I bought a adobe 1 year account and it didn't worked well, nor did i get support from the company but but others i am quite satisfied. I now choose keys over account as accounts stop working after few... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was a great experience, the prices were good and the service was fine. However I did dislike that if didnt purchase fast enough, the product would have the price increase. I am talking around the 5... See more
It’s legit but I only put 4 because some game are priced as more than what you can normally get them from the original platform like steam for example
Company replied
All good but it feals unsafe but i got a gta 5 for 14$ and not 30$ but if you will use it guys be safe chack seler and about him
Company details
About G2A.COM
Written by the company
G2A.COM is the world’s largest marketplace for digital entertainment attracting over 30 million users from 180 countries.It offers more than 75 thousand items, with helpful activation guides for each, from over 40 thousand sellers globally, at competitive prices and instant delivery.
G2A.COM supports various payment methods, including global options like cards, PayPal, and Google/Apple Pay, as well as local methods like Venmo, BLIK, iDEAL, Pix, Bizum, or Sofort, covering over 400 banking channels.
Security and privacy are top priorities, we ensure a safe and protected experience for both parties: buyers and sellers. Our support team aims to tailor solutions to each buyer's unique needs, whether it's technical issues, offer recommendations, or general inquiries. We prioritize user satisfaction and strive to provide an enjoyable and seamless digital journey.
All of us at G2A.COM prioritize the security and privacy of buyers. We take pride in providing a safe and protected experience throughout the online journey at G2A.COM.
Thank you for choosing G2A.COM—we open the Gate 2 Adventure, offering a diverse range of games and digital items to fuel your passion for exploration and excitement. .
To learn more about G2A.COM, visit our Facebook, Twitter and LinkedIn profiles, or visit our corporate website G2A.COM.
Contact info
Keizersgracht 206, 1016DX, Amsterdam, Netherlands
- g2a.com
4.0
Great
337K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great and easy!
Great easy to use website. Got an extra discount code for my purchase and for my sign-up. The activation code was delivered immediately and worked perfectly on Steam.
May 1, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Missleading titles/description in cheap…
Missleading titles/description in cheap items just to rip you off
April 28, 2026
Reply from G2A.COM
Hello,
I have checked all details in the system and I can not find any conversation with our specialists connected to your recent purchase. If you have any issues with item's activation I kindly ask you to contact the seller directly. They will check what happened and provide you with possible solutions. You can do that using this link: https://dashboard.g2a.com/support/conversations/add
Regards,
G2A Team
one of the codes didnt work
April 24, 2026
Reply from G2A.COM
Hello,
I have checked all details in the system and I can not find any conversation with our specialists connected to your recent purchase. If you have any issues with item's activation I kindly ask you to contact the seller directly. They will check what happened and provide you with possible solutions. You can do that using this link: https://dashboard.g2a.com/support/conversations/add
Regards,
G2A Team
I can't give more than 1 star and if I…
I can't give more than 1 star and if I could I would give 0 stars.
I bought a steam key for Silent Hill Reqium Deluxe through you and have not received anything. No Steam key and it's been a week even though it says you get the key immediately. I would really like my money back.
April 28, 2026
Reply from G2A.COM
Hello,
I have checked all details in the system and I can not find any conversation with our specialists connected to your recent purchase. If you have any issues with item's activation I kindly ask you to contact the seller directly. They will check what happened and provide you with possible solutions. You can do that using this link: https://dashboard.g2a.com/support/conversations/add
Regards,
G2A Team
It's great (:
April 24, 2026
got scammed didnt get the key
May 1, 2026
Unprompted review
Reply from G2A.COM
Hi,
Thank you for bringing this to our attention. To assist you as quickly as possible, we’ll need a bit more information - specifically your order number and email address. This will help us locate your order and investigate the matter thoroughly.
