While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Sent my phone last week, recorded delivery. It was delivered and signed for on Thursday at 10:12am. Still not had any confirmation that my phone has been received or being processed. Have sent an emai... See more

Company replied

Rated 1 out of 5 stars

Sent phone through they received on Wednesday even sending email to confirm. Friday came and went no money no emails. Sent email after 24hrs not including weekend still no email about phone. Wouldn... See more

Rated 5 out of 5 stars

Can't complain a lot any part of it. Sent my phone special delivery on Tuesday, it arrived at gadget panda on Wednesday - got an email from then confirming receipt. By Friday, the money had been s... See more

Rated 4 out of 5 stars

Fair price given for old iPod. Issues initially with money going into Paypal account but possibly due to timing as sent item just a few days before Christmas. On bringing this to company attention thi... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

Sell your handheld gadgets online with Gadget Panda for a fast and friendly service. Payment by bank transfer, cheque or PayPal 48 hours after your gadget arrives.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(251)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service with only one hiccup...

Gadget Panda is the place where I would recommend every person to go if they need something sold. It is easy to do and very quick service. Only problem that I found is that we have to pay for our own delivery charges which is kind of a bummer. Apart from that it is great. Use it!

August 24, 2013
Unprompted review
Rated 5 out of 5 stars

Very easy to use, simple fast and reliable

Hello Gadget panda I am extremely happy with the service you have provided, I was actually surprised as how good you have been. I received the money in no time, and will definitely be using your service again.

Thank you for your great service :)
Ross Harrison

August 3, 2013
Unprompted review
Rated 5 out of 5 stars

fantastic service!!!!

I've used a couple of different companies in the past to sell my phones and they have always downgraded the offer and paid less then originally quoted, none of that with Gadget Panda!! The online quote for my Nokia Lumia 800 was £70 and that is what they paid, no quibbles, no fuss, just paid into my PayPal account 2 working days after they received the phone. They kept me up to date with emails at every stage of the process, really can't fault the service and will recommend them to everyone from now on! The only possible improvement would be a freepost address but thats a very minor thing.

July 26, 2013
Unprompted review
Rated 4 out of 5 stars

Was sceptical at first but would recommend after Good Reliable Service

I was first worried to use this service so spent extra postage cost to make sure I had no problem. But after receiving updates every stage and within a day receiving my moneys. I would say you should not worry and use this Gadget Panda all the time. You will not only receive good service but Excellent one and money for value. Its a shame they don't do Collection that's only thing that I would say is Negative.

July 21, 2013
Unprompted review
Rated 2 out of 5 stars

Disappointed

I was offered £53 for my ipod touch which was then revised to £30! Gadget Panda insisted that my ipod had scratches on the screen however It did not. After discussions with them I soon realised they weren't going to budge and understand that it wasn't marked. I took then £30 as I couldn't be doing with the hassle of fighting for my £53, however I wouldn't use gadget panda again.

July 15, 2013
Unprompted review
Gadget Panda logo

Reply from Gadget Panda

Hannah

The scratches to your iPod were verified by two technicians. Unfortunately we can only comment on the true condition of an item which was reflected in the revised offer price. We have no reason to deliberately offer a reduced price for we also offer a free return service (unlike most of our competitors who charge ridiculous return fees). We do not hold our customers to ransom.

This was clearly highlighted to you and yet you still accepted the lower offer rather than have the item returned to you at no charge.

Please contact us again should you require further clarification.

Rated 5 out of 5 stars

Great service

I was a but dubious about using one of these recycling services as you hear a lot of bad reviews but I received fast confirmation of when my phone had been received and then payment received a day or two later (it was a weekend so probably faster in the week).
My phone had a few marks from wear and tear but I still received the full amount, which was higher than most companies were offering.
Excellent, will definitely use again.

July 12, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent prompt service with no messing.

I used Gadget Panda to trade in my HTC Sensation as from looking at the reviews on Trust Pilot, as there were other sites offering slightly more money for my phone, but did not seem the most reputable. I found the service easy to use, with regular updates and prompt payment. Would recommend based on my experience.

June 16, 2013
Unprompted review
Rated 5 out of 5 stars

The Best Service

I used Gadget Panda to sell my old iPad 2. They were fantastic from the first email I sent with questions regarding my device. The selling process was quick and easy and received the exact amount quoted to me. I would not hesitate in using them again.

May 21, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent phone recycling company

This is the second time I have used Gadget Panda, again with an excellent service. This time was made slightly more difficult by myself as I gave them the wrong bank account number to pay into on the order. Despite filling in their contact email system on a Sunday more in hope than anything else I was soon receiving replies from them that same day (up to 10.30pm that night - thanks Leonard) and the issue was soon sorted out. Amazing service and I was so pleased I chose them. Top price, top service and kept informed all the way. Money in the bank within 48hrs of them receiving the phone. Highly recommended.

April 28, 2013
Unprompted review
Rated 5 out of 5 stars

Really impressed!

It's not often I write reviews, but credit where credit is due. I have never used this sort of service before, but having done a Google search, I stumbled across Gadget Panda. Not only were they offering the best price for my old mobile, their website was easy to navigate and within minutes I had completed the online form and was taking my phone to the Post Office. I loved the fact that I got emails with updates and was over the moon to receive my promised money within 2 working days of sending my phone in. Really, really impressed with the service and would highly recomended. Bad points - None!

April 14, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant

I received cash for an old ipod nano that didn't work and would have thrown away. So easy to use and quick payment.

March 8, 2013
Unprompted review
Rated 5 out of 5 stars

Highest price paid, in the fastest time!

Gadget Panda offered the highest price for my phone by a good £8-10 over any other company. Transaction was quick and simple. Would recommend to anyone. Ignore Mazuma/Envirofone etc etc, go with Gadget Panda every time.

February 26, 2013
Unprompted review
Rated 5 out of 5 stars

Cheers

All gone through now cheers?i never received an email to tell me it had gone in my account like last time

February 22, 2013
Unprompted review
Gadget Panda logo

Reply from Gadget Panda

Thanks Steve.

Rated 5 out of 5 stars

Excellent!

Speedy process and prompt payment. It all works just as they say. Have used before and will use again.

February 16, 2013
Unprompted review
Rated 5 out of 5 stars

GREAT !

Having been done by a well known telephone company starting with the letter O. on my last phone. I was a bit apprehensive selling this phone, who to go with , who is trustworthy and upfront. Well I read lots of reviews and I decided to go with Panda Gadget. Every thing went very smoothly, I got the price that they offered, £91. My phone was in great condition but then so was the other one that I sent to the previous company (well known name- thought that meant they would be trustworthy, lesson learnt). Wouldn't hesitate to recommend Gadget Panda, shall use them again and have passed their name on to family and friends.

February 11, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service quick and easy

I was abit worried as Gadget Panda had the best quote on the internet for both my Ipad and 3DS but i shouldn't have been worried. I sent them both recorded delivery on thursday, had an email from Gadget Panda stating they had received them on the Friday and had the money transfered into my account on the Monday. They also gave me the full amount quoted to me even though if i was to send them today the Ipad price has dropped by £38. Would use them again in a heart beat.

February 4, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look