Furnituremaker Reviews 72

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent service received from quote to completion. Quoted a good, fair price. Arrived on time on requested date and fitting completed within the day and looks great. Very happy and will definitely... See more

Rated 1 out of 5 stars

Friendly helpful team that gave their expert opinion on options after listening to what I wanted. They came at a time that suited me and had the work done efficiently and to a high standard. After... See more

Rated 5 out of 5 stars

We recently used Furnituremaker for our under the staircase storage unit. We had previously had a terribly experience with another company that said they weren’t able to make a flushed closet. We got... See more

Rated 5 out of 5 stars

Great customer service. Brilliant suggestions to help us maximise on limited space and a very professional and polite team who came to do the work. The mess couldn't be helped but the guys did their b... See more

Company details

  1. Carpenter
  2. Interior Designer

Written by the company

Furniture Maker is Full Service Expertise in Designing High Quality Bespoke Fitted Wardrobes / Bespoke Kitchens / Upholstered Beds / Mattress / Loft Rooms Storage Solutions / Home Office Desk / Cabinets as per Specifications / Lavishing Tv units and Lots More Under ONE ROOF Believe to have Best customer Relations Design Your Dreams


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

72 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service received from quote to completion.
Quoted a good, fair price. Arrived on time on requested date and fitting completed within the day and looks great. Very happy and will definitely use again.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great fitted wardrobe

Manu and the team were great throughout the installation process. The fitted wardrobe is of good quality and the team who installed were polite and left the room tidy. Would recommend l.

February 13, 2026
Unprompted review
Rated 4 out of 5 stars

Good design and build process, then a few problems

Manu and his team did a very good job of listening to our requirements for a large bespoke bedroom wardrobe, which eventually cost £4.5K. They adapted to the builder's delay, and postponed their own start at least twice. Having begun, they completed it in 2½ days. It’s after that, there were some issues! They were a soft-close drawer becoming stiff and failing to function. Then, with full agreement from me, they hadn’t installed all the knobs for the cabinets and drawers. But despite having presumably paid for them, they didn't give me the ones I had paid for, but didn't use. After about 2 weeks, with new bedside tables we wanted them, and I requested them to which the company agreed. Despite repeated requests, pleas and phone calls to follow-up, there was little response despite poor acknowledged aftercare service.

However, I am thrilled to report, this has now all been cleared up and took about 25 minutes of one team member's visit. There were personal reasons for the delay.

Therefore, because the build was such a good experience, I am happy to recommend this company and have upgraded the star to 4.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Save yourself the headache and look elsewhere

Had the worst experience with this company. The manager initially seemed friendly but it soon became clear that he was only after the money as he became very snarky, dismissive and argumentative. Our installation was completed to a horrible finish, live wire left exposed and parts of the unit are already coming apart. The workers were careless and damaged our flooring upon install. Also there is so much mess from all the glueing they did on our walls, and all effort to get them to fix the issues have been met with dismissal. I wouldn’t recommend this company at all and I am already in the process of taking legal action against them.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

I had a Nice experience working with…

I had a Nice experience working with this company. Their design was impeccable, and communication was good. They were attentive to my feedback, making changes promptly and without any hassle.
When I suggested design modifications, the team was eager to implement them after consulting with their office team.

February 21, 2025
Unprompted review
Rated 1 out of 5 stars

had a very disappointing experience…

had a very disappointing experience with this wardrobe installer.

At first, the process seemed promising. The manager was friendly and professional, providing a prompt quote at a very competitive price. Unfortunately, I now realize that you get what you pay for.

When the installers arrived, they were unprofessional—messy and loud throughout the process. They caused significant damage to my walls and skirting, and their attempts to fix it were sloppy at best. Once the wardrobe was installed, I noticed it was left in a dirty and dusty condition, with pencil marks and measurement lines still visible inside where they had cut.

The wardrobe itself is functional but riddled with mistakes that suggest the installer lacks experience. For example, the hanging rods are placed too low, and the drawers are too high, leaving little usable space for hanging clothes. Shorts and trousers don’t fit properly and end up creased because they have to bend at the bottom.

I contacted the manager to address these issues, specifically asking for the rods to be adjusted higher. However, after three months, I’m still waiting for a response or resolution.

Overall, I would not recommend this company. While the price may be tempting, it’s worth investing a little more for someone with the expertise to deliver a wardrobe that is practical, well-finished, and professionally installed.

November 9, 2024
Unprompted review
Rated 1 out of 5 stars

Really bad finishing!!

Really bad finishing!!
Please see photos below.
Wood slats were installed wrongly and uneven. Tv unit was destroyed while it was installed.
Finally they were never on time, and it took them months to finish something that normally takes 2 days.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

I was very happy with Manu and his…

I was very happy with Manu and his team. They were very reasonably priced and were very quick to install. They were very pleasant to deal with and very hard working. I would definitely use them again and recommend them to others!

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic!

We are really happy with the wardrobes we got from them. Manu helped us with the design process and sent us a few sketches before we finalised the design. He shared quite a few samples with us to help finalise the colours etc. In terms of the actual installation, the fitters were polite, professional and worked hard to finish the job quickly. We are so pleased with the end result, the wardrobes look great!! I would highly recommend!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Couldn’t be happier with the job done, the quality and the final result! Very good value for money

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent.

I was really happy with the work which the team did. It was beautifully finished and incredibly efficient. It felt like a well-organised group of professionals were completing the job and that they really cared about making it is good as possible. Would recommend.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had a built-in wardrobe…

I recently had a built-in wardrobe installed by Manu’s team, and I couldn't be happier with the results. The wardrobe offers a seamless blend of functionality and aesthetics, making the most of the available space while adding a touch of elegance to the room.

The interior layout is well-planned, providing ample storage with a variety of compartments, shelves, and hanging spaces that cater to all my storage needs.
The installation process was quick and professional, with minimal disruption. The guys who installed it were very polite and cleaned everything afterwards.

Overall, my built-in wardrobe has transformed my hallway, offering both practical storage solutions and a beautiful design element.

Thank you Manu and your team!

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Found Furniture Makers on My Builders.com Excellent service

Found Furniture Makers on My Builders.com. They sent me pictures and explained the type of materials they would use for the job. I arranged an appointment with them an Manu came to see me, He measured and sketched the type of fitted mirrored wardrobe I needed for my room. When the fitters arrived they were extremely professional and worked quickly. The end result was fantastic. So happy with the results and the outcome. Thank you Furniture Maker job well done.

May 25, 2024
Unprompted review

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