Gadgetsuni Reviews 462

Support response time was good as well as email response. Very customer orientated thanks again

El problema se está manejando bien

What have impressed me was the quick reaction and understanding.

They sent me an email to make sure that my grievance was heard.

Quick response
I just hope that it will be stopped and refunded.
Eugene was very helpful and to the point.

I had a problem with the subscription and the support group helped me find a reasonable solution. thank you for the response and attention to detail.

Nothing went wrong, your service is great. I just want refund because I lost my money and I wasn't aware of what I was doing. Thank you for your service

Good service and issues are addressed immediately by Nicholan.

TEMU AND THEIR UMBRELLA COMPANIES GADGETSUNI AND RODITEL LTD CAN NOT BE TRUSTED AS BONA FIDE COMPANIES AT ALL IN MY EXPERIENCE, BECAUSE THEY ARE RESPONSIBLE FOR FLEECING A U.K BASED OLD AGE PENSIONER OF £8.44 ! THEY WERE MEANT TO BE CHARGING ME £2 FOR SHIPMENT OF AN ELECTRIC BIKE THAT I WAS SUPPOSEDLY GRANTED FREE FOR COMPLETION OF AN ONLINE SURVEY ON MY MOBILE PHONE.
ON FRIDAY 4TH APRIL 2025, I WAS MESSAGED ONLINE ON MY PHONE IF I WANTED TO COMPLETE A SHORT 9 OR 10 QUESTION SURVEY, FOR WHICH I DUELY COMPLETED ! I WAS THEN OFFERED A FREE GIFT AND THE FIRST GIFT SHOWN WAS AN ELECTRIC BIKE......SO AS I'VE ALWAYS WANTED ONE I CLICKED ON THIS SUPPOSEDLY FREE OFFER ! I WAS INFORMED THAT THE E-BIKE WAS FREE BUT I HAD TO PAY £2 FOR SHIPMENT. SUBSEQUENTLY GAVE MY NAME, ADDRESS AND BANK DETAILS. ABOUT AN HOUR LATER MY BANK INFORMED THAT £8.44 EQUATING TO 9.99 EUROS HAD BEEN TAKEN OUT OF MY BANK ACCOUNT BY RODITEL LTD AND GADGETSUNI. HENCE A BLOCK WAS PLACED ON MY ACCOUNT BY MY BANK. SINCE THEN I HAVE EMAILED TEMU, RODITEL LTD AND GADGETSUNI ALL TO NO AVAIL.
NO PROMISE OF AN AGREED E-BIKE AS A THANK YOU FROM TEMU FOR COMPLETION OF THEIR ONLINE SURVEY VIA MY MOBILE PHONE !!
RODITEL LTD'S RESPONSE WAS 'NO, NO THERE WAS NO OFFER OF A FREE ELECTRIC BIKE'......THAT'S A BLATANT LIE.....UNFORGIVEABLE SO-CALLED PROFESSIONAL BEHAVIOUR !!
YOU SHOULD ALL BE ASHAMED OF YOURSELVES TAKING FINANCIAL ADVANTAGE OF AN OLD 72 YEAR OLD STATE PENSIONER !! YOU OBVIOUSLY TAKE PRIDE IN THE ABUSE OF A POOR OLD MAN.....SHAME ON YOU......DEPLORABLE DISGRACEFUL BEHAVIOUR......HAVE YOU NO CONSCIENCES ? I THINK NOT !!!!
I HAVE PLACED A NEGATIVE REVIEW ALREADY OF TEMU ON TRUSTPILOT, BUT UNFORTUNATELY I CAN NOT POST A NEGATIVE REVIEW OF MY EXPERIENCE ABOUT RODITEL LTD BECAUSE I DO NOT BELIEVE THEY SUBCRIBE TO TRUSTPILOT. GADGETSUNI KEEP ON REPLYING SAYING THEIR SUPPORT NETWORK IS DEALING WITH MY COMPLAINT.......ALL LIES......AS MY EXPERIENCE HAS NOT BEEN FAIRLY AND JUSTLY ADDRESSED !!
NEXT NEGATIVE TRUSTPILOT REVIEWS OF TEMU AND GADGETSUNI IN 48 HOURS.

I have no knowledge of subscribing. I did not order anything, nor did I get a communication af a welcome voucher. I love supporting businesses, but things should be done correctly. The cancellation process was handled quickly and efficiently.

Very prompt response to all my questions. Had a small issue that was rectified promptly and on first request. Great company to buy products.

Delcan was really helpful. Great advice about everything

Thankyou for understanding me, I want to fefund my membership because i didn't use that website

I had an issue with my account, and Emily from the Escalation team reached out personally to assist me. She was professional, responsive, and ensured that my concerns were addressed efficiently. I appreciate the clear communication and the effort to provide a resolution. Great customer support experience!