Not sure where to start. I spoke very highly about this company and have given them an enormous amount of money. Someone named Ashala use to always help me. Today, being I'm in an urgent situation nee... See more
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They will give you funds based off your current income which can influx via increase or decrease overtime. However they charge you $55 and they take $55 from you once they deposit the funds into your... See more
Company replied
New customer. So far, so good. I am pleased that a service like fundo does exist to help self employed individuals such as myself. It's a bit expensive, but still worth it when traditional financi... See more
it wasn't great but it wasn't bad. i was pre-approved for 2500.00 but then after speaking with the nice lady who walked me through the paperwork, they only gave me 1400. all of my cash deposits were n... See more
Company replied
Company details
Written by the company
Fundo provides merchant cash advances to independent contractors, 1099 gig workers, and small business owners to help them with their business capital needs.
Contact info
3323 NE 163rd Street, 33160, North Miami Beach, United States
- 1-866-393-8636
- support@fundo.com
- fundo.com
3.5
Average
212 reviews
Replied to 14% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast response
Fast response, always available for support and affordable payments. My third time using them and I'm happy I found a them. Will definitely refer and use them again when needed.
February 5, 2025
Reply from Fundo
Thank you for your continued trust in us! We're so glad to hear that you've had a great experience with our fast response, support, and affordable payments. Your referrals and repeat business mean the world to us! We're always here when you need us.
Reply from Fundo
We’re sorry to hear that you feel this way. Our goal is to provide a positive experience for all our customers, and we’d appreciate the chance to understand and address your concerns. Please reach out to our support team at support@fundo.com, and we’ll do our best to assist you.
Great company
Great company. Gave me loan, with little credit and business history..and excellent customer service.
February 5, 2025
Reply from Fundo
Thank you for your kind words! We're so glad we could assist you with funding, and we appreciate your trust in us. Our goal is to support businesses like yours, regardless of credit or business history, and provide excellent customer service along the way. We're always here when you need us!
The process was very black and white
The process was very black and white. It was easy. Just provided the required documents and I was funded the same day.
January 31, 2025
Reply from Fundo
Thank you for your feedback! We're glad to hear that the process was clear and straightforward for you. Providing fast and hassle-free funding is our goal, and we’re happy we could get you funded the same day! If you ever need anything, we’re here to help.
Reply from Fundo
We appreciate your feedback! It’s great to hear that the process was smooth and efficient for you. We're always here to provide quick and reliable service whenever you need it!
Reply from Fundo
We truly appreciate your kind words! It's great to hear that you found our process fast, reliable, and hassle-free. We're always here to make things as smooth as possible for you. Thanks for choosing us!
Communication is key
The representative was clear and concise about the agreement and benefits of the company goal of helping me reach my goals.
January 7, 2025
Reply from Fundo
Thank you for your kind words! We’re happy to hear that our representative clearly communicated the agreement and how we can help you achieve your goals. Your success is our priority, and we appreciate the opportunity to support you!
approved me when others would not
January 6, 2025
Reply from Fundo
Thank you for your feedback! We're glad we could provide you with the funding you needed when others couldn’t. We believe in creating opportunities and supporting our customers however we can. If you ever need anything, we're here for you!
Customer service is the BEST
Customer service is the BEST! The versatility in setting up payment, and keeping there word about when the loan will be deposited. Great Job!😀
January 7, 2025
Reply from Fundo
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you had a great experience with our customer service and flexible payment options. Keeping our word and ensuring a smooth funding process is always our priority. We appreciate your trust and look forward to serving you for all your funding needs!
Reply from Fundo
Thank you for your feedback! We're glad to hear that the process was quick, easy, and convenient for you. We appreciate your patience during identity verification, as security is a top priority for us. If you ever need assistance, we’re here to help!
I got a small loan for my business from…
I got a small loan for my business from Fundo. (I applied online on a Saturday) Iwould not recommend getting a loan from Fundo if you are in need of it quickly. They charge a $100 processing fee, so if you are looking for a $500 loan, you will only receive $400. If you want it same day, that is an additional fee. The loan underwriters approved me, (Monday) the loan was supposed to be processed that day but they called back saying they needed to lower it so we could build a "relationship" (my credit isn't good)
I signed the new agreement, I noticed they had my bank information incorrect so I told them. I repeated it half a dozen times and they still got it wrong so I didn't receive the funds Tuesday like they said. They call back on Friday to let me know the funds were returned. I had to sign another new agreement. Friday evening I finally received the deposit to my account. Super slow and frustrating process. I tried getting the same day funding fee waived since they made the mistake but they would not do it. Customer service is nice but that's about all they are.
