Fuzeforge Reviews 79

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Never subscribed this company has been charging me 4.50 per week for the last 4 months on my mobile phone bill . Three my network provider was only able to help by providing me with the company’s... See more

Company replied

Rated 1 out of 5 stars

Fuzeforge is a scam site. I'm shocked trust pilot pulled my last review. So I will go into specifics. Fuzeforge use EVERY sneaky trick they can to lure you into buying their subscriptions, even the... See more

Rated 1 out of 5 stars

I did not subscribe to this service and somehow the mobile number associated with my 3 broadband has been subscribed to this service. I did not even know this number so it was impossible for me to g... See more

Rated 1 out of 5 stars

Scammers, they have been charging my elderly parents mobile broadband for 6 months before we noticed this, and they are not contactable. Had to cancel broadband accounts to stop these payments. Never... See more

Company replied

Company details

Written by the company

Fuze Forge – Une nouvelle vision du divertissement.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

79 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

These scammers have charged me £5.15

These scammers have charged me £5.15. I called them, and they said that I signed on the 12th Oct'25 and cancelled the next day.. I have never played games in my life. The funny thing is, I do not even know how to play. I am 69 years old .. I will raise a dispute with my bank. Please check your bills..

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Scamsters

Scamsters

Check your three bill. I had limit set on my 3 Bill , still third party managaed to get money from my account. Billed over 20.00 every month, until I found it. NO services used. Complete fraud. I will be reporting this to action fraud.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

I received a message from this company…

I received a message from this company a bill of £4.50 without knowing for what service I have bought from them. I never subscribed any thing which says will charge through my phone bill. The company must have use some sort of sneaky method to charge people without their knowing through other websites or something like that. I managed to phone their number to explain that I didn't register with them. They said they will have to charge me £4.50 for it. They are absolutely a scamer. I have told them I want a refund or will report them. Sneaky theft indeed

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Fuzeforge charges is a scam

This is a scam, I got unexpected charge of £4.50 from fuzeforge app added as an extra charge on my vodaphone... this is a sneaky unauthorised bill.
I've now put a zero spend cap, put a stop to all/any premium texts and calls.
Advice given is: Contact the Phone-Paid Services Authority (PSA):
If Vodaphone is not helping and you have unresolved issues with premium rate services or believe you were incorrectly charged, you can contact the PSA by phone (0300 30 300 20) or online.
Vodaphone as a business/telecom provider should get looked into since they are allowing these unexpected sneaky billing to happen, they are guilty by association with scammers that they enable. Vodaphone is a risk to my data privacy rights (GDPR breaches) -did Vodaphone sell them off to allow scammers like Fuzeforge do this and then get a commission payout from them? Unethical!!!
I am also going to forward this to the financial ombudsmen service.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Scammer

I have never subscribed to this website, yet I discovered that it has been charging my Vodafone bill without my consent. This is a clear case of online fraud and unauthorized billing.

I strongly urge others to avoid this website, monitor their bills carefully, and report it to their mobile operator and the Cybercrime Department. Fraudulent websites like this must be shut down as soon as possible to protect consumers.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Another person scammed by Fuzeforge

I did not subscribe to this service and somehow the mobile number associated with my 3 broadband has been subscribed to this service. I did not even know this number so it was impossible for me to give it out. Three have charged me £13.50 on top of my broadband cost. I contacted their customer services who gave me numbers to contact fuzeforge directly but no answer. I have reported this to the commications ombudsman and am thinking of stopping my direct debit with three and taking them to court.

An update to this. I have cancelled my broadband with Three. I had 6 months to go and my new broadband provider BRSK will pay off the contract termination costs of £135.

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

I recently opened a contract with Three…

I recently opened a contract with Three for a wifi router, the first month I didn't notice the bill that had extra costs, but in the second month the bill was already higher and then I decided to check the bill and there I saw these extra costs for fuzegeorge, which I understood from the store representative where I was, that it was about a subscription made to the game, which I never did. I tried to call but no one answered, I'm still waiting after I found out that an investigation was opened.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMER FUZEFORGE

I have never subscribed to FUZEFORGE and been charged £22 , tried calling the number provided to me by Three but no answer . I would like my money back and this is a blatant SCAM Three network should put a stop to this . FUZEFORGE please refund me my money

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

This has taken a significant amount of…

This has taken a significant amount of money from my mother account, and she doesn’t and I have no clue on how to stop it and three are just as useless and deniable all liability, which I think is disgraceful given the amount of accounts already effect, you would think something would be put in place. Can someone please tell me how to stop the charges, many thanks

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Never subscribed , keeps charging no one to talk to

Never subscribed this company has been charging me 4.50 per week for the last 4 months on my mobile phone bill .
Three my network provider was only able to help by providing me with the company’s number that has been adding the charge , which lead back to this company .
No one picks up the phone returns calls or emails .
How is company still going to.
Reading the other trust pilot reviews there is many of us in this position.

