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Futuranet Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Sistema di allarme SOS 4G per anziani, assistenza inesistente

Ho acquistato un Sistema di allarme SOS 4G per anziani, FR839.
Ho avuto problemi con l'istallazione dovuti alla tipologia di SIM, non sono riuscito ad ottenere nessun tipo di assistenza, se non una mail dopo diversi giorni in risposta ad un ticket aperto sul sito. Oltre al ticket ho chiamato in azienda, la persona al centralino molto scortese non ha saputo darmi altro consiglio che questo: "Sul sito trova un modulo, ce lo rimandi pure indietro", ho contattato il titolare tramite e-mail mi ha promesso una chiamata da un tecnico, ma nessuno si è fatto vivo. Non acquisterò mai più da questa azienda visto che sul sito prospettano "assistenza tecnica via chat e ticket".

April 22, 2025
Unprompted review

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