Fusionvapeshop Reviews 7

TrustScore 4 out of 5

3.9

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Contact info

3.9

Great

TrustScore 4 out of 5

7 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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Rated 3 out of 5 stars

Ok delivery

Never received all my items after ordering online

(Rectified after almost a month)

October 1, 2024
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Reply from Fusionvapeshop


Dear Andrew,

Thank you for your feedback, and we sincerely apologize for the inconvenience with your order. Upon reviewing your order, we noticed that a phone number was not provided, which made it difficult to contact you about one of the items that was out of stock at the time.

However, we have issued a store credit for the unshipped item out of stock, which you can use for any future purchases. Please don't hesitate to reach out if you need help with your next order, and we truly appreciate your understanding.

Best regards,
Monica
Customer Support Team



Hi Andrew

We are happy that you have received the item that was out of stock for order F273-RSMI.


Rated 3 out of 5 stars

A couple of the disposables were pretty…

A couple of the disposables were pretty horrible.

September 1, 2024
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Reply from Fusionvapeshop

Hi Beverly,

Thank you for sharing your experience with us. We're sorry to hear that some disposables didn't meet your expectations. The Puffmi Dura in Cool Mocha may have been a better match for your taste.

We understand that finding the right flavor can sometimes be a bit of trial and error, and we'd love to help you explore some other great options. Brands like Geek Bar, North, Raz, Breeze, and Posh offer a variety of flavors that might better suit your preferences. If you'd like, we can recommend a few popular ones for you to try on your next order.

We value your feedback and look forward to helping you find something you'll enjoy. Please don't hesitate to reach out if you have any questions!

Best regards,
Jane
Customer Support Team

Rated 5 out of 5 stars

Very happy costumer!

Like always my shopping experience was nothing more than Great, with a quick delivery.

August 17, 2024
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Reply from Fusionvapeshop

Hi Towalla,

Thank you so much for being a loyal customer! We're delighted to hear that your shopping experience was nothing short of great once again, and that you’re happy with the quick delivery. Your satisfaction is our priority, and we truly appreciate your continued support. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Customer service

Great customer service, great product

July 23, 2024
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Reply from Fusionvapeshop

We're thrilled to hear that you’re happy with both our customer service and the product. Providing a great experience is our top priority, and we appreciate your feedback. We look forward to serving you again soon!

Rated 5 out of 5 stars

I like the list of options plus the…

I like the list of options plus the price was reasonably

May 28, 2024
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Reply from Fusionvapeshop

Hi Pamela,

Thank you for your positive feedback! We're thrilled to hear that you enjoyed our range of options and found our prices reasonable. Your satisfaction is our priority, and we're always working to provide the best selection and value for our customers. If you have any further suggestions or need assistance, feel free to reach out.

"By the way, we're excited to let you know that we now have the new Cali UL20000 in stock. It's an excellent addition to our collection, offering an incredible 20,000 puffs and advanced features for a superior vaping experience. We hope you enjoy it!"

I Love Vape Team

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