Lesley Shand gave my late Mother the most wonderful funeral. Every detail of the service was just perfect. From arranging the flowers, the music, the local minister and the catering for the wake, Lean... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From the moment I contacted the out of hours team I knew that my relative was going to be looked after in a dignified and caring manner which she deserved. I would not hesitate to recommend Leanne and... See more
Company replied
During such a sad and overwhelming time, the team at Corfe Mullen were friendly and helpful - it felt that nothing was too much for them. The service provided was personal, sympathetic and tailored to... See more
Company replied
Danielle & the Lesley Shand team were extremely helpful , professional & knowledgeable while also being very approachable .As a family we cannot thank them enough for the service they provided & for m... See more
Company replied
Company details
Written by the company
Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.
Douch Family Funeral Directors
Written by the company
- Our Number One Priority is You!
- Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.
Contact info
184 Wareham Road, Corfe Mullen, BH21 3LL, Wimborne, Dorset, United Kingdom
- 01202 658833
4.9
Excellent
68 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Giving my Mother the perfect funeral
Lesley Shand gave my late Mother the most wonderful funeral. Every detail of the service was just perfect. From arranging the flowers, the music, the local minister and the catering for the wake, Leanne, one of the funeral directors at Lesley Shand, made sure every single detail, no matter how small, was catered for. My Mother and I were very close and her passing was a huge loss for which time will not heal, but, I think she would have been very happy with the "send off" she received from Lesley Shand. If you are, or are about to, go through the grief of losing a loved one, then I highly recommend Lesley Shand Funeral Service in Corfe Mullen.
January 29, 2026
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
It was our honour for myself and my Team to care for your late Mother with the respect that she deserved. Your kindness, attention to detail and love shone through, to ensure that we were able to give her the very best send off. We had a beautiful service that was delivered by the Canon in our Ceremony Room, followed by a lovely afternoon tea.
Taking the time to thank us and your kind words mean a lot to us, thank you. We look forward to seeing you soon for that cup of tea and catch up.
Kindest regards and best wishes from Leanne and the rest of the team at Lesley Shand Funeral Service.
Funeral of mum
From the moment I contacted the out of hours team I knew that my relative was going to be looked after in a dignified and caring manner which she deserved. I would not hesitate to recommend Leanne and all the staff at Corfe Mullen who were so kind and caring throughout such a difficult time.
November 5, 2025
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you so much for your kind words. It means a great deal to myself and the Lesley Shand team to know that we were able to support you during such a sad time. You helped us to give your mum the most beautiful send off, which we are grateful to have been part of.
Wishing you and your family all the very best. Kind regards. From Leanne and the rest of the team at Lesley Shand Funeral Service.
Thankyou Danielle and the team for all…
Thankyou Danielle and the team for all your help and professionalism during this difficult time.
January 12, 2026
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you for taking the time to leave such a lovely review. It was a pleasure to have met Mike and to have been able to honour his wishes. It was a beautiful service and a fantastic turn out for a much-loved gentleman. Kind regards. From Danielle and the rest of the team at Lesley Shand Funeral Service.
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you Jean for taking the time to leave us a review. We are pleased you feel this way about the service provided for Peter. Take care of yourself. With Kindest Regards. From
Danielle and the rest of the team at Lesley Shand Funeral Service.
Exceptional
Exceptional; faultless care, attention to detail and dare I say it with gentle humour for the passing of my aunt by both Funeral Director Leanne and Celebrant Neil.
I can't thank you enough - Mark
October 23, 2025
Unprompted review
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Dear Mark and family,
It was an absolute honour to be part of Brenda's Celebration of Life.
Brenda had such a beautiful fitting service with your help.
Wishing you and your family all the very best.
Kindest regards, Leanne, Neil Prince - Celebrant and all the team at Lesley Shand Funeral Service.
Absolutely the best funeral home ❤️
Danelle was absolutely an amazing credit to your team.. she is so kind , professional and caring for every tiny detail to be exact for Dads funeral. Her commitment and contribution to our family was incredibly inspiring. Natalie her wingman was as lovely and kind, & nothing seem to be too much trouble for this incredibly generous people. I would recommend them a million % .
