Fussels Fine Foods Ltd Reviews 640

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and delicious taste, highlighting the variety of oils and dressings available. Many appreciate the ease of online ordering and the prompt, efficient delivery service, noting that items arrive well-packaged and in perfect condition. The overall service is frequently described as exceptional, with many consumers expressing their loyalty to the brand. However, some customers also noted issues with packaging, specifically mentioning that cans have arrived dented on several occasions. A few people found the pourer design problematic, with the plastic ring breaking easily. Additionally, one reviewer was dissatisfied with the taste of the mayonnaise, describing it as unpleasant.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the excellent quality and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of the oils,... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the prompt and quick... See more

Service

Consumers find service to be positive. Many customers consistently praise the excellent and speedy service,... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease of online ordering,... See more

Based on these reviews

Rated 5 out of 5 stars

The website is simple to navigate & made ordering easy. The parcel arrived promptly and extremely well packaged. Ping at home - Peanut & shallot chilli oil is delicious & versatile. We drizzle the... See more

Rated 5 out of 5 stars

I first discovered Fussels’ products at the St Ives Food Festival and have been a huge fan ever since. Their herb dressing is a particular family favourite and really enhances the simplest salad, whil... See more

Rated 5 out of 5 stars

Our club recently visited Fussels for the 'Field to Plate' evening. Great fun and great value. The talks were informative and a lot of fun with many a tale to tell about how Fussels started and wh... See more

Rated 5 out of 5 stars

I buy an annual selection of infused oils from Fussels. I like the quality and variety of the infused oils and can recommend them. I like to buy British produce when ever I can and I don't understand... See more


Company details

  1. Online Food Ordering Service
  2. Food Manufacturer
  3. Food Producer

Written by the company

Based in Rode, Somerset; Fussels are a producer of Cold Pressed Extra Virgin Rapeseed Oil. We grow, press and bottle our golden oil all on the farm, along with making a number of other products based on Rapeseed. We also run cookery courses, demonstrations, pop-up restaurants, field & farm tours plus have stands at a number of different food markets, festivals and shows. Come down and visit us in Rode, just outside of Frome, Somerset.


Contact info

4.9

Excellent

TrustScore 5 out of 5

640 reviews

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Rated 5 out of 5 stars

The website is simple to navigate &…

The website is simple to navigate & made ordering easy. The parcel arrived promptly and extremely well packaged.
Ping at home - Peanut & shallot chilli oil is delicious & versatile.
We drizzle the chilli rapeseed oil over pizza & as a base for cooking.

April 7, 2026
Rated 5 out of 5 stars

Easy-to-use site

Easy-to-use site, good value, excellent quality oil, and a prompt, speedy delivery.
But you keep getting my name wrong. it's Kathy. :-)

March 12, 2026
Rated 5 out of 5 stars

Returning customer

I buy an annual selection of infused oils from Fussels. I like the quality and variety of the infused oils and can recommend them. I like to buy British produce when ever I can and I don't understand why our celebrity chefs do not sing the praises and promote local rapeseed oils for general use. I buy all my requirements in one box so its free postage a bonus. The bottles are well packed and delivery is very quick. I am pleased with this years batch which all have use by dates well into 2027.

March 12, 2026
Rated 5 out of 5 stars

Excellent quality

I just wanted to let you know that I received my order incredibly quickly. I placed it on Friday and it arrived by lunchtime on Saturday, perfectly packaged and in excellent condition, without excessive packaging.
This was actually my first time having a delivery, as a colleague usually stops by your shop to pick up supplies for me. I have remained loyal to the brand ever since attending one of your tour evenings — the quality truly speaks for itself.
Thank you for such a fantastic product and great service.

February 27, 2026
Unprompted review
Fussels Fine Foods Ltd logo

Reply from Fussels Fine Foods Ltd

Hello Judy. Thank you so much for such a brilliant review — you’ve made our day!

We’re so pleased your first delivery experience lived up to expectations (and that it arrived in record time!). We work hard to make sure everything is carefully packed without unnecessary packaging, so it’s lovely to hear that noticed.

It means the world to us that you’ve stayed loyal since attending one of our tour evenings — that’s exactly where the Fussels story begins.

Thank you again for your continued support — we look forward to supplying you again soon.

— Andrew BB and the Fussels Team

Rated 5 out of 5 stars

Great product

Great product. Been using it for years. Efficient service and good value. Also local to me.

