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3.3

Average

TrustScore 3.5 out of 5

2 reviews

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3.3

All reviews

(2)

1 review in the last 12 months

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Rated 2 out of 5 stars

Citta 25L Backpack does not take a 16" business laptop

Citta 25L Backpack

The backpack is nice, it's light and does meet expectations in build quality. It does state though up to a 16" Laptop. I have a standard Lenovo Laptop and it does not fit. When I raised this to support they responded with, some models, such as certain 16-inch Lenovo laptops, have larger overall dimensions and may not fit comfortably in the laptop compartment.

For me, this is a bag that I cannot use as my primary use was work travel. Like most consumers, I can only trust what is said on the Website and if it states 16" it should take all 16" laptops and if it cannot then it should state this so as not to mislead.
As I am not a US citizen they also refuse a refund, which leaves me with a product that is not usable for me. These are not cheap bags and so I am now unable to swap it out for something that can take a 16" Laptop.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic backpack company

Fantastic backpack company. My favorite in the market. They respond to every email, comment and inquiry. The T22 backpack is also fantastic. Wish more companies were like them.

August 28, 2025
Unprompted review

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