Regards,
G2A Team
No product details i thought it is…
No product details i thought it is fences 6 and instead i bought fences 3
April 9, 2026
Reply from G2A.COM
Hello,
Thank you for providing additional information. I have check all details in the system. It is important that you promptly report this issue to the seller from whom you made the purchase. By doing so, the seller will be able to take necessary actions such as providing you with a replacement or issuing a refund.
You can do that by logging into g2a account connected to the same e-mail address that was used during the purchase. Then please click this link https://dashboard.g2a.com/support/conversations/add -> select correct order and describe the issue.
Regards,
G2A Team
ALways good.
November 15, 2025
Bought a key that didn't work
Bought a key that didn't work, raised support tickets and not getting any response just getting closed. Seller isn't responding to messages either. Lost money with no looks of refunds.
April 7, 2026
Unprompted review
Reply from G2A.COM
Hi,
Thank you for the review. I'm sorry for the inconvenience. Our team is working to resolve your issue as quickly as possible despite high traffic. Please bear with us and your case will be addressed soon. Thank you for your patience.
Regards,
G2A Team
PEOPLE BEWARE OF THIS SELLER
PEOPLE BEWARE OF THIS SELLER, HE'S DISHONEST. DESPITE ALL HIS POSITIVE REVIEWS, IF HE MAKES A MISTAKE AND DELIVERS A NON-WORKING KEY, IT'S A NIGHTMARE TO GET A REFUND. HE DIDN'T ISSUE ME A REFUND, AND I HAVE TO CONTACT MY BANK NOW TO CANCEL THE TRANSACTION BECAUSE NEITHER THE SELLER NOR G2A PROVIDED A SOLUTION.edit: to G2A the case is closed in paypal, can you now reply my ticket? I waited all day, I provide all proofs.
April 24, 2026
Unprompted review
Reply from G2A.COM
Hello,
Thanks for your review. My apologies for the inconvenience you've faced with on our marketplace. Please bear in mind that once a purchase gets reported to PayPal, G2A support can't make any changes with the reported order. Such orders are put 'on hold' automatically because of PayPal dispute ongoing.
At the moment, I suggest contacting the seller once again and try to cooperate with them in order to amend the problem.
Best regards,
G2A Team
I have loans and debts for the goods that have already been purchased
Ticket ID: UKOQ-799318
I left a review this morning, and you said you were investigating. Then I was told that you would find out the reason for the delay, but I still haven’t received any response.
Ticket ID: UKOQ-799318
Please help me, I’m really asking you. I have loans and debts for the goods that have already been purchased, and I’m being asked for payments every day. I don’t know what to tell my suppliers anymore.
March 9, 2026
Unprompted review
Reply from G2A.COM
Hi,
Thank you for the review. I'm sorry for the inconvenience. Our team is working to resolve your issue as quickly as possible despite high traffic. Please bear with us and your case will be addressed soon. Thank you for your patience.
Regards,
G2A Team
It was good delivery was fast but i got…
It was good delivery was fast but i got the same key twice
April 24, 2026
Blown away by the value!
I recently made a purchase here and I’m honestly impressed. The product delivered way more than I initially expected. The entire process was seamless, and the value for money is unbeatable. It’s rare to find a service that exceeds your expectations these days, but this experience definitely did. Highly recommended!
May 1, 2026
Unprompted review
Never had a problem
Never had a problem. Always fast and secure. The prices are great too
April 28, 2026
Great discounts
I wanted to buy a game for my friend and i, and thanks to this shop i managed to buy us both the game for less than the original cost of 1 copy. This is great
April 27, 2026
Be careful
Be carefully. Its got scammers on it. G2a support is non existent and the sellers con you to change your negative reviews then block you.
April 9, 2026
Unprompted review
Reply from G2A.COM
Hi,
Thank you for bringing this to our attention. To assist you as quickly as possible, we’ll need a bit more information - specifically your order number and email address. This will help us locate your order and investigate the matter thoroughly.
Regards,
G2A Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.