April 2, 2025
Unprompted review
Fuzeforge logo

Reply from Fuzeforge

When our agents are all online, they are unfortunately unable to answer. However, while you wait, a message will provide you with the email address to contact us. We will be happy to answer your questions, such as those concerning the subscription and its context. Here is the link to our self-care site with our contact details: https://www.digitalgp.co.uk

The Fuzeforge subscription was terminated on 02/04/2025. For further information, please send us your request by email.

Rated 1 out of 5 stars

Hi there I don't know why they reply in…

Hi there I don't know why they reply in here but not phone calls. I have been charge last 5 month and I can't stop it and, I can't get them through by calling

March 21, 2025
Unprompted review
Fuzeforge logo

Reply from Fuzeforge

Hello, We will be happy to answer your questions such as the one concerning the subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Rated 1 out of 5 stars

3 broadband fail to protect customers

My 3 mobile broadband has been hacked a gaming company Fuzforge. How on earth can 3 allow this to happen? I have been charged £9 in January, £18 in February and now £18 in March. I was on the phone for over an hour to 3 complaining about this. They referred my complaint to the Billing Support Department. I received an email back today to say that my case has been closed. Not a sign of any explanation. I rang again tonight and the call centre tried to blame me! Contract terminated immediately and the reason I gave was that 3 are failing to protect their customers.
I have tried to cancel my alleged subscription but the link provided by fuzeforge doesn't work!

March 19, 2025
Unprompted review
Fuzeforge logo

Reply from Fuzeforge

Hello, We will be happy to answer your questions such as the one concerning the subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Rated 1 out of 5 stars

Absolute SCAM

Absolute SCAM. make money from the vulnerable in a way that the subscription cant be stopped by the mobile provider. Sending STOP to a premium rate is a scam as that also charges

February 12, 2025
Unprompted review
Fuzeforge logo

Reply from Fuzeforge

Hello, We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Rated 1 out of 5 stars

Total scam they started taking money…

Total scam they started taking money from my mobile phone number 22.50 last month and so far 15.50 this month three mobile no help at all gave me number to call and it's impossible to get through i kept complaint open with three so will call back tomorrow but not holding my breath

January 13, 2025
Unprompted review
Fuzeforge logo

Reply from Fuzeforge

Hello, We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Rated 1 out of 5 stars

Complete fraudsters

Complete fraudsters. I have had the same experience as others. I have a 5g three hub that i don't even know the number for and somehow this mob signed me up for a £4.50 weekly subscription. Three were hopless in resolving the matter so thankfully i was out of contract and just cancelled it. I honestly hope these folk end up in jail.

December 20, 2024
Unprompted review
Fuzeforge logo

Reply from Fuzeforge

Hello, We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Rated 1 out of 5 stars

SCAM We never signed up

We never signed up. We emailed Fuseforge and got a reply in French saying they didn't have any account details. When we saw txt msg we checked Bank Account and no payment made. Just checking our phone bill and guess what £4.50 each WEEK being taken. Used the Web address to unsubscribe and guess what. At stage 3 of process there is a BLANK screen with no Unsubscribe button. There is definitely something not right.

October 23, 2024
Unprompted review
Fuzeforge logo

Reply from Fuzeforge

Hello, Our brands offer payment on your operator's mobile bill. You will find a lot of information on this type of payment: https://www.surmafacture.fr/ We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Rated 1 out of 5 stars

Absolute scammers

Absolute scammers. I was charged a total of 76.50 for a service I never authorised via my Vodafone bill. I didn't even know this was possible. You are thief's and I hope you get what you deserve

September 27, 2024
Unprompted review
Fuzeforge logo

Reply from Fuzeforge

Hello, Our brands offer payment on your operator's mobile bill. You will find a lot of information on this type of payment: https://www.surmafacture.fr/ We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

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