As a total deer in the head lights , not knowing an absolute thing for dad’s funeral, Danielle simply said on our 1st meeting … “we’ve got this and Dad will have the best send off ever. “. And she was so TRUE to her words. She was PERFECT. & her Team in a very challenging Family situation.
This funeral was arranged from NORFOLK.
And you wouldn’t have known that l was not living in Corfe Mullen . I was never made to feel alone at anytime ❤️
10/10 and 5 🌟s isn’t enough
Dawn Stafford
Burgh Castle… Norfolk
October 21, 2025
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you so much Dawn for taking the time to leave such a lovely review, it means so much to us. It was a privilege to take care of you and your family, and I am so pleased that you feel that we gave Dad a lovely send off. I don't think I'll ever forget those Dahlias, they were beautiful. Take care of yourself and each other. Kind regards. From Danielle, Natalie and the rest of the team at Lesley Shand Funeral Service.
Our Mothers Funeral
Gemma and the staff at Douch were very understanding and compassionate. Their advice, help and care was indispensable making the sad event of my mothers funeral that much easier.
August 8, 2025
Unprompted review
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Many thanks for taking the time to leave a review of our services. It was a privilege to be able to support you with the funeral arrangements for your Mother's funeral service. Kind Regards Gemma and the Team at Albert Marsh Funeral Directors.
A very personal and special ending for our mum.
My sister and I are very happy to give an unreservedly good review to your company for the way you conducted our mum's funeral.
Gemma at the office in Wareham handled the whole procedure with care and respect and organised the church service, vicar , burial and everything associated with the ceremony as well as the chapel of rest where we could visit mum at any time. She made a very difficult time as easy as possible for us and a feeling that we had done everything possible to give mum a dignified and very personal ending.
Thank you all so much.
July 17, 2025
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Many thanks for taking the time to leave such lovely words. It was a great honour to be able to make such a difficult time for you that little bit easier for your family. Kindest Regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.
Warmth & support at an overwhelming time
During such a sad and overwhelming time, the team at Corfe Mullen were friendly and helpful - it felt that nothing was too much for them. The service provided was personal, sympathetic and tailored to our needs and specifications. Thank you Danielle and co for supporting us through this terrible time with warmth and respect. The process was made seamless for us and we were able to celebrate our lovely dad’s life - thank you
May 19, 2025
Unprompted review
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you Danii for taking the time to leave such a lovely review. It was a pleasure to look after you all and I'm pleased you feel we gave Dad a lovely send off! Take care of yourselves and of course your lovely Mum. Warmest Regards. From Danielle and the rest of the team at Lesley Shand Funeral Service.
Leanne at lesley shands was so helpful…
Leanne at lesley shands was so helpful and kind when my dad passed away she made everthing so easy ,and explained everything that was going to happen
June 3, 2025
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Dear Sally, Thank you for taking the time to leave such a kind review.
It was an honour to be entrusted with Dad's care and arrangements, bless him.
I hope you and your family keep well at this sad time.
Sending you our very best wishes. From Leanne and the rest of the team at Lesley Shand Funeral Service.
Extremely friend professional service
Extremely friend professional service. Every member of staff made the whole experience effortless, at a time when the entire family are greaving it gave us all so much comfort knowing our Father was in good hands. I would personally like to extend my gratitude to all concerned. Thank you.
April 16, 2025
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you for taking your time to leave such kind words. It was a privilege to support you and your family during such a difficult time. We’re deeply grateful for your trust and are honoured to have been able to help you say farewell in a meaningful way. Kind Regards. From Dani & the team at Lesley Shand Funeral Service.
Would definitely recommend.
Experienced staff, no 'hard sell', good communication & the compassionate approach one would hope for from a funeral director.
