GadgetBaby closed in 2017 Reviews 

188
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

The product is false and the bracelet fell into four sections after wearing it for only two days, the clasp is weak and made very badly. I have tried to get my money back but its proving to be a scam... See more

Rated 3 out of 5 stars

Ordered the goods paying full price expecting quality. Majority of items turned up with damaged packaging like they had been chucked around the warehouse some even looked old. Won't order from here ag... See more

Company replied

Rated 1 out of 5 stars

The item bought didn't perform as it said in the description. Tried to get intouch to complain but no one got back to me.

Company replied

Company details

  1. Baby Store

Written by the company

GadgetBaby has not been trading since 2017 and is closed


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1.1

Bad

TrustScore 1 out of 5

188 reviews

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No recent history of asking for reviews

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1.1

All reviews

(188)

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Rated 5 out of 5 stars

Great product, great price, fast delivery!

I searched online for a Gummee glove for my little boy and found exactly what I was looking for on Gadget Baby. I placed my order and was updated regularly to let me know the status of my order. The item was delivered quickly. Would definitely recommend!

March 10, 2014
Unprompted review
Rated 4 out of 5 stars

Weaner taster (Clevafeed)

Bought the Clevafeed for my grandson. Parents are delighted with it. It saves spillage, dropage and splatter of 'new foods' over the highchair tray. It potentially gives time for the new tastes to be established before being played with.

March 8, 2014
Unprompted review
Rated 5 out of 5 stars

Quick delivery and great customer service!

Gadget Baby emailed me at each stage of the order process an informed me of when the item was on its way. The item arrived much quicker than expected plus I got a 10% off discount code towards my next order :-) Very happy and will be using them again

March 8, 2014
Unprompted review
Rated 5 out of 5 stars

loved product!!

Hi gadget baby. Would definitely order from you again. Great product and fast free delivery.

March 8, 2014
Unprompted review
Rated 5 out of 5 stars

Awesome company, great products and free delivery

It's not often you get such great customer service. I wasn't sure about one of the items, so I called Gadget Baby first. They were really nice on the phone and gave me all the information I needed.

Delivery was free and the items arrived really quickly. Their stuff is great, so I will certainly be buying from them again.

March 7, 2014
Unprompted review
Rated 3 out of 5 stars

All packaging damaged

Ordered the goods paying full price expecting quality. Majority of items turned up with damaged packaging like they had been chucked around the warehouse some even looked old. Won't order from here again

March 7, 2014
Unprompted review
GadgetBaby closed in 2017 logo

Reply from GadgetBaby closed in 2017

Hi Mona, thanks for your feedback. really sorry to hear the packaging of some of the item arrived damaged!

All of the items your ordered are completely new stock items that were recently received from the supplier, so I can assure you that none of the items have been held in our warehouse for long.

We inspect all items before we send them, so I can only assume they were mistreated by the courier! We will raise this with the courier immediatley.

Please could you let me know which items arrived with damaged packaging and I will arrange a refund for each of them?

Please email me at info@gadgetbaby.co.uk

Many thanks and apologies for any inconvenience caused.

Darren

Rated 1 out of 5 stars

product was wrongly advertised

The item bought didn't perform as it said in the description. Tried to get intouch to complain but no one got back to me.

March 7, 2014
Unprompted review
GadgetBaby closed in 2017 logo

Reply from GadgetBaby closed in 2017

Hi Sandra, apologies for this. We just searched our inbox and found an incomplete email from you, so I think it must have sent before you finished writing it (which is the reason we didn't get back to you).

As you will see from previous reviews we pride ourselves in excellent customer service, so I apologise that your experience so far hasn't been a positive one.

We have issued a full refund to you for the item you purchased and sincerely apologise for any inconvenience caused. Please do get back to us with the issues you had with the item you purchased, we really value any feedback you can give!

Many thanks,

Darren

Rated 5 out of 5 stars

Outstanding

Easy order process, fast free delivery and an offer of 10% off next order. Best online transaction I have experienced for a very long time.

March 6, 2014
Unprompted review
Rated 4 out of 5 stars

Very good service but second gadget not what expected entirely

I have bought ipad mini cases on two separate occasions from gadget baby and the second one said it had a shatter proof screen but what I got was a separate screen protector which shields the screen from spills and scratches. It is a lovely case for children but the previous case I got probably protected it more.

February 12, 2014
Unprompted review
GadgetBaby closed in 2017 logo

Reply from GadgetBaby closed in 2017

Hi Elaine, many thanks for your feedback!

For this case it doesn't specify that it comes with a shatter proof screen protector. It does mention that a separate screen protector is included to protect the screen from scratches and sticky fingers. Apologies if this has caused confusion.

http://www.gadgetbaby.co.uk/ipad-mini-child-proof-shock-proof-case-includes-carry-handle-stand-and-screen-protector/

We want you to be 100% happy with your purchase, so we are more than happy to swap this case for you and provide you with the version that offers full protection for the screen. If you would like to go ahead with this then please email info@gadgetbaby.co.uk

Many thanks,

Darren

Rated 5 out of 5 stars

Perfect product

Excellent case fit for purpose. Protects my ipad without looking bulky or too child like. Great service, arrived promptly. Thanks

January 26, 2014
Unprompted review

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