Gadget GoGo Reviews 

1,276
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 165 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online platform very efficient and quite easy to use when selling their unwanted electronic devices. Many people truly appreciate the fast payment and clear communication provided by the helpful team throughout the transaction. Some reviewers were not happy with the final monetary offers received after the company completed item inspections. A few other people also felt that the initial online quotes were reduced unexpectedly due to minor cosmetic wear. Additionally, customers noted that payments sometimes took much longer than expected to arrive in their bank accounts.

What people talk about most

Price

Customers had ambiguous experiences with price. While many reviewers praised the competitive initial quotes... See more

Product

Clients share ambiguous opinions on product, with some expressing frustration over unexpected quote... See more

Payment

Reviewers highlight ambiguous aspects of payment, reflecting a wide range of differing experiences. Many... See more

Service

People report positive experiences with service, highlighting a quick, easy, and efficient trade-in process.... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding item evaluations. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good. Fairly easy website to use. The price generated after inspection was lower than that proposed. The ability to describe your product to the company is difficult with their own categorisat... See more

Rated 4 out of 5 stars

Super quick and efficient, easy steps to follow. Great communication throughout. Only marked it down by 1 star as final price offered is far from what is advertised. For a console that is 12+ years ol... See more

Rated 4 out of 5 stars

Gadget Gogo gave me the highest quote of any comparison website, which is why I chose them. Unfortunately when they received the device, they sent me a revised quote which was half the initial valu... See more

Rated 4 out of 5 stars

Very organised & efficient, fast payment & easy to do a transaction with, as advertised. My only negative comment is that on your website you estimate a price per model which is a bit misleading as y... See more


Company details

  1. Recycling Center
  2. Cell Phone Store
  3. Mobile Phone Repair Shop

Written by the company

Gadget GoGo is the easy way to sell your unwanted gadgets online, we buy the largest range of gadgets on the internet, and offer 48h payments from receiving your gadgets.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,276)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super easy to send off my watch

Super easy to send off my watch. Once the watch was received I got a report/ picture explaining why my value had dropped and money was put into my back a few days later.

Great service, great price, would definitely use again.

July 14, 2025
Unprompted review
Rated 4 out of 5 stars

Transaction went well

Transaction went well; as expected they found minor imperfection to reduce the final price (item was described as 'good', but in fact in excellent condition); but it was ok overall

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Great experience start to finish and rare to find a truly honest company these days! Not being tech savvy i input my item incorrectly after being told by another company it wasn't the product I thought it was. After receiving the item Gadget GoGo emailed me immediately to say the item was not what I had told them and was in fact worth a much higher value. They provided a new quote and gave the option to accept or decline, after accepting the funds were in my account within 24 hours! I couldn't recommend this company more!

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, offered me 12 26 quid for an apple i watch 6 series! I didn't agree so wanted to charge me £12 quid for them to return it.. what a joke of a company. RIP OFF AVOID!

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

My wife has just left a review for this…

My wife has just left a review for this company as we sent an Apple Watch for them to buy . The money went down by £100 and then they charged £12.50 to get it back . After many emails and phone calls with no response We still havent received it back . Immediately after posting a review earlier my wife received a response stating that they had emailed several times and the item had been marked at delivered . What an absolute load of rubbish , definitely no emails and definitely watch has been returned . We haven’t received contacted trading standards

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Bank

There was a problem with my bank account. However, I informed Gadget Go Go and they quickly resolved the problem.

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

Sent in an Apple Watch

Sent in an Apple Watch , they downgraded it , I asked for it to be returned and had to pay £12.50 for postage and admin costs . Still haven’t received my item back , I’ve rang , messaged and emailed several times and have had no response . I’ve now contacted trading standards.

May 1, 2025
Unprompted review
Gadget GoGo logo

Reply from Gadget GoGo

Hi Jane,

Thank you for taking the time to leave a review.

We’re really sorry to hear that you’ve had this experience, and we want to reassure you that we haven’t been ignoring you. Our team has sent several replies to your emails, so it’s possible they may have ended up in your junk or spam folder by mistake.

Looking into your order, we can see that the device was returned and the tracking shows it was successfully delivered. If you’re still having any issues or questions, please don’t hesitate to reply to one of our emails and we’ll do our best to help.

Kind regards
Gadget GoGo

Rated 5 out of 5 stars

Fair Offer - Straightforward Process.

Straightforward process. Easy to use. Free postage, with track and trace facility.

Quoted £50 for two iPod Nanos Gen 7. Final offer £40. Accepted and money paid in to bank account within a few days of accepting the offer.

June 19, 2025
Unprompted review

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