FunPay Reviews 29,502

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the user-friendly interface and the overall security of the platform, especially appreciating the transaction control after payment. Many consumers praise the customer support for being responsive, helpful, and fair in resolving issues, with some noting its speed. People often describe the service as excellent for buying and selling digital items, emphasizing its reliability and efficiency. However, some customers were not happy with the scammer protection, mentioning issues related to fraudulent activity and concerns about account security, which sometimes led to negative consequences for users. Some people also felt that the support could be slow or that accounts were randomly locked without clear reasons, particularly when attempting purchases with credit cards.

What people talk about most

Website

Users describe ambiguous interactions with website. Many customers praise the platform as a great and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the fast, responsive, and... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the platform for its... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the service, citing user-friendly... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised the secure escrow system, fast... See more

Based on these reviews

Rated 5 out of 5 stars

I have been buying and selling on this site for several years now. If you are not trying to deceive anyone, you will always be fine! Although the support is not very fast, it always understands con... See more

Rated 5 out of 5 stars

I have been using Funpay for around two or three weeks now and although I had a slight initial problem adding funds (probably because I`m so paranoid) once I got that done I have had a very positive e... See more

Rated 5 out of 5 stars

Perfect trade platform. User-friendly interface, WORKING tech support (its rarity these days), alot of offers - do you need something beside all of this? I dont think so.



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FunPay Bans Arbitrarily to Avoid Refunding Your Money!

I have an ongoing dispute on FunPay where dozens of my orders were taken back from me. I reported the seller, but FunPay refuses to take responsibility. They told me to let them know if the seller adds a balance. Why should I be the watchdog when I paid them a commission to act as a secure intermediary?

On top of that, they permanently banned me just for sharing my Telegram address. The error screen clearly states this is a minor violation and the ban should be lifted, but support blocked my access completely. They are doing this so I cannot follow up on my dispute and to seize the hundreds of dollars I am owed. Stay away from this platform!
ticket 12643528

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

I advise against using this seller

I advise against using this seller. There was a problem during the raid; the order was confirmed, but it took 5 hours to complete the raids for players who had already done them. There was no compensation for this issue; their only solution was for me to buy another boost so they could give me a 10% discount. I do not recommend this seller; there are plenty of much better ones!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

You can find nice and cheap accounts.

This site is a marketplace. There are good sellers and bad sellers. To find good sellers, check the age and rating of the seller accounts. If you buy from high-rated and established accounts, you're unlikely to have any problems.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

I was a seller on this website

I was a seller on this website. A complaint came up, and I resolved it by calming the situation and offering compensation. The buyer removed the complaint and confirmed that they have no claims against me. However, support has been ignoring my messages for two whole days and doesn’t seem to be planning to respond. I have about €25 in my balance, and I can’t withdraw it because support won’t reply. If you’re looking for a platform to sell on, FunPay is not the best choice!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

My first look at FunPay

A very user-friendly interface, with easy access to searching for products and sellers. A very well-designed feedback and chat system. A safe system that ensures no one gets scammed.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Pretty safe deals

Pretty safe deals, I have over 500 saler on this website and it's great! It's good to make some money just by rebuying stuff on this site or just like a normal buyer go and buy something

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Okay

It’s good I love it very very very great I would say and recommend

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Support is great!

It's a marketplace for others to sell, so it can be variable how good the service is but customer support for funpay is incredible and always fair.

April 14, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look