Awful customer service, Rubber on the button to turn it on broke promised a delivery and gave address 2 months ago. its all made in china from email. Battery life goes down very quickly will lose easy... See more
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I’ve been using my Gforce for a few weeks now, and it’s been amazing! Smooth ride, great power, and decent range. My only downside is the weight, but it's not too bad since you can grab it from a cert... See more
Ghost Pedaling kicks in around 15mph so if you wanna go fast AND pedal this isn't the bike for you, However the throttle goes past 20 mph on its own. It looks awesome, but the parts are mid quality. M... See more
This is my third G-Force bike, and I finally had to leave a review because I'm so happy with it. I've tried other cargo bikes, but the low center of gravity and the comfortable suspension on this one... See more
Company details
Written by the company
G-force is created by a team of mountain bike lovers, G-force has been not only dedicated to innovation, cutting-edge technology, and high-quality materials but also providing cost-effective e-bikes, to satisfy riders' various needs of transportation and even desire of exploring sports & outdoors life. Most important, we believe e-bikes will do good for our environment.
Contact info
United States
- support@g-forcebike.com
- g-forcebike.com
2.9
Average
47 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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G Force Stay Away!
G Force 42: These bikes seem great till you need customer service from G Force. Mine is throwing a error 30 code ruined the trip I bought it for and no help from customer service. Do not call the number you will not get a response and email customer service will give you the run around. My bike had 23 miles on it. Buy another bike.
December 2, 2021
Unprompted review
Reply from G-Force Ebike
We’re truly sorry to hear about your past experience and regret that you encountered issues with your G-Force 42 bike. While we cannot verify the specifics of this situation, we want to assure you that we have made significant improvements in both our product quality and customer support since then.
We understand how frustrating it must have been to face difficulties with the bike, and we are committed to providing a much better experience now. If you’re still facing any issues or if there’s anything we can assist with, please contact us directly at support@g-forcebike.com so we can help resolve the matter.
Thank you for your feedback—it plays an important role in helping us improve our service and products.
Sincerely,
G-Force eBikes Team
This bike never worked from day…
This bike never worked from day one....battery is faulty and the company won't do anything about it please don't buy
November 2, 2021
Unprompted review
Reply from G-Force Ebike
We are truly sorry to hear about your past experience, and we deeply regret that the bike and battery did not meet your expectations. While we can’t verify the specifics of this situation, we want to assure you that we have made significant improvements to our products and customer support since then.
We’ve worked hard to address issues like faulty batteries, enhance our service processes, and ensure that future customers have a better experience. If you are still experiencing issues with your bike or battery, we would love the opportunity to assist you. Please reach out to us at support@g-forcebike.com so we can look into how we can make things right.
Thank you for your feedback, and we are committed to providing the best possible service moving forward.
Sincerely,
G-Force eBikes Team
The Coolest Cheapest EBike from Amazon 😳🤯🤩
Received this bike from Amazon, well actually I received two. I sent the other one back (RET USAF with Integrity still intact🤦🏾🙂🤷🏾) and the company actually contacted me right away when finding the error on their end, which to me showed proof of attentiveness to their customers. To this day my mother is dissatisfied with my choice to send the other bike back, because it is so fun to ride mine she now wants one‼️ Also the company on all social media platforms is proud of their product and the customers who also are aligned with their clear mission of clean energy and earth🔋🚲🙌🏿👏🏿🔊💯❤️🌞
May 28, 2021
Unprompted review
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