Fyndiq Reviews 1,145

TrustScore 2 out of 5

2.0

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Rated 3 out of 5 stars

the product was in good condition and as expectex but there was a long delivery time and a bad tracking of it. I wasn‘t sure for a while whether the parcel will indeed arrive or not.

Company replied

Rated 3 out of 5 stars

I ordered BugBlue 28W solar panel. I received a no name solar panel with no indication whatsoever about the manufacture, no signs at all. It did not work. I contacted the seller and received a refund.... See more

Company replied

Rated 1 out of 5 stars

I got fake JBL in-ear phones. I ordered two products. Got two products with same serialnumber. Products were fakes and bad quality. Cannot recommend. Also they close reclamation tickets as unanswer... See more

Company replied

Rated 1 out of 5 stars

I ordered a battery for my phone two weeks ago, but I haven't received it yet. I tried to reach out to them, but there has been no response. Don't order from them. Tilasin akun puhelimeeni kaksi viik... See more


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I ordered A Guiness Pint glass

I ordered A Guiness Pint glass. The website shows a advertised a legitimate product. I received I fake and small glass not even close to What I paid for. No response only irrelevant messages back. And my money gone!!!!!! Be careful with this nonsense

November 21, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 2 labubus

I ordered 2 labubus. One halloween edition and macaroon labubu. The pics on their website are legit ones. But when I received my order. They are clearly FAKE! Never ordering on this site again. Not recommended. Do not waste your money.

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered Christmas calendars for my…

I ordered Christmas calendars for my children. There's nowhere mention that the products are directly shipped from China and are non-EU certified. Cheap crap from China with comparably high prices. You are better off ordering from Temu with 1/3 of the price if you want to have some crap.

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

A clear winner for worst service I’ve…

A clear winner for worst service I’ve ever received.
I ordered from Fyndiq.fi, which I took for a Finnish company (I live in Finland), for fast delivery and minimal shipping.
My order went to China. Which information was never visible.

Tracking numbers (I’ve now got three) show nothing, really nothing (supplier has ’received your order’ with no update in 3 weeks). I’ve had no useful help from Fyndiq ’customer service’, rather boilerplate messages in Swedish. And ’we’re closing your ticket’ messages.
I can’t even cancel my order (which HAS to be illegal).
Trash company.
Do not use.

August 21, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a battery for my phone two…

I ordered a battery for my phone two weeks ago, but I haven't received it yet. I tried to reach out to them, but there has been no response. Don't order from them.
Tilasin akun puhelimeeni kaksi viikkoa sitten, mutta en ole vielä saanut sitä. Yritin ottaa heihin yhteyttä, mutta vastausta ei ole tullut

June 11, 2024
Unprompted review
Rated 4 out of 5 stars

I got my package . Thanks

I just received my package , thank you for your quick response .

May 22, 2023
Fyndiq logo

Reply from Fyndiq

Hello Joel,

I can see that you have reported this to us and the store that sold your product will contact you shortly.

If you have any questions you can contact us here: https://fyndiq.fi/asiakaspalvelu/

Hope you have a good day!

//Fyndiq-Janina

Rated 5 out of 5 stars

I order table and two chairs from SoBuy…

I order table and two chairs from SoBuy and it’s nice, quality of course not the best but for that money it’s cool. Fast delivery

May 3, 2023
Unprompted review
Fyndiq logo

Reply from Fyndiq

Hello Sergey,

Thank you for your review, glad to hear that you're happy with your purchase! :) If there would be some issues with the product, feel free to contact us at https://fyndiq.fi/asiakaspalvelu/ and my colleagues at the customer service will gladly assist you. Hopefully everything goes as smoothly next time you go bargain hunting with us!

Wishing you a great day! :)

//Fyndiq-Kati

Rated 3 out of 5 stars

3 stars

I received my order. The downside is there is no customer service phone number.

