Furryking Reviews 427

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, particularly the jackets, noting their warmth, durability, and excellent fit when the correct size is found. Many appreciate the thoughtful design features, such as integrated harnesses and easy-to-use zippers, which enhance convenience for both pets and owners. However, some people were dissatisfied with the ordering and delivery process, citing long shipping times and occasional issues with items arriving late or not at all. A few other people also felt that customer service was unhelpful or unresponsive, especially when dealing with sizing discrepancies or returns. There were also mentions of the sizing charts being inaccurate, leading to initial orders that were too small for their pets.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers appreciate the jackets'... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of the jackets... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the ease of online... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers experienced quick and... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the responsiveness and helpfulness of... See more

Based on these reviews

Rated 4 out of 5 stars

Initially, I had a bad experience. I ordered a jacket one size larger than my dog currently has. When it arrived, I was very surprised to find that although it was one size larger (Lg to XL), the XL w... See more

Rated 4 out of 5 stars

I should have measured dog but went by breed so first coat too small got in touch and arranged new coat bigger size for small fee but could keep smaller one so gave that to a friend .the coat is lovel... See more

Rated 4 out of 5 stars

I and my dog love the jacket. Kept her warm in what has been a miserable winter. Unfortunately the zipper pull broke off making it challenging to zip up and harder yet to unzip.

Rated 4 out of 5 stars

Well, it took almost 3 months to get the jacket but it finally arrived and it fits the dog great and seems to be of good quality--right now nit is spring and we don't need a heavy coat but it does loo... See more



Contact info

3.8

Great

TrustScore 4 out of 5

427 reviews

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Rated 4 out of 5 stars

Went by the size guide and ordered the size recommended....it was incorrect twice!!!…

Went by the size guide and ordered an XL, for my Maltese. The jacket would not zip up to his neck. I contacted their service dept., after searching hard for contact information. They contacted me after a few days and asked for measurements and photos. They said they would send me the correct size, but I would have to pay for return. I complained and they told me to keep original jacket and not to worry about returning. When new jacket finally arrived......I found it was the same size as the original jacket!!!!! When I wrote my review, I hadn't realized it. Now I am stuck with 2 identical jackets, both, the wrong size!!!!! Not happy!!!!!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a coat for my dog

Ordered a coat for my dog, followed the sizing and it fits perfectly. It's great having the attached harness and it looks great too. Took a little while to come but was kept updated on the parcel.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Loved the 3 in 1 jacket

Loved the 3 in 1 jacket. Fits perfectly, the sizing information is easy to follow, whilst it may seem odd, my Jack Russell got 2XL as recommended. The quality is excellent

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

The zipper broke immediately

The zipper broke immediately. We notified Furry king immediately and their delays in response made the refund option outside of the time allotment.
They responded that they will give us a discount on our next purchase. Not acceptable. Why would we want to purchase another defective item

This has been a ridiculous experience. Do not recommend at all

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Although I measured everything…

Although I measured everything correctly and ordered the appropriate size, I reported that they were still a little too small. Without my asking, replacements were sent in a larger size in the colors I ordered. This was offered without wanting the original ones back. I happily donated them to my pet charity where they were quickly sold, adding to the coffers of the charity.

February 5, 2026
Unprompted review
Rated 2 out of 5 stars

The coat is good quality but they…

The coat is good quality but they advertise on there website that you get a free lead with every order worth £30 and they send you a cheap lead that you can buy for £2. False advertising. I wouldn't recommend

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Long delivery time but it was worth it!

Took ages to receive the coat but it was delivered safely! Coat furs perfect so going up one size made a big difference-inly complaint is you are still using these small nylon zips that don’t last! It was much better when you used these small nylon Chunky plastic zips they at least lasted throughout the winter! Other wise I love the jacket as it keeps my little Toy Alaskan Klee Kia from getting too dirty from the mud!

February 20, 2026
Unprompted review
Rated 4 out of 5 stars

Well made dog coat

Well, it took almost 3 months to get the jacket but it finally arrived and it fits the dog great and seems to be of good quality--right now nit is spring and we don't need a heavy coat but it does look good and seems to fit well

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Jacket fits except a little snug and tight round chest and next size would be way too big,

September 20, 2025
Unprompted review

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