Fusebox Wales Reviews 52

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

See this guy is a proper professional. Punctual, polite and friendly, he explains everything in simple language for an amateur like me. Prices upfront, no hidden nonsense and the job done is quick t... See more

Company replied

Rated 5 out of 5 stars

Excellent service and work. Polite and comfortable to be around. Explains everything thoroughly and doesn't 'pull any punches'. We've used 'Fusebox Wales' several times and always been very satisfied... See more

Rated 5 out of 5 stars

I have used Fusebox Wales for the last 8 years to undertake a wide range of electrical work , from a full domestic re-wiring to changing light fittings, to wiring a cooker! Tim always turns up wh... See more

Rated 5 out of 5 stars

With Tim you get exactly what it says on the tin: he comes when he says he will: he does the work that he has agreed to carry out and he does it at the price you expected. He is friendly, open and coo... See more

Company details

  1. Electrician
  2. Electrical Installation Service

Written by the company

Domestic Electrician. Fixed Price Services. EICR, Repairs, improvements & rewires. Replacement Fuse boxes, new consumer units.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Rated 5 out of 5 stars

Refreshing

Refreshing. Turned up when he said. Did a good job. Didn’t waste time. At a sensible price.

June 20, 2025
Fusebox Wales logo

Reply from Fusebox Wales

Thank you John, much appreciated. Tim

Rated 5 out of 5 stars

See this guy is a proper professional

See this guy is a proper professional. Punctual, polite and friendly, he explains everything in simple language for an amateur like me. Prices upfront, no hidden nonsense and the job done is quick time.
Could have charged us more and we'd have paid but he didn't.
Will be using this guy again for sure.

May 28, 2025
Unprompted review
Fusebox Wales logo

Reply from Fusebox Wales

Thanks Mal, really appreciate it. It was a pleasure to work for you. Tim

Rated 5 out of 5 stars

Excellent Customer Experience

Tim has restored my faith in local tradespeople - his timely responses with meticulous detail and reasonable prices are very reassuring that he conducts a high standard and quality of work. Fantastic customer service and he provided much appreciated advice to help me on my ‘first home’ journey.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Fusebox Wales

Tim recently worked on an older property that we've just purchased, honestly can't recommend him enough. Reliable, efficient, knowledgeable and reasonably priced. We will definately be recommending to our family and friends and wouldn't hesitate to contact him again for any other electrical work that we need doing.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Good service ….Fuse box phoned me back after I left a…

Fuse box phoned me back after I left a message. He gave me a couple of options as to availability and arrived promptly at the arranged day & time . He gave me an approximate price to sort out what was required and finished the job in a couple of hours - he had brought a selection of items after I had explained the problems — so didn’t have to go and fetch stuff. Great 👍.

February 7, 2024
Rated 5 out of 5 stars

Excellent service from Tim

Excellent service from Tim. He came on time and did exactly as asked and charged exactly as he had priced.
Proper invoice at the end. Everything
Worked lovely and cleaned up . It was as if he hadn’t been here. I will ask him to come next time I need an electrician for sure.

January 30, 2024
Rated 5 out of 5 stars

Just had Tim out again to modify a ring…

Just had Tim out again to modify a ring to add a new double socket. Fair and transparent pricing, was easy to book online. Tim discussed multiple approaches before going ahead to ensure I’d be happy with the aesthetics. Didn’t leave a mess! Thank you

January 18, 2024
Unprompted review
Rated 2 out of 5 stars

Won't come back to fix issue

I had a few electrical items fitted by Tim and thought all was good until I noticed a leak from ducting that was fitted with regards to my inline extractor fan in bathroom. It was leaking from where the ducting fits to the tile vent. The ducting is 6 inch but the adaptor on tile vent is 4 inch and it looks to have just been clamped around with a jubilee clip or cable tie when an appropriate adaptor should have been used for fitting 6 inch ducting to 4 inch plastic adaptor. Tim has no intention of coming back as he has ignored my calls/emails, and when sent a letter recorded/signed for post, as advised by consumer service, Tim has chosen to ignore this also. He made out to his electrical body / regulatory body that the works completed in regards to the ducting were not part of the installation works agreed, and was done for me as a favour. It does not say this in my quote and ducting is required for an inline extractor fan to operate/work correctly as intended.

October 28, 2022
Unprompted review
Fusebox Wales logo

Reply from Fusebox Wales

I did explain to you that the ducting you provided wasn't appropriate for the job, the roof vent hadn't been installed very well and that this part of the work was really 'construction' not 'electrical'. Despite my advice, you asked me to connect the new fan to it anyway, which I did, to try and be helpful. I came back twice at no extra charge and on both occasions I advised you to get the roof vent re-installed by a roofer and to use different ducting. I'm sorry that you are disappointed with my service. I have tried to give you the best advice I can and did the best I could with the materials you provided. Unfortunately I have to draw a line on the number of free re-visits I can make. You have reported no problem with the electrical part of the installation. I hope you are able to resolve your issues with the correct materials and find a roofer to attend to the roof vent.

Rated 5 out of 5 stars

Excellent Experience

Truly professional and knowledge service completed on the date and time booked. Also sound advice given. We have no hesitation to reccomend Fusebox Wales and to choose them for any future electric work. Many Thanks

December 5, 2022
Rated 5 out of 5 stars

We bless the day I finally found the…

We bless the day I finally found the excellent, concise, clear, informative website of Tim Phillips' 'Fusebox Wales'. We had a small electrical enquiry, regarding a faulty wall light. Previous enquiries with other electricians had us 'let down' (non appearance after pre-arranged appointment or swooning from verbal projections on suggestions of what was causing the fault and how much it might cost.) Tim's website easily pointed us in the right direction. Posting him an enquiry, via the website provided us with an immediate email response. Soon we had an offer of a time&date for him to visit our home. Tim was punctual, courteous and after a thorough inspection of the electrical fault (failed connection to the wall light) came up with what he could do to repair . This even included suggested change to L.E.D lighting , something I had briefly previously considered. In all, he was here at least an hour & 15 minutes (working all that time on the electrics) and we were more than satisfied by the cost and service. He even emailed later to check on our satisfaction with his work. Yes, a trusty & reliable Electrician, the customer knows, if needed, they will totally employ again!

May 3, 2022

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