Furnique Reviews 

do not buy from this company. I've been trying to contact them for 15 days to make a return and the customer service is non-existent! therefore and order the goods then you have to keep them even if it's not good!!!

Order #100023929 for 2 x cots and 2 x mattresses can’t believe that this company also known as mr housey is still trading . Do not buy from them I reported them to Rip off Britain and appeared on the tv show this year after they ripped me off ...after Weeks chasing the order only 1x damaged cot arrived with no mattresses and the other cot never came and despite numerous emails they never replaced or competed the order and the promised refund never materialised from them that god I paid on my credit card who after a while did a chargeback so I was lucky Check out the programme Rip Off Britain on bbc

Do not buy from this sham company !
Purchased a cot in July 2017 they had oversold and was delayed for 8 weeks. Questioned on various occasions and was advised they could not guarantee my purchase date. I requested any similar cot beds and was sent some pictures , I advised I would take a different one as long as it was similar to the one I ordered however was 10 pound cheaper and was advised I would also get refunded 10 percent for the delay.
When I received the cot the holes had been made in the incorrect place ! I took pictures and contacted the company to be told if I wanted to send it back it needed to be in original packaging !! This was also not a cot bed just a cot ! I argued about this how can this happen when it’s been made and I had taken the pictures ! At this point my husband read reviews and said we were going to probably send back and get no refund so he added holes but I advised the conpany I wanted to cancel the mattress that was delayed for refund for the appalling products! Move on 14 months I’m still chasing for my money ! This company is a sham you do not get what ordered and they never give refunds ! I have emails dating back to sept 2017 where I have had replies but just advising there is a backlog and being dealt with ! I spent £500 on cot for rubbish and nothing I ordered !!

Bad bad bad scammers... stay away

DO NOT BUY FROM MRHOUSEY.COM or FURNIQUE

Terrible company. I only wish I had seen the reviews.

Ordered a desk table on 22nd Sept from Mrhousey,com, with expected delivery in 5-10 days one website. As soon as payment made the invoice showed delivery in 2-4 weeks. It is now 10 weeks later and the desk is still to arrive. I have a series of emails promising delivery information this week and then the same the following week with no real time details.
I have asked for my money back, only to be told it will arrive and delivery details will come in 2-3 days. 4 days later I have not received any further emails.

The battle for refund or product continues. Even though I have requested for my money to be returned they do not seem to want to comply. They are totally outside their delivery frame and I have had enough!

Avoid furnique.co.uk, mrhousey.co.uk, kiddic.co.uk

This business is trading under many names, mr housey.co.uk and Kiddic along with furnique.co.uk

They portray that they stock good product on a good website and even have certificates with resolution companies for peace of mind. However they dont have the stock, they take your money and dont refund you.

Please share with anyone who is thinking of using any of these companies. We are currently suing them to try to get our money back.

We all work hard for our money, please dont give it to these guys.

If I could give it a 0 I would do so. I implore anybody who is looking to buy from this organisation to read the reviews. We sadly thought it would not happen to us. Not only did we have to cancel our order after numerous 'delays' but the process of getting our money back was also an absolute painful experience. The owner(s) of the company clearly do not care about service and I am shocked they remain trading.

No delivery - no money back. Worst experience ever.
I have ordered a new bed for nearly £700 in January 2017. It never arrived (now it is August). The company does not pay the money back. They answer emails, but only to promise that the bed will arrive in the next days or that the money will be transferred.
Do not buy from them. Do not prepay anything.

Where to begin.

Date of order 19/06/2016
Order no 100000049
Ordered 4 dining room chairs

UPDATE: 6/12/16
Had an email on 1/12 to say someone would email me. Still not had any contact from anyone to actually resolve the problem.
They have responded saying that it was a partner company ... but the contact us details provided on partner site I purchased from "furnique.co.uk" still direct me to "funique" contact page so they are the same company or use the same customer service. I would happily contact someone at the company I purchased from if they provided their own contact details ....

UPDATE: 30/11/16
Still nothing, was told I would receive by today but nothing. I contacted them for two days to give me delivery tracking information and no reply. No refund either but asked for my bank details a month ago. And they block my review as I am not a genuine customer.

Shocking communication and customer service and very slow delivery. would not reccomend using this company unless you want pointless and unnecessary stress added to your life:
Would rather have paid more and had my order in a reasonable time frame with good service than wait 5 months (and still waiting) with no attempt at an explanation/apology or able to help at any point.

Here is my list of issues

1. After the order ... did not receive any confirmation email that the order was processed but looking I screenshot the confirmation screen ... Something that will prove to be so lucky with the hassle I have had.

2. Despite waiting time 21-28 days, I heard nothing for over 5 weeks and I had to contact them to chase my order. To which I was told several times .. we will update you shortly ... never happened.

3. Communication .. if anyone actually bothers to respond to my endless emails and messages at all.... it's very slow and the only thing they come back with is someone will call you/someone will email you shortly/I will look into that. Not an actual resolution or answer and nobody actually does ever get back no mater how hard I persist. (After about 500 messages on fb ... I have had 2 phone calls and 1 email in 20 weeks completely unacceptable)
No one has ever responded to an email either don't even know why hey bother having a customer contact no it doesn't work.

5. After 8 weeks I was convinced I had just lost almost £300. After a very legnthy email complaint, I was contacted for the first time and told I would receive 2 of my 4 chairs the following week and offered compensation for good will. Which seemed fair or so I thought.

Cut to the chase 5 months after the order, several complaint emails and one negative review which was blocked because I aprantly there was no record of my custom (even though I was contacted within 5 mins of posting it weirdly promising my delivery within 14 days, this was over 4 weeks ago) it is now November and I still have 2 chairs with no word of when I will receive my other chairs.

Full of incompetent staff, empty promises, and completly shocking company. Word of advice ... pay more and go to an established company.