Funding Options by Tide Reviews 1,389

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, often securing funding quickly and smoothly. However, some customers also noted issues with the website not being user-friendly, leading to a frustrating experience for a small portion of people. A few other people also felt that communication could be inconsistent, with some experiencing unresponsiveness after initial contact or receiving excessive spam.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Consumers find service to be positive, with many reviewers describing it as first-class, helpful, and... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the helpfulness and efficiency of... See more

User experience

Customers had positive experiences with the user experience, often describing the process as simple, quick,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Tide’s Funding Options Team was honestly a breath of fresh air. I went in expecting a stressful, complicated process, but they turned it into something smooth and easy. They walked me... See more

Rated 5 out of 5 stars

I asked 3 brokers to secure funding for our expansion plans. One was Portman finance. They were by far the worst. They got me approval from funding crowd & funding circle. I could have applied for tha... See more

Rated 5 out of 5 stars

I am hugely impressed with Petya Petrova, my Business Finance Specialist, one of the better choices I’ve made in a long time. She made the process of obtaining a loan, very fluid, very articulate... See more

Rated 5 out of 5 stars

First class service. Shubman was extremely helpful with the entire process. He responded quickly to my many questions and guided me through. Highly recommend, and it less than 24 hours to get the fina... See more


Company details

  1. Non-Bank Financial Service

Written by the company

Funding Options, now part of Tide, helping UK firms access business finance, working directly with businesses and their trusted advisors. Funding Options by Tide is a leading online marketplace for business finance. We help businesses in the UK find the right funding for their situation – whether they need new machinery, want to boost their cash flow, or buy more stock. We exist because each year, millions of firms don’t fit traditional bank lending. Using online comparison technology, Funding Options makes it fast, easy and transparent for businesses to access the right alternative finance.

We're a business finance marketplace

Written by the company

Simple and straightforward
We know you're busy, so we take the hassle out of finding finance by talking to lenders and doing the right thing for your business.
Technology with personality
With the right combination of our tech and our people, we never take the easy route when it comes to customer service!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Mitch was amazing

Mitch was amazing! He helped me at every step of the application process. Everything was easy and straightforward, thanks to his professional and supportive guidance. What more could you ask for?

June 24, 2025
Rated 4 out of 5 stars

Business Loan

Funding Options were very helpful and the only company out of all many we reached out to help us get a loan amount we requested so we could grow our business. Would definitely recommend and use again.

June 25, 2025
Rated 5 out of 5 stars

Pooja from Funding Options has been…

Pooja from Funding Options has been fantastic and always ready and on Hand to help. She would always help to find the options available that suits. I am amazed at how she has helped me in getting my Pharmacy business going in difficult times. She is definitely a credit to her company. Thank you once again Pooja.🙏

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely unprofessional and constant…

Extremely unprofessional and constant spam and harassment. 2-3 emails EVERY day! A very poor reflection on Tide and has actually made me consider looking at new banks for my business.

I was emailed by ‘Petya Petrova’ as I’m a tide business customer and was sent a calendar link to choose a time slot for a meeting/ call with Petya. Meeting time was confirmed via email, I blocked out space in my diary and actually turned down other appointments due to this commitment. On the day and time of appointment…. Nothing. After waiting for 15 mins I call the number provided in the email, no answer. No call or email to apologise or explain. Just constant spam ever since. I understand marketing emails and don’t mind them, but 2-3 per day every day without fail is ridiculous, especially when they ignore your attempt to do business with them.

AVOID at all costs! Much better options out there so a blessing in disguise I think!

June 10, 2025
Unprompted review
Rated 1 out of 5 stars

spam

Just here to complain about the spam. I have unsubscribed many times but they continue to spam my business inbox with loan offers.

June 4, 2025
Unprompted review

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