Someone claiming to be from your team has given us thes account details to pay for services. Pleass advise. Is this authentic? Account Name: Adam Abdulraheem Bank: Lead Bank Routing Numbe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I made a campaign but after 1 month and multiple e-mails, I have received 0 response from them. It's like they don't even exist. Because it is useless, I tried deleting my account, but even that is no... See more
Company replied
I put this fundraiser on hold while trying to raise funds for my late wife Kiki's chemotherapy treatments in Malaysia. It failed miserably, and as a consequence she died on the flight (which the docto... See more
Company replied
It was amazing how quickly we were able to meet and exceed our $30K goal for the stim bike for Kelda's brain injury rehab. The ability to drive the campaign through social media was a huge factor in i... See more
Company replied
Company details
Written by the company
Crowdfunding for positive impact. Easy, effective, and free. Certified B Corp. Trusted by over 7000 nonprofits from global organizations to local volunteer groups, alongside countless personal causes, FundRazr’s comprehensive cloud-based solution makes it easy to maximize donor reach, mobilize volunteers, and steward loyal supporters, while providing unmatched visibility and value to corporate sponsors. FundRazr is more than just a traditional crowdfunding platform. We offer best-in-class, enterprise-grade fundraising functionality and innovative donor engagement capability to optimize giving results. https://fundrazr.com
Contact info
200-171 Water street, V6B 1A7, Vancouver, Canada
- support@fundrazr.com
- fundrazr.com
3.3
Average
214 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Someone claiming to be from your team…
Someone claiming to be from your team has given us thes account details to pay for services. Pleass advise. Is this authentic?
Account Name: Adam Abdulraheem
Bank: Lead Bank
Routing Number: 101019644
Account Number 214600049939
Address: 1801 Main St., Kansas City, MO 64108
December 24, 2025
Unprompted review
Reply from FundRazr
Thanks for bringing this to our attention. We want to be very clear: the platform never holds, touches, or manages funds on behalf of campaigns.
All contributions made through campaigns go directly to the campaign organizer’s connected PayPal and/or Stripe account. At no point do we request bank transfers, provide banking details, or ask anyone to send funds directly to an individual or bank account outside of our secure checkout.
If someone claiming to represent our team shared bank account details or requested payment outside the platform, that is not authentic and is not associated with us. We strongly recommend not sending any funds and reporting this activity immediately.
Please contact our support team directly so we can investigate further and help ensure everyone’s safety. We take situations like this very seriously and appreciate you flagging it.
Zero response to e-mails
I made a campaign but after 1 month and multiple e-mails, I have received 0 response from them. It's like they don't even exist. Because it is useless, I tried deleting my account, but even that is not possible without e-mailing. Really bad service. I moved to another platform and have zero problems now.
December 15, 2025
Unprompted review
Reply from FundRazr
Hi Joris! We’ve sent you an email previously - perhaps it ended up in your spam folder. In that message, we explained that due to recent government regulatory changes, we’re currently unable to operate campaigns in your region. Unfortunately, any campaigns affected by these restrictions are immediately blocked from processing payments. We understand this may be disappointing and are sorry for any inconvenience this has caused.
I was charged without my knowledge
I was charged a "Tip for Supporting Free Fundraising" without my knowledge.
August 22, 2025
Unprompted review
Reply from FundRazr
Thank you for sharing your feedback, and I’m really sorry for the frustration this caused. I want to clarify that the charge you’re referring to was an optional tip to support our free fundraising platform that we displayed to you in the checkout process. These tips help us keep the service free for campaign organizers, but they are always optional, and you can adjust the amount or opt out entirely before completing your donation.
We never want anyone to feel surprised by a charge. If you’d like, our support team can help review your donation and issue a refund of the tip. Please reach out to us so that we can make this right.
We appreciate you bringing this to our attention and will continue working to make the donation process as clear as possible.
Great platform for fundraising
It was easy to use and helped us reach our fundraising goals!
July 10, 2025
Unprompted review
Reply from FundRazr
Thanks so much for the kind words! 😊
We’re thrilled to hear that the platform was easy to use and helped you hit your fundraising goals. Congrats on the success - and we’d love to support your next campaign when you’re ready! 🙌
I love this fundraising site
I love this fundraising site, it's easy to use
June 25, 2025
Unprompted review
Reply from FundRazr
We're so happy to hear you love the platform and find it easy to use—that’s exactly what we aim for! Wishing you lots of success with your fundraising, and we’re always here if you need anything. 💙
I love the ability to do peer-to-peer…
I love the ability to do peer-to-peer fundraising. We have high hopes for it.