February 12, 2026
Fussels Fine Foods Ltd logo

Reply from Fussels Fine Foods Ltd

Hello Janet, Thank you for being a long-time customer of our. It's good to hear that you had a great experience ordering and receiving your products from us. We love hearing from our customers, thank you for ordering with Fussels. Andrew BB

Rated 5 out of 5 stars

Rape Seed Oil

Great service

February 6, 2026
Fussels Fine Foods Ltd logo

Reply from Fussels Fine Foods Ltd

Hello Kevin, great to hear from you and thanks for your lovely review. Andrew BB

Rated 5 out of 5 stars

Enjoy your Products very useful in the…

Enjoy your Products very useful in the kitchen

December 1, 2025
Fussels Fine Foods Ltd logo

Reply from Fussels Fine Foods Ltd

Hello Sara, very kind of you to take the time and review Fussels, it is much appreciated. We love hearing from our customers and how much they enjoy our products.

— Andrew BB and the Fussels Team

Rated 4 out of 5 stars

Really good product and usual…

Really good product and usual consistent service.

January 26, 2026
Fussels Fine Foods Ltd logo

Reply from Fussels Fine Foods Ltd

Hello Gill, very kind of you to take the time and review Fussels, it is much appreciated. We love hearing from our customers and how much they enjoy our products and the service we provide. I'll pass on your review to the rest of the team.

— Andrew BB and the Fussels Team

Rated 5 out of 5 stars
Fussels Fine Foods Ltd logo

Reply from Fussels Fine Foods Ltd

Hello David, great to hear from you, and thank you for taking the time to leave a positive review.

— Andrew BB and the Fussels Team

Rated 5 out of 5 stars

The flavoured oils are fantastic

The flavoured oils are fantastic, the smoked and lemon in particular. Customer service is also first class with prompt delivery and quality oils at a really good price point particularly when compared with olive oils.

January 19, 2026
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Reply from Fussels Fine Foods Ltd

Hello Philip, lovely to hear from you and thanks for your great review. We are a small team at Fussels, customer service and product satisfaction are core elements of our business. Thanks again.

— Andrew BB and the Fussels Team

Rated 5 out of 5 stars

The best rapeseed oil I've used

I’ve used Fussels smoked rapeseed oil for some time now and the flavour is excellent and enhances things like spaghetti (to accompany Spag bol) and if frying mince or other meats that take the flavour well. I really recommend it. A delay with the shopping delivery - which was nothing to do with Fussels - was reported to their Customer Services, and very quickly and efficiently dealt with by Andrew Bowles Barrett (thank you Andrew) and the parcel arrived soon after his intervention. If you haven't tried their products, especially the rapeseed oil, give it a go.

January 14, 2026
Fussels Fine Foods Ltd logo

Reply from Fussels Fine Foods Ltd

Thank you so much, Mema — what a lovely review to read!

We’re thrilled to hear how much you’re enjoying the smoked rapeseed oil (it’s a favourite of ours too, especially with pasta 🍝). And thank you for your kind words about Andrew — we’re so pleased he was able to step in and help get things sorted quickly.

We truly appreciate your recommendation and continued support — it means a great deal to our small team here at Fussels.

— Jacqui and the Fussels Team

Rated 4 out of 5 stars

Oil fantastic. Mayo awful.

I came for the oil, the cold pressed rape seed oil is fantastic.

The order worked out no more expensive adding mayo to get free postage. Unfortunately the mayo tastes like it's made with engine grease, cloying and awful. This may just be rape seed mayo, it may have been overly processed and is on the point of splitting. I'll stick to the oil!

November 27, 2025
Fussels Fine Foods Ltd logo

Reply from Fussels Fine Foods Ltd

Hello Sam.

Apologies for the delay in responding to your review.

Thank you for your honest feedback — we’re so pleased to hear you’re enjoying our cold-pressed rapeseed oil.

We’re sorry to hear the mayonnaise wasn’t to your taste. As with many food products, flavour is very personal, and our classic mayonnaise does have a distinct character thanks to the rapeseed oil. That said, it certainly shouldn’t taste unpleasant or as though it’s splitting, so if you’d ever like us to look into a specific batch, please do get in touch with our team directly — we’re always happy to help.

We really appreciate you giving it a try and for your support of our oil.

— Andrew BB and the Fussels Team

Rated 5 out of 5 stars

Delicious oil, service and delivery

The website is really easy to use and the offers are marvellous. I have been using Fussels Oil for years and will not use anything else. I have always struggled with oil seed rape fields and being severely allergic. Yet since using the oil, I haven't had any concerns or worries. Delicious tasting oil

January 2, 2026
Rated 5 out of 5 stars

Great oil

Great oil - have bought it many times - quick delivery after order, well packaged.

December 8, 2025

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