Funeralwise Reviews 628

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I am terminal with a rare liver disease. I have been taking care of all the arrangements when the end comes. It's easier for me to do these things than to leave it to my wife and daughters. Your websi... See more

Company replied

Rated 5 out of 5 stars

Choosing an urn for your loved ones remains can be yet another emotional roller coaster of grief. This company provides excellent choices, great customer service, and timely delivery. Best of all, the... See more

Company replied

Rated 5 out of 5 stars

I used Funeralwise for some planning guidance, and it really helped simplify a stressful process. The information was clear, and easy to follow. It made making decisions a lot less overwhelming. Overa... See more

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Rated 5 out of 5 stars

These were the first thing I found when we did an online search at the funeral parlor. The urns are traditionally shaped, seem to be a paper mache material which is perfect for a water "burial." The... See more

Company replied

Company details

  1. Funeral Home
  2. Association or Organization

About Funeralwise

Written by the company

Our lives are full of celebrations, both big and small. None is more difficult to arrange than the final celebration of life. That's because planning a funeral is unlike planning for any other milestone event, especially if it comes unexpectedly. There are many decisions to be made and much to do. At Funeralwise, we know that planning for what comes next can make it easier for you and your loved ones.

An end-of-live celebration is more than just a funeral or memorial service; it’s also an important ritual for those who are left behind. It’s our mission to help you navigate the funeral experience. Whether you are planning for yourself, making arrangements for a loved one, or supporting someone who has experienced a loss—we are here to help.

At Funeralwise, we specialize in helping you prepare, celebrate, and remember. Use our planning tools, get etiquette tips, or shop our store. We're sure to have the funeral-related resources you need to help make the journey easier.

Here are just a few of our most popular resource pages:

Funeralwise Memorial Store

Funeral Planning Resources

Funeral Insurance Resources

Celebration of Life Resources

Grief Resources

Pet Loss Resources


Contact info

4.8

Excellent

TrustScore 5 out of 5

628 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Well made and natural

The urn I ordered was very well-made. It included a bag that I could have buried along with it, but I chose not to. There was a pin that secured the lid so even if I had fallen over, it wouldn’t have spilled. I was very happy with the purchase

July 9, 2025
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Reply from Funeralwise

Thank you for taking the time to provide feedback! We are thrilled that you were happy with your experience.
The Funeralwise Team

Rated 5 out of 5 stars

Easy ordering

Easy ordering, quick delivery, more beautiful than picture when arrived, good quality, would use again an tell friends & family

May 27, 2025
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Reply from Funeralwise

Thank you for the kind words. We are thrilled that you were happy with your urn.
The Funeralwise Team

Rated 5 out of 5 stars

Will buy another...

Of course, I haven't used 😌 I really liked the concept, presented in a tote, a sealed cover wrap around it. Not foreboding appearing as to its intended use. I will be purchasing another for my husband. I like the biodegradable concept. I have shared your link with others. My soul is at Peace with God, but in the natural, this has given me peace, also. Thank you!

May 22, 2025
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Reply from Funeralwise

Thank you so much for the feedback. We are thrilled that you were happy with the product.
The Funeralwise Team

Rated 2 out of 5 stars

Text Placement

Two main things:
1) The placement of the text was lower than anticipated/pictured. In the product images, there are two lines of text, so I expected my one line of text to occupy the first line pictured. Instead, it seemed to be printed to appear on line 2, with line 1 left empty. The placement felt awkward.
2) Would have loved a box to come with the larger product; only the smaller heart had a box.

May 22, 2025
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Reply from Funeralwise

We are so sorry that the engraving wasn't what you expected. I will make sure to pass the information along to our customer service team.
The Funeralwise Team

Rated 5 out of 5 stars

Great at every step

From the first mistake i made in ordering 2 urns to the fast shipping the communication was great and the urn was perfect

May 6, 2025
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Reply from Funeralwise

We are thrilled that you had a good shopping experience. Thank you for taking the time to provide feedback. It is extremely helpful.
The Funeralwise Team

Rated 5 out of 5 stars

I reached out to customer service…

I reached out to customer service regarding an out of stock urn and they answered quickly! The urn we actually ordered shipped on schedule and was lovely!