June 25, 2025
Unprompted review
Reply from FundRazr
We're so glad to hear you're loving the peer-to-peer fundraising tools—it's such a powerful way to grow your reach and impact. Excited to see what you and your supporters accomplish—we’re cheering you on! 💙
Yearly fundraiser for our non-profit, neighborhood swim team
Using Fundrazr for our yearly team fundraiser is easy! The ability to duplicate the page and then make the needed updates for the current year, saves so much time. The automatically generated link and QR code, makes sharing the site easy. The only thing I would request is that when the site is set up to ask a question of those donating, that this information automatically populates on the transactions report. It takes way too much time to click on each donation to gather this important information.
June 17, 2025
Unprompted review
Reply from FundRazr
Thanks so much for the great review and for using FundRazr year after year. We love hearing that the ability to duplicate campaigns and easily share them with links and QR codes is saving you time!
And thank you for the thoughtful feedback about donor question responses not populating the transaction report. That’s a valuable suggestion, and we completely understand how time-consuming it can be to click into each donation manually. I’ll pass this along to our product team for consideration as we continue improving the platform.
We really appreciate your support and insights—they help us make FundRazr even better! 💙
I've tried several fundraising…
I've tried several fundraising platforms and FundRazr is the best. It is a powerful platform with small company customer service. We have used it for many years and our donors love it.
June 25, 2025
Unprompted review
Reply from FundRazr
Thank you so much for the kind words! We’re thrilled to hear FundRazr has been a great fit for you over the years. It means a lot to us that you value both the power of the platform and personalized support—we work hard to offer the best of both worlds. We’re grateful for your continued trust, and we love hearing that your donors are happy, too!
Thanks for being part of the FundRazr community 💙
The fundrazer platform is easy to share…
The fundrazer platform is easy to share across all my social media.
April 15, 2025
Unprompted review
Reply from FundRazr
We're thrilled to hear that sharing your campaign across social media has been easy—that's exactly what we aim for. The more visibility, the more support! Excited to see your campaign grow! 💙
Assistance with platform is AMAZING!
Assistance with platform is AMAZING!! I wasn't sure how exactly to set up my campaign because I had more than one person fundraising but under the same umbrella. I had never used Fundrazr and reached out and within minutes I had a zoom meeting set up and all of my questions answered. GREAT customer service!!
January 6, 2025
Unprompted review
Reply from FundRazr
Thank you so much for your kind words! 😊 We’re absolutely thrilled to hear that you had a great experience with our support team. Making sure you feel confident and supported while setting up your campaign is our top priority, and we’re always happy to jump in and help whenever you need. It’s wonderful to hear that we could answer your questions and set everything up just as you needed.
Wishing you all the best with your crowdfunding—cheering you on every step of the way! 🚀💙
Please feel free to reach out to us anytime! We're always here to help!
The Best Crowdfunding Platform
I love fundrazr because it is easy to use and setup. I like it because it is a relatively unrestrictive but secure method to fundraise for your community. It is also relatively cost effective with an affordable rate. One of the features I really appreciate about the website is that it allows the organizer to notify his supporters about the current funraiser, and that generally there is a lot of flexibility in the website. The fact that many have donated has proved its effectiveness and a medium of contribution. I also love it because it's Canadian 🍁 The only concern I have with it is that I never recieved a notification when a donation was made, perhaps my notifications are off, though I should expect this setting to be left "ON" by default. Regardless, Fundrazr is a wonderful platform for fundraisers.
January 11, 2025
Unprompted review
Reply from FundRazr
We’re glad to hear that you’ve found FundRazr easy to use, flexible, and effective - it means a lot, especially coming from someone using it to make a difference in their community. And yes—we love that it’s Canadian too! 🇨🇦
Thanks for the feedback about donation notifications as well. You’re right—those alerts should definitely be helpful by default, and I’ll pass your comment along to our team. In the meantime, you can double-check the notification settings in your account just to be sure they're switched on.
Really appreciate your support and insight- it helps us keep making the platform even better! 💙
The site is very easy to use
The site is very easy to use. If you do have a problem they respond very quickly.
October 23, 2024
Unprompted review
Reply from FundRazr
We're so glad to hear you've found the site easy to use - and that our support team was there when you needed help. We’re always here to make sure things run smoothly for you. Thanks for being part of the FundRazr community! 💙
Trying to raise money for a friend with…
Trying to raise money for a friend with urgent medical needs. Set everything up..site is sitting there, saying must be approved, contact support. So I contact support and...nothing...says to me the company has fallen over. Worrying to see others reporting same here. Obviously not a safe place to collect funds.
October 4, 2024
Unprompted review
Reply from FundRazr
We’re really sorry to hear about your experience and completely understand how frustrating and disappointing it must have been, especially given the urgency of your campaign and the care behind it.
