FX Airguns Reviews 

6
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.8

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(6)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Coin toss quality

Two guns were bought in a 4 month period.
FX Dreamline classic had a fault with the safety catch which could not be repaired by the dealer.
I asked for my money back which I spent on an FX King in laminate.
This is woefully underpowered. Sub 12 it is firing an 18 grain pellet at 503 FT/sec which I estimate to be 10% down on speed for that weight. So this time I am returning the gun to FX with fingers crossed that it comes back with the ability to actually kill something.
Shame about the quality as their designs are great. This looks like rapid expansion due to popularity and success without quality being controlled.
I am a Quality Engineer working in manufacture.

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service and Quality

Over the last three months I have had three FX airguns. First was purchased from a UK air gun shop, which was second hand. It failed within an hour of the purchase due to trigger failure.

So I went back and purchased the brand new version of the same gun - Crown MK2 at a cost of 1400 pounds. Again within an hour of ownership, I found that the magazine wouldn’t fit. So went back to the authorised retailer who adjusted the chamber to allow the magazine to fit.

A week later the trigger failed, so back to the shop again for it to be rectified. Then another week later the safety mechanism failed, allowing the gun to fire with the safety on! Which could have been fatal! So back to the shop again for repair.

After this as you can imagine I just couldn’t get on with the gun anymore as I had no faith in it. Stupidly I part exchanged it against a new FX wildcat MK3 at a cost of 1450 pounds. In the space of 8 weeks I lost 700 pounds on the gun against px.

However shock again, the new Wildcat failed within an hour, again the magazine wouldn’t fit.
This time I went back to the shop and got a complete different gun from BRK.

I raised my concerns with FX and got a really, poor response from their approved UK authorised distributor, saying the faults with the guns is caused by delivery drivers and the gun being bounced about. I find this hard to believe as they all come in a foam compacted hard case which stops them from moving.

Furthermore none of my other 6 airguns have had these problems. Take my advice, avoid this brand at all costs with poor customer service and cheap quality guns.

October 19, 2024
Unprompted review
Rated 1 out of 5 stars

FX airguns warranty horrible

FX airguns warranty horrible
I owned a few FX airguns never had a problem but I recently bought a Panthera it came damaged and contacted FX. They said they will send replacement parts, that was 3 months ago no parts. I m in USA, FX headquarter in near by.

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

I have owned FX airguns for 20 years.

I have owned FX airguns for 20 years.
I own several of them still and they are my favorite airguns. They are always on the cutting edge of innovation. They make an incredibly high quality product. Their customer service is top notch.

March 1, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look