Furnitureful Reviews 271

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bed came in great condition and was very easy to assemble! Bed looks amazing, nothing bent or out of place. Bed came well packaged and well wrapped. Instructions manual where really clear and eas... See more

Rated 1 out of 5 stars

SCAMMERS!!! BEWARE This company does not trade within… This company does not trade within consumer law . Sends out faulty goods & not as described then expect the customer to pay the cost to return... See more

Rated 4 out of 5 stars

Recently ordered small double for teenagers room. Bed arrived on time. The video for assembly was useful. Teenager very happy with the bed and the mattress. I've read some negative reviews on this t... See more

Rated 4 out of 5 stars

The box was damaged a bit but didn’t bother until the next day after delivery I tried to put the pieces together. Few screws and washers were missing as the plastic pack was open, probably were dropp... See more

Company details

  1. Furniture Store

Written by the company

Furnitureful is your go to place to furnish your home with stylish yet affordable furniture. We sell mattresses sofas, beds, sofa beds, chairs, dining room furniture and kitchen furniture. Offering FREE next day delivery in UK.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

271 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* service

Wow this company is amazing. Went above and beyond to help me with my bed I can not fault the service or the bed at all. I will be using this company again 100%

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!
Managed to order just before 5pm so I got the bed+mattress next day delivery for a great price. Cant fault the service or product in the slightest, both is amazing!

Highly recommend

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and easy to deal with

I'm genuinely satisfied with the Ottoman bed this company has to offer, it was not an easy bed to find for cheap but speaking with the service team, they helped me get exactly what i was looking for.
Fully recommended!

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

Fast delivery and value for money

I ordered some beds from them previously and was so impressed at how quickly I had gotten my beds delivered to me the next day so I decided to go back to them as I needed new mattresses. They were again delivered the next day and are of good quality. Overall I am very satisfied with their service and will be looking to come back to them for any future needs.

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

Solid experience!

Honestly one of the best bed websites. Delivery on point next day with solid and durable mattresses. Strong 9 to Light 10

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Delivery time is great. Arrived the next day. They are brilliant quality and very comfy. Adjusts to your body shape very well. This is the best mattress I've ever had so I would strongly recommend. It's definitely value for money!

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a bed and mattress

Ordered a bed and mattress, both arrived the next day. amazing quality at such good price. very detailed installation video which helped put the bed together in under an hour! I am impressed.

November 4, 2021
Unprompted review
Rated 1 out of 5 stars

Wouldn’t recommend

The customer service has been unresponsive all along. A bed which I have ordered arrived in an unfit for purpose condition, several items were missing and faulty for assembly and required a lot of reconstructing and compromising on parts due to the lack of quality assurance when it came to packing this item. I have emailed and tried to call the company several times, which have been unsuccessful, as the voice mail bounces back with “voice Mail is full”, and nobody ever responds to emails. I cannot comprehend how they operate as a business but I would not purchase from them ever again! Worst experience ever!

September 16, 2021
Rated 1 out of 5 stars

Do not recommend

Next day delivery?? After 2 weeks I still haven’t received my bed and had to buy another one. Furnitureful only replies on Thursday and I am still waiting on a full refund.
Do not recommend.

September 14, 2021
Rated 4 out of 5 stars

Delivery very quickly

Delivery very quickly. Packaged up great. Easy to lift into bedroom. Easy to i package and just leave on the bed to inflate itself.

September 12, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look