FunTech Ltd (Only in Republic of Ireland) - DOUGLAS COURTReviews 

10
TrustScore 2 out of 5

2.2

DOUGLAS COURT SHOPPING CENT, T12 HK5D CORK, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give less stars I would. Absolutely THE WORST place in the world to get anything done. Man on the counter very little English and even less manners. Kept laughing in my face when HE made a... See more

Rated 1 out of 5 stars

Absolutely awful experience .Manager won't even entertain the idea of returning an item. Bought my daughter's first phone here and it wouldn't charge as soon as we got it home. Returned same day and m... See more

Rated 5 out of 5 stars

Called in to store in Douglas Cork and I met a really nice man his name is Oisin he sorted my problem in a few seconds, I had bought a new Samsung tablet and I struggle to transfer data from o... See more

Rated 1 out of 5 stars

I got my screen replaced two weeks ago and bought a new phone cover. My phone this morning was cracked after I took it out of my pocket and is continuing to crack more and more. I brought it bac... See more


Company details

  1. Computer and Accessories Store
  2. Cell Phone Accessory Store
  3. Cell phone charging station
  4. Cell Phone Unlocking Service
  5. Computer Repair Service
  6. Mobile Phone Repair Shop

Information provided by various external sources

FunTech Ltd (Only in Republic of Ireland) - We are not connected with any company called funtech outside of Ireland. Before leaving your review, make sure you have the right company. We are in Ireland, in Europe, not in New Zealand! Smart Home, Home networking, Mobile phones, Bluetooth Speakers, Earphones, headphones, Xiaomi, Ugreen, USAMS. Online Shopping with home delivery


Contact info

2.2

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(10)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DONT GO NEAR

If I could give less stars I would. Absolutely THE WORST place in the world to get anything done. Man on the counter very little English and even less manners. Kept laughing in my face when HE made a mistake in telling me my switch would take 1hr to fix. What he failed to mention was that it'd be 1hr when the actual technician arrives. Who in turn took over 90mins 2arrive. I wouldn't even look in d door of d place.

August 23, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible management.

Absolutely awful experience .Manager won't even entertain the idea of returning an item. Bought my daughter's first phone here and it wouldn't charge as soon as we got it home. Returned same day and man who sold me the phone says he can do refunds over 20 euro and to come back tomorrow when the Manager's to get a refund. Came back next day with receipt and told repeatedly by manager" no it's physical damage no refunds" and gave a complaints email address.

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

Truly awful service!!! Got the LCD screen of my iPad fixed…

Got the LCD screen of my iPad fixed here as it was cracked. Cost quite a bit but was pleased with 3 month warranty. However, once I'd taken the iPad home I noticed the 'home' button had slipped. I returned with the iPad but was told I must have subjected it to an impact as it wouldn't have moved otherwise. This is quite categorically not the case as I treated the iPad as if it was my newborn child, especially as it cost so much to fix!!! They refused to consider any fault on their part and my warranty was useless!!! Obviously there must be some issue with the clasps holding the screen in place - it is beyond ridiculous that this issue occurred without ANY mishandling!?!! I wish I'd read earlier reviews before considering them with the repair. DO NOT GO NEAR THIS COMPANY FOR REPAIRS!! I'm very sorry I did!!

October 14, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute joke of a shop

Absolute joke of a shop, the most unhelpful and incompetent group of people I've ever had to deal with. I showed up three times with nothing repaired, the first time I showed up, they told me that the screen that they would be ordering would in the first day next week.The second time I showed up, on that day they told me that the screen had not come in and that I'd have to come in on another day again (without specifying what day). The third time I came in, they called me to tell me that the screen was in so I let them know that I would show up on Saturday and they said that'd be great. The repair was going to be about an hour I was told initially so I came in and dropped my phone in only to be told that there would be a 2 and half hour delay before my phone would be fixed because they had 2 other phones in line, Which I did not know about(no time slot booked or anything, just come in) despite having plans I stayed for the extra 2 and a half hours. I came back again after that only to be told to wait ANOTHER HOUR and that they had not started fixing my phone. Took my phone back and I'm never going back to that kip. Waste of my time, waste of travel and waste of money. AVOID THIS DUMP

June 18, 2022
Unprompted review
Rated 1 out of 5 stars

Awful for phone repairs

I got my screen replaced two weeks ago and bought a new phone cover. My phone this morning was cracked after I took it out of my pocket and is continuing to crack more and more.

I brought it back as I was told I had a 3 month warranty. I have not dropped it recently. They refuse to honor the warranty and offered absolutely no solution. My previous screen which I had dropped many times with the cover on never broke until it fell when I had the cover removed.

The replacement screens they use are obviously extremely cheap and poor quality, I would strongly recommend avoiding here for repairs.

May 31, 2022
Unprompted review
Rated 5 out of 5 stars

I visited the store Douglas on tue 26th…

I visited the store Douglas on tue 26th phone was damaged due to coffee spillage the Gentleman who was there tried to fix but phone was beyond repair, so I purchased a new phone from the very helpful young lady there, I returned to the store Fri 29th as my mobile phone data was not working and again the same Gentleman was there who worked extremely hard to sort out the data, he did sort it out and was very helpful, I would definitely recommend this store Douglas, fantastic staff well done fun tech Douglas court, Sandra

April 29, 2022
Unprompted review
Rated 5 out of 5 stars

Called in to store in Douglas Cork…

Called in to store in Douglas Cork and I met a really nice man his name is Oisin he sorted my problem in a few seconds, I had bought a new Samsung tablet and I struggle to transfer data from older tablet to the new tablet well Oisin just explained my problem and just pressed a few buttons and hey presto.This guy made my day.

January 4, 2022
Unprompted review
Rated 1 out of 5 stars

Cheap Tat

Terrible quality product and staff you were untrained. I asked for a lightening extra long cable and come away with a regular cable. I also purchased a pop stop for my daughters phone. It didn’t last two hours. A shop of cheap tat

February 20, 2021
Unprompted review
Rated 1 out of 5 stars

Absolute joke!!!

Absolute joke!!!! I ordered a screen to Blackpool the guy had never done one before so I took the screen and drove all the way over Douglas where his colleague was working he replaced the screen and broke the camera in doing so..so now I'm waiting for a new camera...also the man that worked on the screen was very rude and unhelpful he also broke off a corner of the case and then super glued it back on...I'm actually in shock that a company in 2020 is being represented by a man like this he needs a course in customer service!!!!

July 3, 2020
Unprompted review
FunTech Ltd (Only in Republic of Ireland) - DOUGLAS COURT logo

Reply from FunTech Ltd (Only in Republic of Ireland) - DOUGLAS COURT

Our staff are always polite and all issues are always resolved. We cant please everyone.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look