Fymjewelrydesign Reviews 

58
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

The bridal set we ordered was perfect. The center stone was larger than we anticipated but no complaints there. Paid for the expedited service and received the rings earlier than what we expected.... See more

Rated 5 out of 5 stars

Connie professionalism was top notch during this process. I couldn't ask for more of a better person to help me on this journey. Had a setback on completion from changes to the design but it was still... See more

Rated 1 out of 5 stars

This was a terrible experience. No one got back to me after I placed my when I had specific questions. The ring came and then started to fade TWO days after giving it to my fiancé. The phone number li... See more

Rated 5 out of 5 stars

The ring I ordered came in a protective sleeve, a beautiful bow display on the case, and I am overall very happy with my purchase. I will absolutely be purchasing a wedding band as well! Thank you for... See more

Company details

  1. Jewelry Store

Written by the company

At FYMJewelryDesign, we are passionate about providing our customers with the highest level of service and satisfaction. From you visit our store to the moment you slip your new ring onto your finger, we are here to make your experience as easy and enjoyable as possible. Our mission is to help every customer find the perfect ring that truly reflects their style, personality, and taste.We believe that a ring is not just a piece of jewelry, but a symbol of love, commitment, and self-expression. Whether you're shopping for an engagement ring, a special gift, or just a treat for yourself, we are here to help you find exactly what you're looking for.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

58 reviews

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4.3

All reviews

(58)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Shipped in the given time frame, the ring feels very sturdy, and the stone is very pretty

September 20, 2025
Rated 5 out of 5 stars

Their communication was great

Their communication was great. They helped me design a custom ring and gave me choices on which stones would be used. The ring shipped ahead of schedule and it is beautiful. I'm completely satisfied.

September 19, 2025
Rated 5 out of 5 stars

Thanks Connie Liang

Very receptive and quick. The option of seeing the CAD of the ring was amazing and it was exactly what it looked like.

Connie Liang was great!!! Thank you!!
10 out of 5 stars for Connie!

September 20, 2025
Rated 3 out of 5 stars

Ring looks great

Ring looks great, delivery was faster than expected, the box it comes in is ... PINK ... And tacky. Shame I'll be finding a different box to present this to her with, she doesn't do pink.

June 25, 2025
Rated 5 out of 5 stars

Unique and Beautiful

They have great communication with their customers. Went out of their way to make me feel comfortable and confident about the process. Great attention to details so my ring would come out perfectly and it did ! I would high recommend FYM Jewelers

May 12, 2025
Rated 5 out of 5 stars

This has been the greatest experience…

This has been the greatest experience of my life!!!! I worked with my to be son in-law on this project. He will be asking for her hand in marriage, and I am more than excited to say he picked the best company in the world to get her ring from!! I worked through email with Connie and I work early..early mornings so when I would email her with a concerns I had, I would have an answer back from her as soon as an hour or two from me sending it like at 3:00am! The ring is far more beautiful than any picture could do it justice! The quality it beyond anything I ever expected. I will be adding another comment after my daughter gets her ring which will be in April on her birthday!! Thank you Connie for your committed promise of making this the best experience of my life!

February 25, 2025
Rated 1 out of 5 stars

This was a terrible experience

This was a terrible experience. No one got back to me after I placed my when I had specific questions. The ring came and then started to fade TWO days after giving it to my fiancé. The phone number listed on the website is a non working number. They do not respond when emailed nor using their chat feature. Don’t water your money on a company that couldn’t care less about the quality of their products. I’m extremely disappointed and regret my decision of buying a ring through FYM jewelry design.

September 6, 2024
Rated 3 out of 5 stars

Beutiful ring crappy customer service

The ring is beautiful but it’s too small and thus company doesn’t prove to fix it without charging $200. I find that absurd because it’s not like I damaged it or it was more than 30 days. Now I have to find a place that can make the ring bigger and not cost so much . So much for a ring huh

June 10, 2024
Rated 5 out of 5 stars

The ring I ordered came in a protective…

The ring I ordered came in a protective sleeve, a beautiful bow display on the case, and I am overall very happy with my purchase. I will absolutely be purchasing a wedding band as well! Thank you for doing such an amazing job.

June 1, 2024

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