January 3, 2025
Reply from Fundo
We appreciate your feedback and sincerely apologize for the frustration you experienced during the funding process. We strive to provide a smooth and transparent experience for all our customers, and we regret any miscommunication or delays that may have occurred.
We understand how important timely funding is, and we’re always working to improve our processes to prevent issues like incorrect banking details from causing delays. While we do have processing and expedited funding fees, we aim to be upfront about all costs before finalizing agreements.
If there’s anything we can do to further address your concerns, please don’t hesitate to reach out to our team at support@fundo.com. We truly value your business and appreciate the opportunity to improve.
The process was quick.
January 3, 2025
Reply from Fundo
Thank you for your feedback! We're glad to hear that you had a quick and smooth experience. We appreciate your trust in us and are always here if you need anything! 🚀😊
Prompt service but if I had 1 loan paid off the next one should’ve been more or a lot less weekly.
Prompt service but if I had 1 loan
December 6, 2024
Reply from Fundo
Thank you for your feedback! We’re happy to hear that you received prompt service. Loan amounts and repayment terms are determined by various factors, and we understand your concerns. We’d love to review your account and explore options that better fit your needs. Feel free to reach out to our team at support@fundo.com—we’re here to help!
Great experience
Great experience, received funding the next business day as guaranteed for my business.
December 5, 2024
Reply from Fundo
Thank you for your feedback! We're thrilled to hear that you had a great experience and that your funding was received as promised. Supporting your business with a smooth and reliable process is our priority. We appreciate your trust and look forward to working with you again!
I was approved and the loan was knocked down
I was approved and the loan was knocked down. Something went wrong in you guys system so I had to reapply. Again after speaking with the underwriter the loan was knocked down again. You guys had a system glitch and for whatever reason the underwriter funded the loan with out my consent. We hadn’t discuss terms or payout yet and the loan funded without my signature. Now we are setting up to have the funds refunded back to you.
December 10, 2024
Reply from Fundo
We sincerely apologize for the inconvenience and frustration this situation has caused. Ensuring a smooth and transparent funding process is our priority, and we regret any system issues that may have affected your experience.
We appreciate your patience as we work through the resolution and process the return of funds. If there’s anything further we can do to assist or clarify, please don’t hesitate to reach out to our support team at support@fundo.com. Thank you for bringing this to our attention, and we truly appreciate the opportunity to make things right.
Charge too much
They charge too much they said they will give me 800 but when I got fund it was only 695. So I guess its not worth it. Also on top of that fee I need to pay 450 more for interest. I will recommend no one to take this unless you are that desperate. Its not help it's just a another way of Fundo to make money for themself. Also you pay them weekly. Early payment option will not reduce your total payment amount.
December 1, 2024
Reply from Fundo
We appreciate your feedback and understand your concerns. Transparency is very important to us, and we strive to ensure all fees, repayment terms, and interest rates are clearly outlined in the agreement before funding.
The funded amount may be lower than the approved amount due to processing fees, which are disclosed during the application process. Additionally, our repayment structure is designed to provide flexible options.
We’d be happy to go over your account and address any concerns you may have. Please feel free to reach out to our team at support@fundo.com, and we’ll do our best to assist you.
The fees I was charged double the loan
The fees I was charged double the loan, witch I wasn't aware of
December 6, 2024
Reply from Fundo
We’re sorry to hear about your concerns regarding the fees. Transparency is a priority for us, and all costs are outlined in the agreement before funding. We understand how important it is to have a clear understanding of loan terms, and we’d be happy to review your account and address any questions.
Please feel free to reach out to our support team at support@fundo.com so we can assist you further. We appreciate your feedback and the opportunity to help.
Reply from Fundo
Thank you for your feedback! We're glad to hear you had a great experience and received your funds within 24 hours of approval. We appreciate your trust in us and are always here to help when you need it!
Reply from Fundo
Thank you for your feedback! We're glad to hear that the process was fast and easy, and that you received your funds the very next day. We appreciate your trust and look forward to assisting you again in the future!
Great experience if you need some extra…
Great experience if you need some extra working capital try Fundo. Angie was the best.Woke up 12/5/24 with funds in my account.
December 5, 2024
Reply from Fundo
Thank you for your kind words! We're thrilled to hear you had a great experience and that Fundo was able to provide the working capital you needed. Angie will be so happy to hear your feedback! 😊 We're always here to help—wishing you continued success! 🚀💼
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