I’ve used gadget gone dating back to 2023 and I have nothing bad to say about these guys!! Fair pricing solid wait times. Great service!!!! Highly recommended. Whatever you do manufacturer / carrier (... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
GadgetGone is a cell-phone recycling business that specializes in offering top dollar offers for used iPhones.
32765, Oviedo, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 18% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My first time and it could not have been easier! Fast turnaround time and remember to unlock yourphone! They gave me a chance to do that and would have paid mor which I found so professional!

Reply from Gadget Gone
Received less than half of the quoted figure! Will not use this service ever again!

Reply from Gadget Gone
They always make it super quick and easy and give fair payouts.

Reply from Gadget Gone
Bait and Switch! Don't trust these people. I was given a quote of $68. based on the condition I said my iPad was in. Once they inspected it, they said they would give me $48. due to noticeable scratches on the screen. I told them, they were no scratches on the screen. Camille offered to see if she could get pictures of the screen. After 2 days with no photos, I told her I wanted my iPad back. It was shipped back to me and when I received it, indeed there were NO scratches anywhere. I was dumb and sent it to them in the original box with the original charger. I did not receive the box or charger back. When I contacted "Camille", I was told that they responsibly recycled those. SCAM, SCAM, SCAM!
This was my first time using this company to handle our excess phones. The process was simple, and the communication was clear and concise form the company at all times. Payment was quick and easy to receive. I would recommend them for your phone sale needs.

Reply from Gadget Gone
The process was so easy. Would do it again without hesitation.

Reply from Gadget Gone
Email communication: a couple replies were just cut n paste when I needed a specific answer. After 3 of these I got a real person writing back to me, solved my one small issue, good. Price for my old iPhone was good. The AMZ gift card showed up instantly.

Reply from Gadget Gone
I found Gadget Gone with a general search. Communication/ price/ customer service including follow up was excellent. Will use them again! Definitely recommend!

Reply from Gadget Gone
Don't use these guys for your trade in. Go to ItsWorthMore. They offer more and don't screw you over by coming up with bogus reasons to lower their offer. I've traded & sold hundreds of devices — never had an issue… check my other reviews, you’ll see my positive review (with photo proof) of them being much more honest. This company has found a reason to drop my trade-in value by hundreds of dollars both times I tried to trade-in with them. Again, use ItsWorthMore. I've traded in with them and their partnered companies sooooo many times and I always get paid out the correct amount. GadgetGone just wants to get your device then hope you don't have the patience — then accept their lowball (and offensive) counter offer.
Great service fair price no complaints here

Reply from Gadget Gone
I had a couple of old cellphones that I didn’t want anymore and Gadget Gone was very effective in selling technology I didn’t want. I used them before a few years ago, great service then and now!

Reply from Gadget Gone
My expectation was low since I had a bad experience with another similar site. But the estimate was very close to the initial estimate. So I decided to go with it.

Reply from Gadget Gone
My experience was great with Gadget Gone. They gave me more than expected for my phones as their appraised value was higher that I rated it. Very satisfied and will use them again if the need arrises.

Reply from Gadget Gone
Great communication and fast service.

Reply from Gadget Gone
Great customer service and the process was seamless, appreciate it.

Reply from Gadget Gone

Reply from Gadget Gone
I sold a used gadget to Gadgetgone and had a good experience overall. I'd rate them 4 out of 5 stars. The payment was processed fairly promptly after they received the item. Communication with Gadgetgone was about average, but I was disappointed that their payment processor didn't respond to my emails. Despite that minor issue, I'd still recommend them for selling your used electronics.

Reply from Gadget Gone
From my initial contact to payment, everything went very smoothly. I was quite surprised when they paid me nearly $50 more than their original estimate because they found my phone to be in excellent condition. Win! Win! for me.

Reply from Gadget Gone
Fantastic process in trading on my item! Everything was done quickly and efficiently. The only site I trust for future resells!

Reply from Gadget Gone
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.