I am very satisfied with the customer service. In addition, the high-quality products are delivered with care. Fusalp is definitely recommended if you are looking for quality and functionality.
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See what reviewers are saying
They made a small mistake when sending me the first item (sending me an M instead of the requested S) but I must say the exchange was supremly well handeld. Very happy how the communication went. Eve... See more
I loved the idea of receiving a non identified cardboard box and then when opening, seeing your name and color brand inside. The Fusalp I ordered was perfect for the present cold weather. Very happy... See more
Fast, efficient, great service (I had a return & exchange). Also pleasantly surprised to see they shipped from Annecy, which is a beautiful town we are lucky to spend summers in.
Company details
Written by the company
Fusalp est née en 1952 sur les bords du lac d’Annecy, au coeur des Alpes françaises. Dès sa création par un duo de tailleurs, la marque révolutionne le vêtement de ski alpin en créant le premier pantalon technique coupe fuseau qui sera porté par les équipes de France des années 60. Partenaire privilégié des plus grands champions de ski alpin, Fusalp travaille depuis toujours le juste équilibre entre technicité et confort des matières, justesse et élégance des coupes - une signature stylistique devenue le vecteur d’identité d’une communauté de connaisseurs, fidèles et exigeants, en France comme à l’international. Au travers de ses collections Fusalp célèbre l’art du mouvement ; un art qui s’inspire de la pratique du ski alpin, de l’esthétique de ses courbes pour s’adapter à nos styles de vie contemporains. Fusalp compte désormais 50 boutiques proposant l’ensemble des collections de la marque, dans plus de 25 pays.
UNE COLLECTION EN MOUVEMENT
Written by the company
- Une élégance sport chic
- Cette saison, l’allure Fusalp s’étend à un vestiaire plus complet et sophistiqué. Dynamisée par le 70ème anniversaire de la marque l’année précédente, l’interaction entre les vêtements de ski et un style plus urbain se déploie à travers de nouvelles pièces iconiques. Des total looks dans une palette de couleurs énergiques. Des lignes modernes et fittées qui soulignent la silhouette et libèrent le mouvement. Des matières luxueuses et techniques d’une qualité de protection incomparable. Une offre inter-saisonnière qui se construit à travers l’héritage du ski alpin et le savoir-faire technique. La vision et l’image de Fusalp sont plus que jamais alignés avec la vie active des gens à la recherche de vêtements qui perdurent.
NOTRE ENGAGEMENT DE DURABILITÉ
Un service après-vente engagé

Contact info
3 rue Président Favre, 74000, Annecy, Annecy, France
- 0450606710
Replied to 90% of negative reviews
Typically replies within 48 hours
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I am very satisfied with the customer…
I am very satisfied with the customer service. In addition, the high-quality products are delivered with care. Fusalp is definitely recommended if you are looking for quality and functionality.
Happy owner of a second Fusalp
I loved the idea of receiving a non identified cardboard box and then when opening, seeing your name and color brand inside. The Fusalp I ordered was perfect for the present cold weather. Very happy to wear it at the office the following day.
Great handling of little mistake
They made a small mistake when sending me the first item (sending me an M instead of the requested S) but I must say the exchange was supremly well handeld. Very happy how the communication went. Even received a handwritten note to apolagise when I received the second item (this time in the right size).
Thanks for them
Fast, efficient, great service
Fast, efficient, great service (I had a return & exchange). Also pleasantly surprised to see they shipped from Annecy, which is a beautiful town we are lucky to spend summers in.
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