April 11, 2025
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Reply from Funeralwise

Thank you so much for trusting us with your purchase
The Funeralwise Team

Rated 5 out of 5 stars

The beautiful urn

The beautiful urn was exactly what I thought it would be and was carefully packed

March 31, 2025
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Reply from Funeralwise

We are so happy that your purchase met your expectations.
The Funeralwise Team

Rated 5 out of 5 stars

Appreciation

The first urn that was sent to me was damaged. A replacement was sent to me and I did not have to return the first one. I appreciate that.

March 3, 2025
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Reply from Funeralwise

Thank you!

Rated 5 out of 5 stars

I made a small mistake on what I wanted…

I made a small mistake on what I wanted on the piece, Chris called and asked about it. We straightened it out I thought. She called back and a little research showed a spellig difference on the original so we set it that way. It turned out beautifully
What a great lady to work with under trying circumstances
Thank You Chris

February 18, 2025
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Reply from Funeralwise

Thank you. We will be sure to let our customer service team know you were happy with the service.
The Funeralwise Team

Rated 5 out of 5 stars

Happy with delivery and quality

My scattering urn arrived early and in excellent condition. Was very pleased with the quality. It's now just sitting on hold until needed, so one item off the check list. Followup emails were thoughtful and helpful.

January 8, 2025
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Reply from Funeralwise

Thank you for letting us know. We are truly grateful for your business.
The Funeralwise Team

Rated 5 out of 5 stars

Very nice product at a sad time

I received a lovely box for my beloved dog’s ashes. When your heart is broken, it’s nice for everything to be as ordered.

December 4, 2024
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Reply from Funeralwise

Thank you. We are grateful that we could help even a little bit.
The Funeralwise Team

Rated 5 out of 5 stars

We accidentally ordered a block from…

We accidentally ordered a block from different cute it was awful after getting refund we remembered we used funeral wise the first time and again they were excellent fast and such a ray of reassurance at a time of darkness for our family please do yourself a favor at your dark time and let them b a light

September 6, 2024
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Reply from Funeralwise

Thank you for remembering us.
The Funeralwise Team

Rated 5 out of 5 stars

Excellent quality and care

This was precisely what I was looking for and arrived in a timely manner. The urn was exactly as pictured and even more beautiful and high quality in person. Packaging was very thorough protective. Care instructions provided with urn were very helpful. The temporary urn fit exactly as described. This purchase was everything as it was described to be, exactly what I was hoping for.

November 19, 2024
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Reply from Funeralwise

Thank you for taking the time to let us know we were helpful.
The Funeralwise Team

Rated 5 out of 5 stars

Beautiful urn and excellent customer service

Jennifer provided excellent customer service by continuously communicating with me throughout the ordering process. The urn I selected was beautiful and exactly what I wanted for my mother. I was on a time constraint and she helped me get it in time for the service. I appreciated her assistance!

November 8, 2024
Rated 5 out of 5 stars

The job was perfection

The job was perfection, I was very happy with my purchase. A beautiful resting place for my sweet dog. It arrived on time and quick. Thank you so much, 5 stars for sure, I would recommend to anyone!

October 17, 2024
Rated 5 out of 5 stars

Very Good Product

Honestly, I was genuinely surprised by the quick delivery and the quality of the product. I was not in a frame of mind to be my usual careful self and just ordered something I hoped would work. When I received no tracking info from the business, I thought uh-oh, it's never going to come. But I was wrong! The bamboo scattering urns arrived in about a week. They were actual bamboo and much nicer in appearance and materials than the ones sold by the funeral home, and less expensive too!

August 12, 2024

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