March 15, 2023
Fyndiq logo

Reply from Fyndiq

Hello Ellen,

Thank you for your review, great to hear that you received your order in time! :) When it comes to our customer service, you can always contact us by email and we will respond within 24 hours. If you have any questions or concerns, feel free to get in touch with us at https://fyndiq.fi/asiakaspalvelu/ and we'll gladly help you.

Wishing you a lovely day! :)

//Fyndiq-Kati

Rated 5 out of 5 stars

I've bought this laser toy for cats and…

I've bought this laser toy for cats and now my cat refuse to play with any other toy. All he does is sitting and waiting for me to play with him with that laser toy. And it came very quickly this toy. About a week and we got it. It's a USB stick also so you can load it from the computer, don't need to bye batteries. We like it!

January 17, 2023
Fyndiq logo

Reply from Fyndiq

Hello Elena,

Thank you for your review, great to heart that the product you purchased has been appreciated by your cat and that your order arrived quickly! :) I hope that everything goes as smoothly next time you decide to go bargain hunting with us.

Wishing you a great day! :)

//Fyndiq-Kati

Rated 5 out of 5 stars

Fast delivery

Fast delivery, product is very nice, just like on the picture

November 18, 2022
Fyndiq logo

Reply from Fyndiq

Hello Sabina,

Thanks for your rating. I'm pleased to hear that the product met your expectations and that the delivery was fast.

//Fyndiq-Janina

Rated 5 out of 5 stars

It's was very good

October 2, 2022
Fyndiq logo

Reply from Fyndiq

Hey Aref,

Thank you for your review, great to hear that everything has gone well when you shopped with us at Fyndiq! :) I hope that the product you ordered was just as you expected and that everything goes as smoothly next time you make bargains with us.

Wishing you a lovely day! :)

//Fyndiq-Kati

Rated 5 out of 5 stars

The parcel came on time and the…

The parcel came on time and the furniture is just like the picture. Got a better deal than any other shop.

August 12, 2022
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Reply from Fyndiq

Hi Erki,

Thank you for your review, I am glad you found a great bargain from our large selection of products that you are happy with! :) I hope that everything goes as smoothly next time you decide to shop from Fyndiq.

Wishing you a lovely day! :)

//Fyndiq-Kati

Rated 1 out of 5 stars

Product did not arrive and seller…

Product did not arrive and seller stopped responding to my complaint. Stay away.

June 30, 2022
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Reply from Fyndiq

Hi there Håkan,

That does not sound good at all. I can see that you have been in contact with my colleague over at customer support, and I sincerely hope that the problem has been solved. If there still is something you want to bring up, get back in touch with us at https://fyndiq.fi/asiakaspalvelu/ and we will gladly help.

Wishing you a lovely day.

//Fyndiq-Kati

Rated 5 out of 5 stars
Fyndiq logo

Reply from Fyndiq

Hi there Cerasela,

Thank you so much for your review, it's great to hear that you are pleased with Fyndiq and that everything has gone well! :) I hope that you will come back and make even more great bargains with us in the future as well.

Have a great day! :)

//Fyndiq-Kati

Rated 5 out of 5 stars

Good service

Good service , arrived quickly

June 20, 2022
Fyndiq logo

Reply from Fyndiq

Hi Graeme,

Thank you for your review, it's great to hear that your experience at Fyndiq has been pleasant and that your order arrived quickly! :) I sincerely hope that the product was just as you wished and that everything goes as smoothly next time.

Wishing you a great day! :)

//Fyndiq-Kati

Rated 5 out of 5 stars

Kaitlin ok,kitti

June 2, 2022
Fyndiq logo

Reply from Fyndiq

Moi Mariia,

Kiitos arvostelustasi, mukavaa kuulla että kaikki on mennyt hyvin meidän kanssa asioidessasi! :) Toivottavasti tuotteet olivat sellaisia kuin toivoit ja että ensi kerralla kaikki sujuu yhtä hyvin.

Mukavaa päivänjatkoa sinulle! :)

//Fyndiq-Kati

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