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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their attentiveness, helpfulness, and commitment to securing the best outcomes. Many highlight the exceptional customer service, noting that agents go above and beyond, providing clear explanations and constant updates. People appreciate the quick response times and the overall smooth, stress-free process, often succeeding where other companies have failed. However, some customers expressed dissatisfaction with the company's communication methods.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Consumers find service to be positive, highlighting the personalized and attentive approach from staff like... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Customer communications

Users describe ambiguous interactions with contact. Many customers praise the proactive and helpful contact... See more

Response time

Customers had positive experiences with response time. Many reviewers highlighted the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really appreciate George going to the extra effort to get a better rate and loan for me . Previous company's seem to just try once and quickly give up . In a world where you can feel like your talking... See more

Rated 5 out of 5 stars

There is not enough space available for the review we need to give because Jack Tran went above and beyond for our company. Even when we gave up trying, he absolutely refused to and kept fighting for... See more

Company replied

Rated 5 out of 5 stars

I was seeking a cash injection to support the purchase of stock from a manufacturing base in China. George has been very attentive, he grasped our requirements quickly from a simple brief and shopped... See more

Company replied

Rated 5 out of 5 stars

The service we’ve received from Amo in our quest for additional funding to support the purchase of some new machinery has been outstanding, what a guy! He worked hard but fast to give us a range of ch... See more

Company replied


Company details

  1. Finance Broker
  2. Business Broker

Written by the company

Skyscanner for business finance - view your matched lenders in 90 seconds or less. See rates, reviews, and our broker expertise and find your ideal business funding partner.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still sending spam

It is clear from reading these reviews that this company sends spam as a matter of course - and presumably it proves worthwhile for them, which is sad (they must send a lot).

Replying to one message, they wrote:
>We specifically, and only, market to UK businesses for whom there is a legitimate interest in receiving information regarding business funding.<

I received an email addressed to my mother today. She has been dead for 9 years and wasn't any sort of business when she was alive. I don't know what sort of 'tailored' funding you had in mind. Gravestone upgrade perhaps?

December 6, 2023
Unprompted review
FundOnion logo

Reply from FundOnion

Hi Tom,

Thanks for your feedback here. As discussed, this has now been resolved and you shouldn't receive any further emails from us to that address.

Kind regards,

FundOnion Team

Rated 5 out of 5 stars

It’s was a real pleasure working with…

It’s was a real pleasure working with Aaron. I’ve dealt with loads of lenders, brokers, etc during my career, and this has by far been the smoothest, friendliest process working with them. We will definitely come back to them with any future needs.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

I must say Aaron has been extremely…

I must say Aaron has been extremely helpful and professional throughout. Aaron and Brendon were very polite, professional and friendly. The response level from Aaron especially was extremely rapid ans he completely understood my needs and has helped me accordingly. I will sure refer you to my friends who may require business fundings and looking forward to a great working relationship with you guys. I am very happy with the services. Thanks Aaron and Brendon

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

I have to say I was extremely happy…

I have to say I was extremely happy with service provided, in fact was completely surprised that whole process of accessing funds could be done that quick, my application from start to finish with funds in the account took less than 24 hours. I was kept informed throughout, as company we will certainly be using Fund Onion and will recommending them to others, big thank you to great work

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Angelo made the experience seamless…

Angelo made the experience seamless which is hard for lending! All done in under 2 weeks including drawdown. We’ve had an experience with another business loan which was all done (drawdown) in 48 hours. So impressed and thank you

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Funding

This is the second time we work with Fund Onion to secure loan and were successful to do so in both occasions.

Aaron has been very helpful - very quick and fast responses.

October 12, 2023
Unprompted review
Rated 1 out of 5 stars

This site just spammed me although I…

This site just spammed me although I have had no previous contact with the company.

October 13, 2023
FundOnion logo

Reply from FundOnion

Hi Jennifer,

You may have received an enquiry email from us. If you have any issues regarding this, please feel free to contact us at dpo@fundonion.com.

Kind regards,

FundOnion Team

Rated 5 out of 5 stars

Funding in a difficult market

We worked with Fund Onion and Aaron to secure some short term finance in a difficult market. Aaron was not only able to secure the funds but was also able to help us navigate who would lend in our circumstances and how to present our company to the funders to maximise our chances of success.

I also found Aaron to be extremely focused and fast in his responses to our questions and was even prepared to progress the deal over a weekend whilst not unnecessarily disturbing the family time. Clearly a very committed individual and good to work with.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Henry helped me throughout the process and was alway on hand regarding any questions I had. I never felt pressured at anytime and he always always supportive.
The loan was completed promptly and Henry kept me in the loop with the progress. I highly recommend.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish!

Great experience getting business funding, with everything carefully handled and quickly arranged! Aaron was a huge help, communicated daily, followed up, and made sure we understood each step of the process. Our business was funded exactly how we wanted it within 2 weeks, no hassle. Highly recommended!

September 30, 2023
Unprompted review
Rated 1 out of 5 stars

Ignorant spam artists

Sent me spam email (from Neil Cassule, ‘Chief Commercial Officer, assuming he exists and isn’t made up for the purposes of spamming).

They followed it up a week or two later with an email from ‘James Robson, CEO’. I responded to the second email, and asked them where they got my details, and where they got permission to send me unsolicited email. No response.

Chased it after a week. No response. Emailed through their website asking for details of who I can make a formal complaint to. It was also ignored.

All in all, a dishonest organisation who seems devoid of morals, unable to comply with The Privacy and Electronic Communications Regulations 2003 (PECR) laws, and unable to respond to emails. Would I recommend them? Would you?!

September 11, 2023
Unprompted review
FundOnion logo

Reply from FundOnion

Hi there,

Apologies for any inconvenience caused. FundOnion take all our data obligations (GDPR and PECR) extremely seriously. We specifically, and only, market to UK businesses for whom there is a legitimate interest in receiving information regarding business funding. We have checked on our side and we cannot locate your email or website submission. If an error has occurred in this case then, we'd be more than happy to dig into this further for you - please email dpo@fundonion.com and we can take a look.

Thanks,
FundOnion Team

Rated 5 out of 5 stars

Fast, efficient and honest!

What really grinds my gears as a consumer is having my phone calls declined and my emails not responded to. Fundonion brokers, however, are the most reliable people I’ve worked with in this industry and I will be keen to do business again in the future!

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

FANTASTIC!!!

Aaron has been an absolute Star! Always on top of everything, great in communication and follow ups. He’s been able to get me and my company in the right conditions.
100 stars if I could! Top Notch!

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Recommend Aaron

Aaron was helpful, responsive and importantly patient. Will definitely seek to use his services in future expansion funding exercises.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed with the service…

Very impressed with the service provided by funding onion and everything was seamless from application to receiving money, approximately 5 working days, would definitely consider using again. Thank you to Aaron Shahrabany for your help throughout*****

June 16, 2023
Unprompted review

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