March 24, 2025
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you for taking the time to write a review and for your kind sentiments Sarah. We are so glad you were happy with how we handled the funeral arrangements. We wish you all the very best. Kind regards. From Leanne and the rest of the team at Lesley Shand Funeral Service.
Making a difficult time much easier
I cannot imagine a company that would take more care of our loved ones. At every stage, the folks at Lesley Shand are lovely to deal with and extremely helpful. The whole process from planning, right through the funeral was conducted with the utmost dignity and care.
March 11, 2025
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you Andy for taking the time to leave such a lovely review. It was a pleasure to work alongside you to give Graham a fond farewell. Take care of yourself and each other. With kindest regards. From Danielle and all the team at Lesley Shand.
Attentive, caring and professional
Danielle was attentive and caring from the moment we called. Everything ran smoothly and the care shown for Dad was touching.
December 8, 2024
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you Mark for taking the time to leave a lovely review.
I am so pleased that you felt well taken care of and that we were able to give Dad the service he deserves.
Take care of Mum, yourself and each other.
With Kindest Regards,
Danielle and the team at Lesley Shand
They gave us plenty of suggestions and time to know what was right for our loved onehey were excellent have us plenty of…
They were excellent have us plenty of time to know what we wanted for our loved one and plenty of good suggestions and valuable support have no complaints
I had a send off for my loved one which we all enjoyed. Thanks to all
January 9, 2025
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you, Deb, for taking the time to leave such a lovely review. It was an honour to be a part of Mum's service. Take care of yourself. Kind Regards,
Danielle and the team at Lesley Shand
Very professional kind and patient
Very professional kind and patient. I know that my late husband was treated with the greatest respect.
November 28, 2024
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Dear Karen,
Thank you so much for taking time to leave your lovely review.
It was our privilege to look after your dear husband at such a difficult time.
Thinking of you and best wishes. From Leanne and the rest of the team at Lesley Shand Funeral Service.
Excellent service
Very helpful and nothing was too much trouble. And guided us through the process from start to finish
A special thanks to Vince and Leanne for all the help they gave
November 25, 2024
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you for taking the time to leave such a kind review of our services. It was a great honour to be entrusted with the arrangements for your mother’s funeral and give her the send-off she deserved.
We wish you all the very best. From Leanne, Vince and the rest of the team at Lesley Shand Funeral Service.
Excellent servicethe outset we were impressed with…
From the outset we were impressed with the sympathy and kindness shown to the needs of the whole family. The suggestions for flowers and catering showed an excellent attention to detail.
We were given a very personal service with our queries answered promptly and patiently. We would not hesitate in recommending their services to others.
November 7, 2024
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you Judith for taking your time to leave us a review. It was an absolute pleasure to take care of you all and I am so pleased that you feel we gave you a good service. Take care of yourself and each other. Kind regards. From Danielle and the rest of the team at Lesley Shand Funeral Service.
Friendly and professional
We used Lesley Shand Funeral Directors in Corfe Mullen and as a family we found that from start to finish the service we received was amazing. At such a terrible time they were patient, understanding and caring. Couldn't have wished for better service, would definitely recommend.
October 1, 2024
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you so much for your kind words. We are glad we could provide the support you needed at such a difficult time. It was truly our privilege to assist in honouring Dave's life with respect and compassion - He was an incredible man.
Wishing you all the very best & kind regards. From Leanne and the rest of the team at Lesley Shand Funeral Service.
When thank you is not enough
From the moment we met Leanne we knew that we had someone very special to lay my father to rest with.She is the most professional,caring, kind and compassionate person who was able to bring sunshine to a very dark place and our entire family will always be thankful for this.
October 17, 2024
Unprompted review
Reply from Douch Family Funeral Directors - Lesley Shand Funeral Service - Corfe Mullen
Thank you for your kindness leaving a lovely review. It was my honour to look after Ray and to give him the fitting send off that he deserved - such a special man. Your card and heartfelt words, chocolates and doggie treats for Bella really do mean a lot. Thank you Julie and all the family. King regards. From Leanne and the rest of the team at Lesley Shand Funeral Service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.