Furry Tails Reviews 156

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolutely love the design of this set. Everything about its amazing. The quality of product is brilliant - strong durable material that cleans easily. Delivery was SO fast, and the packaging was fab... See more

Rated 5 out of 5 stars

We have ordered several times from furrytails and we are never disappointed! Every design not only looks incredible but it’s so well made and robust. Every time my 2 mini dachshunds wear their prod... See more

Rated 5 out of 5 stars

Bought a harness from Furry Tails. Dispatch was extremely quick and my package arrived within 5 days of order ( which included the weekend). The harness is really well made, lovely colour and fit... See more

Rated 5 out of 5 stars

I bought two full sets (harness, leader, collar and poop bag holder) in different designs, both are extemely high quality! After taking my pooch into the city, the harness got rather dirty and I thoug... See more

Company details

  1. Pet Store

Written by the company

Browse our UK-designed collection, loved by style-minded pet owners. Your purchase helps us support homeless dogs, merging fashion with kindness. Shop for your pup's next statement piece and make a meaningful impact. LOVED BY 3000+ HAPPY CUSTOMERS Hi, I'm Sarah and I am the owner of Furry Tails alongside my partner Jack. We started our small business in 2022 out of the immense love for our Dachshund Rocky, with the intention to create a brand that provides modern, stylish designs for dog walking accessories. We believe they have a unique feel to them, we hope you do too. Sarah & Jack x


Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 5 out of 5 stars

Perfect harnesses .

Perfect harnesses .
Service was prompt & delivery quicker than expected. The harnesses , matching leads & collars are gorgeous to look at . They fit perfectly & are fabulous quality. We love them & will definitely order more products from this company

June 5, 2024
Rated 5 out of 5 stars

Fantastic quality

Fantastic quality, very professional fast delivery and recommended it to my sister in - law and she has ordered 2 lots of the bundle for her dogs and when I'm out walking with my dog I will recommend your business x

May 22, 2024
Rated 1 out of 5 stars

Poor quality harness

Poor quality harness
I received a replacement and this broke again in 3 weeks.

May 24, 2024
Unprompted review
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Reply from Furry Tails

Hi Kirsty,

Thank you for sharing your review. I’d like to provide some context to address your review, as we believe our products are of high quality, reflected by over 2,000 happy customers.

You mentioned that the first harness you bought from us broke. Upon receiving the picture you sent, we noticed the damage was in an unusual place, suggesting external factors rather than a defect. However, we promptly replaced the harness, prioritising customer satisfaction over speculation.

Three weeks later, you reported a similar issue with the replacement harness. The damage was almost identical to the first harness. Given that we've had over 2,000 orders without any similar complaints, experiencing this issue twice in such a short period seems highly unlikely to be due to the product quality.

Our policy does state that dogs should be supervised when using their accessories to avoid any chewing accidents, and dogs who tend to heavily pull should check they are using the correct accessory for their needs.

Thank you for taking the time to review us. We hope you find success with other dog accessories.

Best regards,

Sarah

Rated 5 out of 5 stars

quality product

Product is really nice. Had to send a collar back for a larger size but now I have everything I am happy so far

April 29, 2024
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Reply from Furry Tails

Hi Rachel, so glad you are happy with our product. Thanks for the lovely review!

Rated 5 out of 5 stars

Gorgeous!

Absolutely stunning harnesses for my dogs, amazing quality too! Will definitely be buying again and will recommend.

May 14, 2024
Unprompted review
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Reply from Furry Tails

Such a great review, thanks so much Mollie!

Rated 5 out of 5 stars

5* quality and price

Gorgeous High quality products at an affordable price too with Great customer service. Will be buying again for sure!

May 3, 2024
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Reply from Furry Tails

Hi Rebecca, your review has made our day. So glad you love our brand and are happy with your order!

Rated 5 out of 5 stars

Really lovely tweed bundle

Really lovely tweed bundle. The harness and collar look absolutely lovely and are very thick and durable. The lead is a great long length too. Presentation of the package upon arrival was very organised and lovely to open. Our pup looks great and we know her harness is secure to her. We have a cavapoo and bought a medium size harness which fits great. We bought her collar in size small which again fits perfectly. Very happy and have already recommended to friends.

April 21, 2024
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Reply from Furry Tails

Thank you so much for a great review. Happy to hear you love our products and brand, looking forward to serving you again soon!

Rated 5 out of 5 stars

One happy customer 🐾💖

I ordered for my new puppy, and honestly I am not disappointment. The customer service is amazing, the items are luxurious and gorgeous.

Delivery was quick also, I ordered it on the Wednesday. By the Thursday there was a knock at the door.

Run, don’t walk to Furry Tails to order for you four-legged child 🐾💖

May 1, 2024
Unprompted review
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Reply from Furry Tails

Thank you April! Looking forward to serving you again soon, so glad you love our products.

Rated 5 out of 5 stars

Simply the best

Great product everything I buy is as shown and described and good quality with a great personal service many thanks fury tails

April 6, 2024
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Reply from Furry Tails

Thanks so much Susan! Looking forward to serving you again soon.

Rated 5 out of 5 stars

Free toy is a lovely touch

Free toy is a lovely touch. Over the moon with them thank you

April 6, 2024
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Reply from Furry Tails

Glad you liked the free toy Charlotte! Thanks for your order and leaving a lovely review.

Rated 5 out of 5 stars

This is a fantastic little business

This is a fantastic little business, I have purchased several times from Furry tails and the service, quality of goods, down to even the quality of the packaging is first class.
We have purchased several harnesses for our Boston Terriers and have never been happy, then i discovered Furry tails, the quality of the harnesses we have bought are brilliant, lovely material, soft on the dogs and the length of the matching leads are fantastic.
Please use this company, they are outstanding

April 6, 2024
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Reply from Furry Tails

Hi Melanie, this is the best review! Thank you so much, happy to hear you love our brand and products. We can't wait to serve you again soon, thanks for being a valued customer.

Rated 5 out of 5 stars

The peach tweed herringbone bundle

The peach tweed herringbone bundle we ordered was the best harness we had ever put on Bluebell (our cocker spaniel). The adjustable straps meant a perfect fit. The material is thick and well made. This is the only website I could find which provided so much in a bundle and for such a good value. We absolutely love our new walking set and Bluebell wears her collar all of the time, comfortably. The bow can be attached to the harness, which looks adorable. Bluebell has had so many compliments. The car seat belt works great too and the length is adjustable. All around a fantastic website, product and experience. Thank you.

March 28, 2024
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Reply from Furry Tails

Thanks so much for your amazing review! It's made our day, looking forward to serving you again soon.

Rated 5 out of 5 stars

Puppy Harness & Collar

Just received my puppy harness and collar. These are absolutely stunning and beautifully presented.
Fast delivery, Great company.
Sophie

March 30, 2024
Unprompted review
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Reply from Furry Tails

Lovely review Sophie! Thank you kindly :)

Rated 5 out of 5 stars

Stunning products and amazing service!

We ordered the coco set for our new puppy and are absolutely blown away by the quality of the items! The material feels amazing, soft but strong. It was a lovely touch adding bags in the the poop bag holder, it’s the little things that make a difference.
Our first order was lost by the courier but saying the service we received was second to none! We had a new parcel shipped out quickly, beautifully boxed and a lovely apology card inside.

We’ll be back to order again!

March 11, 2024
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Reply from Furry Tails

Hi Kat, we are so happy to hear you loved our products. Thank you for leaving such a great review, looking forward to serving you again soon!

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