Unfortunately, due to recent regulatory changes, we’re currently unable to support fundraising campaigns in your region. As a result, any campaigns created from affected areas are automatically paused and prevented from processing payments. We recognize this wasn’t made clear enough in your setup process, and we truly regret the confusion and delay it caused.
Our support team works hard to respond as quickly as possible, but I’m sorry we didn’t meet your expectations in this case. We’re actively working to improve how these restrictions are communicated so others don’t run into the same issue.
Thank you for taking the time to share your feedback—it helps us improve, and we genuinely wish you and your friend all the best.
The plateforme is very easy to use
The plateforme is very easy to use, with helpfull templates! Till now no supporter yet for my campain ... I will write back once done
February 26, 2024
Unprompted review
Reply from FundRazr
Thank you for your feedback! We're delighted to hear that you find our platform easy to use and that the templates have been helpful for your campaign. Regarding supporters, we encourage you to share your campaign with your social network to get the word out and garner support. Please don't hesitate to reach out with any further questions or concerns.
We look forward to hearing from you once your campaign is completed.
My campaign was closed without any…
My campaign was closed without any warning. I do not know the reason, and the support team did not contact me. Unfortunately, I contacted support, but it is not responding.
February 15, 2024
Unprompted review
Reply from FundRazr
We’re really sorry to hear about your experience and completely understand how upsetting it must have been to have your campaign closed without warning.
In some cases, campaigns may be paused or closed due to regional restrictions, compliance requirements, or guideline issues. We do our best to notify creators and provide details, but we clearly missed the mark here - and for that, we sincerely apologize.
Our support team aims to respond promptly, and we regret that you haven’t heard back yet. Your feedback is valid, and we’re reviewing this situation to make sure we improve communication moving forward.
Thank you for taking the time to share your experience. We truly appreciate it - and we wish you the very best with your fundraising efforts.
Excellent experience
Excellent experience. Very professional and timely.
We would definitely use them again. The only shortcoming was that they didn’t have a provision for a recurring donor.
January 1, 2024
Unprompted review
Reply from FundRazr
Thanks so much for the wonderful 5-star review! We're thrilled to hear you had a great experience and found everything professional and timely—that really means a lot to our team. 💙
And thank you for mentioning recurring donations! You’ll be happy to know that recurring contributions are available when you use our Fee Recovery pricing model. This option lets supporters set up automatic monthly donations, which can be a great way to build steady, long-term support for your cause. If you run another campaign, I’d be more than happy to help you enable that feature and make sure it fits your goals.
We’d love to work with you again and help make your next fundraising experience even better. Thanks again for your kind words and thoughtful feedback! 😊
Love Fundrazr
The platform is very easy to use and it they were quick to send the donations that we collected.
January 31, 2024
Unprompted review
Reply from FundRazr
Hi Jennifer!
Thank you for your positive feedback! We're delighted to hear that you found our platform user-friendly and that we could promptly process and send your donations. If you ever need assistance in the future, feel free to reach out.
FundRazr Platform is User-Friendly and Effective
I have used the FundRazr platform for my year-end campaigns the past five years. Each year the experience has been a bit easier and productive. Using the platform has enabled me to meet and even exceed my fundraising goals. When I have had problems to troubleshoot the FundRazr team has been helpful at resolving these.
December 31, 2023
Unprompted review
Reply from FundRazr
Thank you so much for the fantastic 5-star review! We're honoured that you've trusted FundRazr for your year-end campaigns over the past five years—that kind of long-term partnership means the world to us. 💙
It's great to hear that things have become easier and more productive each year, and even better to know you've been able to meet (and exceed!) your fundraising goals. That’s exactly what we hope to empower our creators to do.
We’re always here to help if you ever run into bumps along the way, and we truly appreciate your continued support and feedback. Looking forward to many more successful campaigns together! 🙌✨
Great platform and Easy To Use!
Great platform, easy to setup and we reached out goal! Thank you!
December 31, 2023
Unprompted review
Reply from FundRazr
Thank you for your fantastic feedback! We're thrilled to hear that you found our platform user-friendly and that you successfully reached your goal. Congratulations on your achievement! If you ever have more fundraising endeavours or need assistance in the future, don't hesitate to reach out. We appreciate your support and wish you continued success in all your endeavours.
Reply from FundRazr
Thank you so much for your positive review! We're thrilled to hear that you found the donation process easy and straightforward. Your support means a lot to us, and we're here whenever you're ready to contribute again. If you have any suggestions or if there's anything else we can do to enhance your experience, feel free to let us know. Thanks again for being part of our community!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.