Fundeadmasters

You've violated our rules, about which you were informed several times, that's why your payout was declined

Rated 1 out of 5 stars

A terrible company that offers…

A terrible company that offers discounts almost every day to lure in and deceive customers. Hidden rules—if you ask support about them, they deny everything. To get the real details, you have to dig even deeper and request the risk department's email, where, if you're lucky, you'll get a response within a week, but usually, it takes up to two weeks. The rules are absolutely awful, cutting 100% of traders' profits—not just on live accounts but also on challenges. They refuse to make any concessions; it's clear that the company operates against its clients, despite the CEO promising something completely different.

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

I had a terrible experience with this company. They blocked my account without any reason and refused to process my payment. I never violated their rules, yet they suddenly restricted my access. When I reached out to their support to find out what happened, they completely ignored my concerns and then blocked me altogether.

March 5, 2025
Rated 1 out of 5 stars

Profit cancellation, withdrawal delays

Rules and risk management. No one will give you a detailed trading regulation, because then everything will be in the palm of your hand and there will be many times fewer cases of violation. It is beneficial to have hidden rules that you can appeal to your side. As for margin, all trades with 40% + margin are almost like sanctions. Although if you have a trade with a lower margin threshold, but with a large profit (6% with a risk of 1%) - the company will also notice it as gambling

March 13, 2025
Unprompted review

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