furnish.co.uk Reviews 83

Lovely dining table and chairs and very nice delivery person. Always replied quickly to emails. Would buy from them again.

Ordered set of dining chairs and dining table. Delivered quickly, great communication. Really nice delivery guys. Products looked fab in real life. Would definitely use again.

I had an absolutely terrible experience with this company. I ordered a dining table in December and was explicitly told it would arrive within 9 days. Based on that promise, I planned accordingly and even disposed of my existing dining table.

After the order was placed, they suddenly changed the delivery timeline to early January. Annoying, but still manageable. Then, without any meaningful apology or accountability, they came back yet again and said the table would not arrive until the end of March.

This level of incompetence and lack of transparency is unacceptable. Changing delivery dates multiple times by months shows a complete disregard for customers’ time, planning, and trust. Their customer service was equally disappointing—no urgency, no solution, and no ownership of the problem they created.

I was left without a dining table for months because I relied on their promises. I would strongly advise anyone considering this company to look elsewhere unless you’re prepared for delays, broken commitments, and poor customer service.

First time going to this store. There was no pushy sale and we found a perfect sofa.
All staff were really helpful. Delivery before Christmas as promised. Would definitely recommend this store!

Dining table arrived quicker than expected. Good communication throughout. Delighted with table and would definitely recommend. This is my second time shopping with Furnish.

Best computer chair ever. Great delivery service, The chair is fantastic and was so easy to assemble. Thank you. We will be back

Shocking Service! Ordered a Mango Wood Dining Room Table which took 2 weeks to arrive when they advised it would take between 7-10 days. The marble table top arrived cracked and the delivery person refused to open inside our house, i reported the damage straight away and was told rudely i damaged it and refused to replace or refund my money back which was £453.33!! I would avoid at all costs and can see on here we arent the only people they done this to!!

Ordered a round marble table - excellent quality and price. Took about a week longer to arrive than advertised, however staff were very responsive and apologetic via email. Great customer service - was called the day before to confirm I would be in for delivery slot, table arrived within the time slot and delivery driver helped unwrap table in situ and confirmed I was happy and no damage before leaving. I really appreciated this as with such a big item I had to home for delivery and returns would have been a nightmare if there was any damage. I had not ordered form Furnish before but would again.

I ordered a lamp shade and it is absolutely beautiful, so well made, fabulous and very good price too and it looks far more expensive than it actually was! Simon was really helpful and responded to me really quickly when I contacted The company. I'm so impressed and will be searching their other items for future. A very positive experience thank you

Beautiful piece of furniture
Company were very nice to deal with

It’s a beautiful bit of furniture for a very reasonable price. Easy to put together, feels very sturdy and looks great.
We’re very pleased with it. We were led by the reviews, which were well deserved!
Also great communication from Simon at Furnish and quick delivery.

The chest of drawers I bought is like a piece of art! It's made of really good quality solid wood and delivered in perfect condition. Delivery was fast, too, within the given time frame. There's nothing to complain about, really. I didn't deal with anyone at the company, but their delivery service was top-notch.

Delivered quickly, safely and packaging removed. The Jensen chair in ochre is absolutely gorgeous, very high quality. Delighted.

Abysmal service! Ordered 2 pieces of furniture supplied by Andrew Piggott approx 6 weeks delivery.I had to chase this up every step of the way and was given misinformation each time.I gave my moving date which I repeated several times and I needed it delivered by then.I was then told the furniture had arrived in London and would be picked up on the Thursday to then go to Scotland.Again I had to reach out to get reassurance that it would arrive on time to be told that could not be guaranteed and they suggested the order was cancelled.Fortunately I was able to source the furniture elsewhere(cheaper) and it was delivered within 3 days also coming from London.The only positive bit is the refund was quicker than the furniture,8 weeks at this point!

Great comparable prices, Simon was really good at keeping me updated with my order. Always a prompt reply. Lovely garden set, would definitely use again 🌟🌟🌟🌟🌟

I am delighted with my purchase which was £300 cheaper than I could buy locally. The free delivery service was excellent even though I had to rearrange it. Everyone I dealt with was both professional and courteous. I wouldn’t hesitate in recommending them.

Seamless process from ordering to receiving my stunning Mango Wood table. Communication throughout was excellent and the delivery Man was bang on time, friendly and polite. I'm delighted to have discovered Furnish.co.uk and am looking forward to my next purchase

Amazing communication. Definitely felt like I was valued as a customer. The delivery was incredibly speedy and everything arrived as expected. Really happy with purchase!

Fantastic service, quick delivery and wonderful products. Thank you very much to Simon and the team.

Amazing company. Competitive price and from ordering up to very speedy delivery the service was fantastic. Lovely customer service lady sue was so polite and helpful. The delivery was first class and the large chest of drawers was packaged so well there wasn’t a mark. I am so impressed by Furnish I am looking forward to making my next purchase.