Great intervention after shipping damage
I ordered a washingmachine closet from Brico. Shipping was a disaster honestly, but the company was not to blame for that - I believe the shipping company made a mistake in processing. After weeks of delays and multiple interventions from company management the package finally arrived. Unfortuntaly at that point the packaging had become damaged and some parts were cosmetically damaged. The company apologized and I immediately got a full refund. They even let me keep the package so I could build it (with some scuffmarks and cosmetic blemishes). The closet itself is fine - save for the damage. So pretty good customer service. Well done.








