Funding Futures Reviews 

142
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, most reviewers were somewhat happy with their experience overall. However, many customers express strong dissatisfaction with the payment process, frequently experiencing extensive delays in receiving payouts that far exceed advertised timeframes, often stretching into weeks or months. Reviewers consistently highlight issues with response times, noting that communication often consists of generic messages without concrete updates. This prolonged waiting and lack of transparent information leads to considerable frustration and unreliability. Conversely, some people were satisfied with the customer service and staff, finding the support team to be quick, responsive, and effective in addressing inquiries and resolving account issues. These customers appreciated the team's professionalism and felt genuinely supported in their trading endeavors.

What people talk about most

Payment

Customers had negative experiences with payment, with many reporting significant delays and a lack of... See more

Response time

Reviewers highlight negative aspects of response time, with many experiencing long delays and unclear... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing significant... See more

Service

People report ambiguous experiences with service, with many expressing significant dissatisfaction and... See more

Staff

Consumers find staff to be ambiguous, with many reviewers praising the support team for being fast,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I requested a payout of $7,900 more than two weeks ago. Although the company advertises a 24–72 business hour timeframe, my request has been delayed far beyond that. I have contacted support mu... See more

Company replied

Rated 2 out of 5 stars

Taking money in is fast (almost same day) Withdraw is super long (6 weeks or more) July withdraw and didn’t receive anything until late August. Feeling like a pyramid scam where they get new money... See more

Company replied

Rated 2 out of 5 stars

"General support is fast and polite, but technical support is extremely slow. I bought a futures account over three days ago, and the market is still delayed by 10 minutes. Every reply is just 'wait... See more

Company replied

Rated 2 out of 5 stars

I have been waiting on a payout approval or denial for three weeks now. The policy states it takes 48 hours.. Ive been waiting nearly 400 hours now. Nothing has been approved or denied. This means Ive... See more

Company replied



Contact info

2.9

Average

TrustScore 3 out of 5

142 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 2 weeks

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2.9

All reviews

(142)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service!!!

Great customer service!!!! They get back in timely manner

April 22, 2025
Unprompted review
Funding Futures logo

Reply from Funding Futures

Hey Tung,

Thank you! We’re so glad to hear you had a great experience with our customer service.

Timely support is what we aim for, always here when you need us!

Rated 1 out of 5 stars

Kicked out of discord for speaking my mind

They updated their website stating that their average waiting time for their reward to get paid out is 24 hours. I took a screenshot and stated that was a lie and I was kicked out of their discord…very fishy if you ask me. They are quick to kick people off discord but take weeks of not months to pay people and somehow are upset when you mention it on discord. I went to their funding futures discord and posted it as well asking why I was removed and they removed me from that discord as well… SCAMMY

March 23, 2025
Unprompted review
Funding Futures logo

Reply from Funding Futures

Hey Irwin,

We want to address your concerns directly and correct the misinformation presented.

Our website accurately reflects our current average payout processing time, which is 24 hours, a benchmark we consistently meet for accounts that are fully compliant with our terms and conditions.

Isolated delays may occur during high-volume periods or due to required Risk Department reviews, which are necessary to ensure the integrity of our platform and the legitimacy of trading activity.

As for the Discord removals, our community guidelines are clearly posted and enforced to maintain a respectful and constructive environment. Users who repeatedly post misleading or defamatory claims, particularly after being given the opportunity to resolve issues through support channels, may be removed in accordance with these guidelines. Discord is a community space, not a platform for circumventing official communication channels.

We are fully transparent in our operations, and every trader agrees to the terms upon signup. Allegations of misconduct are taken seriously, and we encourage any user with legitimate concerns to contact our support team directly so they can be addressed professionally and appropriately.

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